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Managing Your Non Profit Board

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Managing Your Non Profit Board

  1. 1. Managing Your Board: It is not Rocket Science Dutta Satadip Hemophilia Foundation of Northern California
  2. 2. where is your organization headed?
  3. 3. determined by the strategic plan
  4. 4. strategic planshows true north
  5. 5. strategic plan components
  6. 6. board composition strategic plan needs alignment with
  7. 7. members independents medical 3. encourage inclusion 1. diversity ratio should reflect goals 2. plan board recruitment pipeline
  8. 8. board focus on finance oversight allocation fundraising
  9. 9. fund-rais∙ing needsstrategy
  10. 10. al∙lo∙ca∙tion= spending ratios
  11. 11. o∙ver∙sight means checks & balances
  12. 12. by boardmarketing outreach connections
  13. 13. outreach using social media requires participation
  14. 14. so much to do yet so little time
  15. 15. focus measure tune
  16. 16. programs marketing development people programs marketing development focusmakes tomorrow possible
  17. 17. no measurement = no progress
  18. 18. 360 scorecard 3. awareness metrics 1. spending metrics 2. community satisfaction metrics
  19. 19. spending metrics expense to reserve ratios fundraiser ROI administrative cost ratios
  20. 20. satisfaction metrics net promoter scores overall satisfaction %
  21. 21. awareness metrics volunteer rates website traffic giving rates social media conversation counts
  22. 22. periodically tune
  23. 23. remember 2 S’ strategic plan & scorecard
  24. 24. contact dutta@mba.berkeley.edu www.linkedin.com/in/duttas thank you
  25. 25. Resource URL Net Promoter Calculator http://www.netpromoter.com/np/calculate.jsp Survey with NPS Template http://www.zoomerang.com/ Social Media Monitoring http://ww.socialmention.com/ How to measure anything http://www.howtomeasureanything.com/

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