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Leadership in Participatory Economy- CCH User Conf 2011


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Is Leadership changing? and if so, how and why? This engaging presentation developed for the CCH User Conference explores the research and case studies that demonstrate the need for a new form of leadership - based on strengths, facilitating conversations, and tapping the energy of your workforce. We call it i2a: Insights to Action.

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Leadership in Participatory Economy- CCH User Conf 2011

  1. Leadership in the Participatory Economy CCH Connections 2011 November 7, 2011 San Antonio, TX Presented by: Tom Hood, CPA.CITP CEO Maryland Association of CPAs Business Learning Institute 1
  2. Download today’s slides at …
  3. Is leadership changing? If so, how?
  4. What CPAs have said abut the future:1.  Changing demographics - Aging workforce, diversity, 4 generations in the workplace2.  Increased globalization, economic shifts and increasing competition3.  The technological revolution - cloud, social, big data & XBRL4.  Issues around Information Security, Privacy & data integrity5.  Shift to consumer and employee power (from push to pull)6.  Changes in the way we communicate - mobile, txt, skype7.  Work-life challenges or conflict - "do more with less", 24/7 work8.  Information Overload - filter failure9.  Increasing complexity of rules and standards (IFRS, GAAP, PCAOB, SEC)10. Economic uncertainty - deficit, debt and pressure on government American Institute of CPAs
  5. We  can  choose  to  harness  the   winds  of  change   The tornado of changes from CPA Vision Project circa 2000
  6. From  feeling  “lonely  at  the  top”  
  7. To  the  wisdom  of  the  crowd  
  8. Is this working for you?
  9. How  is  leadership  changing?  “What got you here won’t get you there.” – Emmanuel Gobillot - Leadershift
  10. Leadership  is  DEAD  • Democra?c  • Exper?se  • AAen?on  • Diverse  
  11. What  hasn’t  changed  about   leadership?  •  Engagement•  Alignment•  Commitment•  Accountability“First I get all of my men facing the same direction.” - Napoleon
  12. CLO magazine shows the changing role of leaders
  13. Leadership  is…   The  ability  to  gain  insights  and  the   ap?tude  to  turn  them  into  ac?on  –   Insights  to  Ac?on     -­‐  Tom  Hood  &  Gretchen  Pisano     (one  without  the  other  is  either  useless  or  destruc?ve)  
  14. Leadership is Connect & Collaborate!From:  Command  &  Control      To:  Connect  &  Collaborate  
  15. What  do  leading  organiza?ons  look  like?  
  16. Leadership  =  Mul?plica?on  • 15  X  –  ROI  strategy  as   process  &  alignment  • 8  X  –  Strengths  • 6  X  –  Trust  &  Engagement  • 3  X  -­‐  Posi?vity  
  17. Zappos  –  the  future  of  work  
  18. The  Par?cipatory  Leader  •  Knows  his/her  strengths  and  the  strengths  of   others  •  Sets  context  and  defines  reality  •  Asks  powerful  ques?ons  to  seek  high  leverage   opportuni?es  •  Taps  the  collec?ve  wisdom  of  the  team  and   connects  them  to  the  organiza?on’s  purpose   &  values  •  Inspires  ac?on!  
  19. First,  Know  Thyself!  Strengths-­‐Based  Leadership   Self-­‐awareness  in  the  moment   Leadership  based  on  posi?vity,  that  seeks  to  build   on  individual  and  organiza?onal  strengths  and   collaborates  to  con?nuously  learn.  It  is  constantly   considering  the  context  and  asking  powerful   ques?ons,  learning,  reflec?ng,  and  crea?ng   pathways  to  the  future.      
  20. Humans are fundamentally “sight” creatures We need longer sightlines during periods of rapid change And the power of making our thinking visible to others…
  21. As knowledge moves from stocksto flows, how do we stop our inventory from becoming obsolete?
  22. Five Qualities of Extraordinary Leaders 1.  Sight - Ability to see emerging L≥C patterns and shift perspective when necessary 2.  Insight – Ability to think strategically and critically to gain insights 3.  Create – Seek high leverage opportunities that build on your strengths 4.  Communicate - Ability to make your thinking visible to others and the ability to collaborate inside and outside your organization 5.  Inspire – Ability to mobilize support and engage others involved in doing the work to join you in ACTION
  23. Effective transfer of tacit knowledge generally requiresextensive personal contact and trust. - Wikipedia
  24. Setting context & defining reality The  four  most   important  words   for  organiza?ons   are,  “what  do  you   think?”   -­‐  Tom  Peters  
  25. Connec?ng  them  to  the  purpose  
  26. The  wisdom  of  the  crowd  –  an  example  from  the  2011  AICPA  EDGE  Conference  
  27. MBSN!  Management  by  S?cky  Notes  Sharing  by  making  your  thinking  visible   &  your  ideas  portable  
  28. How  is  leadership  changing?  
  29. How  is  Leadership  changing?  •  More  democra?c  –  moving  from  push  to  pull  •  Flexible  &  adaptable  –  capable  of  responding   to  faster  rates  of  change  •  Increased  risk  &  less  ?me  to  make  decisions  •  Con?nuous  learning  (L>C)  for  individuals  and   organiza?ons  •  Need  for  more  younger  leaders  •  Long-­‐range  vision  +  strong  core  values    
  30. Leadership  Wordle
  31. What  do  young  professionals  need  to   be  leaders?  •  “Som  skills”  broader  and  more  diverse  knowledge  in   leadership,  management,  change  &  business  development  •  Ability  to  tap  into  networks  (AICPA,  others)  to  con?nuously   learn  (including  social  media)  •  Learn  and  teach  collabora?on,  &  leadership  •  How  to  embrace  change  and  be  flexible  &  adaptable  •  Learn  how  to  lead  teams  •  Bridge  the  gap  between  “older  leaders”  and  “younger   leaders”  •  Learn  about  themselves  (Strengths-­‐based  leadership)  so   they  can  be  more  purposeful,  proac?ve  &  mo?vated  
  32. Does  it  really  work?   CPA  Examples  AICPA Major Firms
  33. Collabora?on  &  the  wisdom  of  the  crowd  
  34. Some closing thoughts“It is hard to plan for the long term future when you don’tknow what is going to happen five minutes from now.Today, a competitive edge is thin and temporary; the edgequickly becomes the margin. The ability to define the edge,and the ultimate competitive advantage, is found in thesmarts, heart and ingenuity of your people - thats yourpowerhouse. Tap that, train it, focus it and mobilize it; nowyouve engaged a network and inspired a sustainable shift.Insight to action, one without the other is either useless ordestructive.” -Tom Hood & Gretchen Pisano co-authors of the i2a: Insights to Action Strategic Thinking System
  35. Insights  to  Go!  is a custom i2a application designed and developed by BLI and SBI • © 2011 “CPA Horizons 2025.” All rights reserved.
  36. A leader’s job is to…Provide hope &inspiration!Tom Hood & Gretchen Pisano
  37. Links •  Strategic Planning – •  Future Forums – –  Leadership Development –  http://www/ •  Customized Training – •  Search our Catalog – customizedtraining/BLI_catalog.cfm
  38. Tom  Hood,  CPA.CITP   CEO   Maryland  Associa8on  of  CPAs   Business  Learning  Ins8tute   (443)  632-­‐2301   E-­‐mail   Web  hNp://  Blog  hNp://  hNp://www,      
  39. = Leadership blogs: www.bizlearningblog.comFollow me on:  Twitter:  LinkedIn:  Facebook: Plaxo: Slideshare: Youtube: Second Life avatar name: Rocky MaddaloniCheck our Customized Training Catalog out: