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IT Forum on July 23rd 2007 dedicated to the completion of the Microsoft Network migration and Xerox printer project at CIU.

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  • Microsoftoutlookmigrationxeroxmore

    1. 1. IT Services Open Forum Outlook Migration and More July 23, 2007
    2. 2. Agenda <ul><li>IT Response Times </li></ul><ul><li>Disk Usage Quotas (I and J Drive) </li></ul><ul><li>Xerox Copiers/Printers </li></ul><ul><li>Microsoft Exchange </li></ul><ul><li>Questions and Answers </li></ul>IT Services Open Forum
    3. 3. IT Response Times <ul><li>Priority 1: 24 hours </li></ul><ul><li>Priority 2: 2-3 business days </li></ul><ul><li>Priority 3: 4-8 business days </li></ul><ul><li>Priority 4: 9-90 business days </li></ul>IT Services Open Forum
    4. 4. IT Response Times <ul><li>Remember: </li></ul><ul><li>Default priority is 3 </li></ul><ul><li>Expect some delays during the summer </li></ul><ul><li>New Help Desk Emergency procedures </li></ul>IT Services Open Forum
    5. 5. Disk Quotas <ul><li>Prior to Microsoft: Strict quotas on J: drive usage due to limited space </li></ul><ul><li>After Microsoft: User-based usage quota on both I: and J: drives, despite much more space available </li></ul><ul><li>Resolution: All quotas removed, “trial period” </li></ul>IT Services Open Forum
    6. 6. I: and J: Drive Purpose <ul><li>I: Drive </li></ul><ul><li>Entire departments and groups have rights to view/edit files; most business-related documents stored here </li></ul><ul><li>J: Drive </li></ul><ul><li>Only one user has rights to view/edit files; work-personal and sensitive, private documents stored here </li></ul><ul><li>USB Thumb Drives, CD-R/RW </li></ul><ul><li>Strictly personal files – music, photos, personal documents </li></ul>IT Services Open Forum
    7. 7. Xerox Printers <ul><li>Overview </li></ul><ul><li>Business Services negotiates new lease, to replace Kyocera-Mita copier/printers </li></ul><ul><li>New devices will be in same locations as Kyocera machines, with one new addition in HR </li></ul>IT Services Open Forum
    8. 8. Xerox Printers <ul><li>Locations (Network Printers Only) </li></ul><ul><li>Copy Center </li></ul><ul><li>Admin Basement** </li></ul><ul><li>HR </li></ul><ul><li>Registrar </li></ul><ul><li>Student Financial Services </li></ul><ul><li>Fisher </li></ul><ul><li>Schuster** </li></ul><ul><li>Memorial </li></ul><ul><li>Founders </li></ul><ul><li>Distance Education </li></ul><ul><li>Physical Plant </li></ul>IT Services Open Forum
    9. 9. Xerox Printers <ul><li>Adding Printers </li></ul><ul><li>Go to Start -> Settings -> Printers/Faxes </li></ul><ul><li>Right Click and choose “Add Printer” </li></ul><ul><li>Click “Next” then select “Network Printer” </li></ul><ul><li>Select “Find a printer in the directory” </li></ul><ul><li>Click “Find Now” </li></ul><ul><li>Choose the printer you want and click “OK” </li></ul>IT Services Open Forum
    10. 10. Xerox Printers <ul><li>Further Information </li></ul><ul><li>Xerox representatives will be bringing the printers online tomorrow; at that point you will no longer be able to print to the Kyocera machines </li></ul><ul><li>IT Help Desk representatives will be available to help you add new printers </li></ul>IT Services Open Forum
    11. 11. Xerox Printers <ul><li>Further Information </li></ul><ul><li>Xerox representatives will be in the Alumni Center on Wednesday and Thursday morning this week for training; your department can sign up for a time slot with Business Services </li></ul><ul><li>Account codes will be assigned during training sessions (Admin, Schuster only) </li></ul>IT Services Open Forum
    12. 12. Questions and Answers IT Services Open Forum
    13. 13. Microsoft Exchange <ul><li>Migration Timeline </li></ul><ul><li>Thu - 7/26: All Groupwise mail copied to Exchange </li></ul><ul><li>Groupwise Webmail disabled </li></ul><ul><li>Sat – 7/28: Groupwise mail from Thursday-Saturday copied </li></ul><ul><li>Mon – 7/30: All mail accounts running on Microsoft Exchange </li></ul>IT Services Open Forum
    14. 14. Microsoft Exchange <ul><li>Migration Timeline </li></ul><ul><li>7/30 - 8/3: IT Staff visits each person’s desk to install/configure Microsoft Outlook 2003/2007 </li></ul><ul><li>Microsoft network password will be reset if you are not in office; New password will be left on voicemail or call 5199. </li></ul>IT Services Open Forum
    15. 15. Microsoft Exchange <ul><li>Migration Timeline </li></ul><ul><li>7/30 - 8/3: Until Outlook is installed, use Microsoft Outlook Web Access ( </li></ul><ul><li>Faculty/staff who are on vacation should contact the IT Help Desk to arrange a visit </li></ul>IT Services Open Forum
    16. 16. Microsoft Exchange <ul><li>Migration Order </li></ul><ul><li>Administration Building </li></ul><ul><ul><li>Development </li></ul></ul><ul><ul><li>Student Financial Services </li></ul></ul><ul><ul><li>Registrar </li></ul></ul><ul><ul><li>Admissions </li></ul></ul><ul><ul><li>President/Chancellor </li></ul></ul><ul><ul><li>Database Services </li></ul></ul><ul><ul><li>Accounting </li></ul></ul><ul><ul><li>Switchboard </li></ul></ul><ul><li>McQuilkin/Schuster Building </li></ul><ul><li>Alumni Building </li></ul><ul><li>Fisher Building </li></ul><ul><li>Library/Ridderhof </li></ul><ul><li>Rossi Student Center </li></ul><ul><li>Memorial/Founders/Physical Plant </li></ul><ul><li>Shortess Chapel </li></ul>IT Services Open Forum
    17. 17. Microsoft Exchange <ul><li>Features for Laptop/PDA Users </li></ul><ul><li>RPC over HTTPS </li></ul><ul><ul><li>Use Outlook (not webmail!) from anywhere in the world </li></ul></ul><ul><li>Remote PDA synchronization </li></ul><ul><li>Outlook Web Access </li></ul>IT Services Open Forum
    18. 18. Microsoft Exchange <ul><li>Training </li></ul><ul><li>Tentatively planned for: </li></ul><ul><ul><li>August 1 (8:30 – 10:00 AM) </li></ul></ul><ul><ul><li>August 2 (8:30 – 10:00 AM) </li></ul></ul><ul><ul><li>August 3 (8:30 – 10:00 AM) </li></ul></ul><ul><ul><li>August 6 (1:30 – 3:00 PM) </li></ul></ul><ul><ul><li>August 7 (1:30 – 3:00 PM) </li></ul></ul><ul><li>All training sessions located in computer classroom </li></ul>IT Services Open Forum
    19. 19. Questions and Answers IT Services Open Forum
    20. 20. IT Services Open Forum