IT Open Forum Feb 22 2008

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The following February 22 2008 presentation provides information on the current computer upgrade and network wiring projects at CIU. The presentation concludes with a Q&A session on MS Outlook.

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IT Open Forum Feb 22 2008

  1. 1. IT Services Open Forum February 22, 2008
  2. 2. Agenda <ul><li>Helpful Reminders for Receiving IT Assistance </li></ul><ul><li>Computer Upgrade Project </li></ul><ul><li>Network Wiring Project </li></ul><ul><li>Q & A for MS Outlook </li></ul>IT Services Open Forum
  3. 3. Helpful Reminders for Receiving IT Assistance <ul><li>Report an issue via web link on CIUNet </li></ul><ul><li>Call ext. 5199 (Press #1 if emergency) </li></ul><ul><li>Email [email_address] </li></ul><ul><li>Send paper request to Help Desk via interdepartmental mail </li></ul><ul><li>Visit Instructions section on IT website </li></ul>IT Services Open Forum
  4. 4. Computer Upgrade Project <ul><li>Deployments of </li></ul><ul><ul><li>41 Dell Optiplex 755 Desktops, 2.66ghz Core 2 processors, 2gb RAM, 80gb hard drives, DVD+-RW </li></ul></ul><ul><ul><li>31 Dell Latitude D630 Laptops, 2.0ghz Core 2 processors, 2gb RAM, 80gb hard drives, DVD+-RW 14.4” Widescreen, Wireless </li></ul></ul><ul><ul><li>Decent computers will be redeployed </li></ul></ul>IT Services Open Forum S.S.T. and H.D.A working specifically on these deployments for selected computers that meet our replacement criteria over the coming weeks. Users are being contacted to schedule deployments. MS 2007 on all machines except special cases. For more info, contact Help Desk.
  5. 5. (Cont.) <ul><li>Classroom Computer Upgrades </li></ul><ul><ul><li>20 Dell Optiplex 755 Desktops (same models as previously mentioned) </li></ul></ul><ul><ul><li>Office 2007 installed on all new machines </li></ul></ul><ul><ul><li>Desktop deployments to be completed by end of Spring </li></ul></ul><ul><ul><li>Related wiring project will provide two network ports for all classes by Fall ‘08 (one laptop and one desktop connection standard) </li></ul></ul>IT Services Open Forum
  6. 6. Network Wiring Project <ul><li>Wireless Expansion </li></ul><ul><ul><li>East, West, Walker, McQuilken added </li></ul></ul><ul><ul><li>Founders, Petty, Schuster by end of the semester </li></ul></ul><ul><ul><li>Working with Marketing to illustrate wireless access areas on CIU campus map </li></ul></ul><ul><ul><li>Future planning for wireless continue </li></ul></ul><ul><li>Other Wiring </li></ul><ul><ul><li>Continued rewiring of dorms and Fisher </li></ul></ul>IT Services Open Forum
  7. 7. Q&A for MS Outlook <ul><li>Note </li></ul><ul><li>Additions to MS Outlook tutorials and instructions are ongoing. We are currently working on a tip sheet for using Outlook Web Access due to reported user issues. </li></ul>IT Services Open Forum
  8. 8. Feedback from Attendees <ul><li>Below are just some of the questions received… </li></ul><ul><li>How do we share departmental mailboxes among many student workers? </li></ul><ul><li>How do we create distribution lists? </li></ul><ul><li>Do I have to manually keep my trash bin clean? </li></ul><ul><li>How can I select personal contacts from the TO field when creating a message? </li></ul>IT Services Open Forum
  9. 9. <ul><li>Thank you for the opportunity to serve! </li></ul>IT Services Open Forum

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