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LCC Supplier Mgt


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Presentation on Supplier Management to LCC

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LCC Supplier Mgt

  1. 1. Components ofSupplier Management<br />Tim Barrable – Candidate<br />Head of ICT - Liverpool City Council<br />
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  3. 3. Understanding the business drivers and developing ICT Strategy<br />Understanding the Supplier, their competencies and capabilities<br />SLA’s - Service Level Agreements put in place and managed<br />KPI’s - Key Performance Indicators to Measure delivery<br />Developing a mutually beneficial and effective Partnership<br />Effective Supplier Management <br />
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  5. 5. Understand Internal Needs<br />Educate and set expectations at right level<br />Spend<br />Value For Money<br />Financial Constraints<br />Account for Risks<br />Prioritise Business Criticality Factors<br />Drive Collaborative Engagement<br />Supplier Segmentation<br />
  6. 6. Executive Involvement<br />Aligned with Strategic Objectives<br />Ownership of the Relationship<br />Unlocking Value<br />Accountability<br />
  7. 7. Tailor Process, Roles & Responsibilities to different supplier segments<br />“Centres of Excellence”<br />Ownership at section level within LCC<br />Communication at all levels<br />Stakeholders<br />Customers<br />Influencing<br />Section Heads, Councilors, Governance Groups<br />Customer Focused<br />Process & Governance<br />
  8. 8. Use of SRM technology or Intranet/Extranet<br />To build trust<br />To manage supplier relationship<br />To give visibility to the Customer<br />To provide Feedback<br />To provide KPI’s and Measures<br />Technology<br />
  9. 9. Deliver both Hard and Soft benefits<br />Hard = <br />Cost Savings<br />Effectiveness<br />Soft = <br />Innovation<br />Rapid Delivery of New Services<br />Value<br />
  10. 10. ICT & Local Government Knowledge<br />Cross Functional Working<br />Commercial & Contractual Expertise<br />Supplier Account Management Structure<br />Set Roles<br />Dedicated Resource<br />Clear Responsibilities<br />Resourcing<br />
  11. 11. The ABCD Method<br />D<br />A<br />C<br />B<br />
  12. 12. The OODA Loop<br />A<br />O<br />D<br />O<br />