Buying Bradford Connexions - Feedback from Part #1
September 2009 - http://www.buyingbradfordconnexions.net
Buying Bradford Connexions
Feedback from Part 1
Bradford Council are making decisions
about how the Connexion service
should be provided from 2010 to 2013
We asked for young peopleʼs views on what makes for a Great, Good or
Bad Connexions Service
We had over 70 responses
through the website at
Most of the responses were telling
us what you thought a Great, Good
Weʼre making sure that the team who or Awful Connexions centre would
will choose who and how Connexions is be like.
run from next year onwards know about
the things that you told us are important The Top 10 Issues
in a Connexions service. There were a lot of issues that cropped
up again and again. Here are the Top
10 things that we heard were
great Connexions service
would be: "a friendly environment
where young people will feel comfortable,
where staff are willing to help and youngsters • A helpful & friendly service - with
feel comfortable in walking in and asking for staff who listen & respect you.
help without hesitation." (F, 18, Bradford • A speedy service - no long waiting
West) times or hanging around.
• A welcoming space - with colourful
In an awful service decor, comfortable chairs. Less like
there would be "no help or advice an ofﬁce & more like somewhere for
what-so-ever; and the people that young people.
work there have no understanding about • Lots of job and course options -
you or what you want in life. It wouldnʼt and advice on the right things for
be conﬁdential. "
you. Not just any old job or course.
(F, 17, Keighley)
• Good quality information -
presented in leaﬂets, books, posters,
Where next? on computers and face-to-face
Weʼve suggested changes to the ʻSpeciﬁcationʼ • Help looking for jobs
that will be used by the Council to buy the • Plenty of staff
Connexions service for you from next year • Open when you want to visit
onwards. But we still need your views. From 1st
October we want to know what questions we • Respecting privacy
should ask possible providers of Connexions • Good publicity material
service when we interview them.
Register now at http://www.buyingbradfordconnexion.net to be ready to give your
views on Part 2 - the interview questions we should be asking.
For more information about the Commissioning of the Connexions Service for 2010 - 2013 contact James Purdie (James.firstname.lastname@example.org)