Is Leadership changing? and if so, how and why? This engaging presentation developed for the CCH User Conference explores the research and case studies that demonstrate the need for a new form of leadership - based on strengths, facilitating conversations, and tapping the energy of your workforce. We call it i2a: Insights to Action.

1. Leadership in the Participatory Economy
CCH Connections 2011
November 7, 2011
San Antonio, TX
Presented by:
Tom Hood, CPA.CITP
CEO
Maryland Association of CPAs
Business Learning Institute 1

2. Download today’s slides at …
www.SlideShare.net/thoodcpa

3. Is leadership changing?
If so, how?

5. What CPAs have said abut the future:
1. Changing demographics - Aging workforce, diversity, 4 generations in the
workplace
2. Increased globalization, economic shifts and increasing competition
3. The technological revolution - cloud, social, big data & XBRL
4. Issues around Information Security, Privacy & data integrity
5. Shift to consumer and employee power (from push to pull)
6. Changes in the way we communicate - mobile, txt, skype
7. Work-life challenges or conflict - "do more with less", 24/7 work
8. Information Overload - filter failure
9. Increasing complexity of rules and standards (IFRS, GAAP, PCAOB,
SEC)
10. Economic uncertainty - deficit, debt and pressure on government
American Institute of CPAs

6. We
can
choose
to
harness
the
winds
of
change
The tornado of changes from CPA Vision Project circa 2000

7. From
feeling
“lonely
at
the
top”

8. To
the
wisdom
of
the
crowd

9. Is this working for you?

10. How
is
leadership
changing?
“What got you here won’t get you there.”
– Emmanuel Gobillot - Leadershift

11. Leadership
is
DEAD
• Democra?c
• Exper?se
• AAen?on
• Diverse

13. What
hasn’t
changed
about
leadership?
• Engagement
• Alignment
• Commitment
• Accountability
“First I get all of my men facing the same direction.”
- Napoleon

14. CLO magazine shows the changing role of leaders

15. Leadership
is…
The
ability
to
gain
insights
and
the
ap?tude
to
turn
them
into
ac?on
–
Insights
to
Ac?on
-­‐ Tom
Hood
&
Gretchen
Pisano
(one
without
the
other
is
either
useless
or
destruc?ve)

16. Leadership is Connect & Collaborate!
From:
Command
&
Control
To:
Connect
&
Collaborate

18. What
do
leading
organiza?ons
look
like?

19. Leadership
=
Mul?plica?on
• 15
X
–
ROI
strategy
as
process
&
alignment
• 8
X
–
Strengths
• 6
X
–
Trust
&
Engagement
• 3
X
-­‐
Posi?vity

21. Zappos
–
the
future
of
work

23. The
Par?cipatory
Leader
• Knows
his/her
strengths
and
the
strengths
of
others
• Sets
context
and
defines
reality
• Asks
powerful
ques?ons
to
seek
high
leverage
opportuni?es
• Taps
the
collec?ve
wisdom
of
the
team
and
connects
them
to
the
organiza?on’s
purpose
&
values
• Inspires
ac?on!

24. First,
Know
Thyself!
Strengths-­‐Based
Leadership
Self-­‐awareness
in
the
moment
Leadership
based
on
posi?vity,
that
seeks
to
build
on
individual
and
organiza?onal
strengths
and
collaborates
to
con?nuously
learn.
It
is
constantly
considering
the
context
and
asking
powerful
ques?ons,
learning,
reflec?ng,
and
crea?ng
pathways
to
the
future.

25. Humans are fundamentally
“sight” creatures
We need longer sightlines
during periods of rapid
change
And the power of
making our
thinking visible to
others…

27. As knowledge moves from stocks
to flows, how do we stop our inventory
from becoming obsolete?

28. Five Qualities of Extraordinary Leaders
1. Sight - Ability to see emerging
L≥C
patterns and shift perspective
when necessary
2. Insight – Ability to think
strategically and critically to gain
insights
3. Create – Seek high leverage
opportunities that build on your
strengths
4. Communicate - Ability to
make your thinking visible to
others and the ability to
collaborate inside and outside
your organization
5. Inspire – Ability to mobilize
support and engage others
involved in doing the work to join
you in ACTION

29. Effective transfer of tacit
knowledge generally requires
extensive personal contact and
trust. - Wikipedia

30. Setting context & defining reality
The
four
most
important
words
for
organiza?ons
are,
“what
do
you
think?”
-­‐
Tom
Peters

31. Connec?ng
them
to
the
purpose

32. The
wisdom
of
the
crowd
–
an
example
from
the
2011
AICPA
EDGE
Conference

33. MBSN!
Management
by
S?cky
Notes
Sharing
by
making
your
thinking
visible
&
your
ideas
portable

34. How
is
leadership
changing?

35. How
is
Leadership
changing?
• More
democra?c
–
moving
from
push
to
pull
• Flexible
&
adaptable
–
capable
of
responding
to
faster
rates
of
change
• Increased
risk
&
less
?me
to
make
decisions
• Con?nuous
learning
(L>C)
for
individuals
and
organiza?ons
• Need
for
more
younger
leaders
• Long-­‐range
vision
+
strong
core
values

36. Leadership
Wordle
http://www.wordle.net

37. What
do
young
professionals
need
to
be
leaders?
• “Som
skills”
broader
and
more
diverse
knowledge
in
leadership,
management,
change
&
business
development
• Ability
to
tap
into
networks
(AICPA,
others)
to
con?nuously
learn
(including
social
media)
• Learn
and
teach
collabora?on,
&
leadership
• How
to
embrace
change
and
be
flexible
&
adaptable
• Learn
how
to
lead
teams
• Bridge
the
gap
between
“older
leaders”
and
“younger
leaders”
• Learn
about
themselves
(Strengths-­‐based
leadership)
so
they
can
be
more
purposeful,
proac?ve
&
mo?vated

38. Does
it
really
work?
CPA
Examples
AICPA Major Firms

39. Collabora?on
&
the
wisdom
of
the
crowd

40. Some closing thoughts
“It is hard to plan for the long term future when you don’t
know what is going to happen five minutes from now.
Today, a competitive edge is thin and temporary; the edge
quickly becomes the margin. The ability to define the edge,
and the ultimate competitive advantage, is found in the
smarts, heart and ingenuity of your people - that's your
powerhouse. Tap that, train it, focus it and mobilize it; now
you've engaged a network and inspired a sustainable shift.
Insight to action, one without the other is either useless or
destructive.”
-Tom Hood & Gretchen Pisano
co-authors of the i2a: Insights to Action
Strategic Thinking System
http://www.bizlearning.net/live/i2astrategicplanning

41. Insights
to
Go!
is a custom i2a application designed and developed by BLI and SBI • www.bizlearning.net © 2011 “CPA Horizons 2025.” All rights reserved.

42. A leader’s job is to…
Provide hope &
inspiration!
Tom Hood & Gretchen Pisano

43. Links
• Strategic Planning
– http://www.bizlearning.net/live/i2astrategicplanning
• Future Forums
– http://www.bizlearning.net/live/i2afutureforums
– Leadership Development
– http://www/bizlearning.net/live/i2aleadership
• Customized Training
– http://www.bizlearning.net/learningcenter/
• Search our Catalog
– http://www.bizlearning.net/learningcenter/
customizedtraining/BLI_catalog.cfm

44. Tom
Hood,
CPA.CITP
CEO
Maryland
Associa8on
of
CPAs
Business
Learning
Ins8tute
(443)
632-­‐2301
E-­‐mail
tom@macpa.org
Web
hNp://www.macpa.org
Blog
hNp://www.cpasuccess.com
hNp://www,bizlearningblog.com

45. =
Leadership blogs:
www.cpasuccess.com
www.bizlearningblog.com
Follow me on:
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 Slideshare: http://www.slideshare.net/thoodcpa
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 Second Life avatar name: Rocky Maddaloni
Check our Customized Training Catalog out:
http://www.bizlearning.net