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Energy Rich Leadership - The Competitive Advantage of the 21st century


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BLI Strategic Partner, Gretchen Pisano presents Energy Rich Leadership - the Competitive Advantage. How do you stay resilient through the topsy-turvy world of today?

Gretchen shred the latest research and approach from the field of applied positive psychology in this engaging presentation to the Northeast CPE Conference.

Published in: Business, Technology

Energy Rich Leadership - The Competitive Advantage of the 21st century

  1. Energy-rich Leadership: The Competitive Advantage of the 21 st Century  Authored by Sounding Board Ink and delivered incollaboration with The Business Learning Institute
  2. “Emerging  research  from   neuroscience,  psychology  and   economics  makes  the  link  between  a   thriving  workforce  and  be;er   business  performance  absolutely   clear.    Happiness  can  have  an  impact   at  both  the  company  and  the  country   level.    And  the  movement  to  measure   na?onal  well-­‐being  on  factors  other   than  GDP  could  be  game  –changing:     As  we  know,  what  gets  measured   gets  managed.    We’ve  learned  a  lot   about  how  to  make  people  happy.     We’d  be  stupid  not  to  use  that   knowledge.   January-­‐February  2012     Harvard  Business  Review,  p.77 • • All rights reserved. 2
  3. Civility   “…half  of  employees  who  had  experienced  uncivil  behavior  at  work   inten?onally  decreased  their  efforts.       More  than  a  third  deliberately  decreased  the  quality  of  their  work.       Two-­‐thirds  spent  a  lot  of  ?me  avoiding  the  offender,  and  about  the   same  number  said  their  performance  had  declined.”   “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath, January-February 2012, Harvard Business Review, p.93   What’s  the  opportunity  cost  of  nega?vity?    The  Posi?vity  Link. • • All rights reserved. 3
  4. go;a  be  on  your  game. • • All rights reserved. 4
  5. The  conundrum. • • All rights reserved. 5
  6. Time In a Day Commute Discretionary Time AM Start Up Time with others PM Wind Down Reflection/Time Within BUILDING A LIFE DAILY LIVING24 HOURS Work home house cleaning bills improvement laundry entertainment continuing yard work homework classes groceries dry cleaning Time with Others education FAITH/religion Exercise vacation holidays personal special correspondence household admin programs Sleep events concerts volunteering cuddle/ community contact time sports rehearsals date night involvement food prep Facebook delivered in collaboration with • All rights reserved. 6
  7. ResiliencyThe ability to withstand recover and/orgrow in the face of stressors and changingdemands. …to bend without breaking despite adversity and ambiguity delivered in collaboration with • All rights 7 reserved.
  8. Resiliency  isn’t  just  about   bouncing  back,     it’s  about  bouncing   forward  too. • • All rights reserved. 8
  9. What are we really talking about?•  Resilience is a capacity that is relevant to the: •  mental •  emotional •  physical aspects of our human system•  De-stablize one and the whole system de-stabilizes•  How we use our mind to manage the flow of information and energy is trainable•  Utilization and regeneration skills are critical•  There is a strategic way to approach resilience that is evidence-based and yields predictable results. delivered in collaboration with • All rights 9 reserved.
  10. At the Core At the CoreThe most desired leaders in the next decade will be:•  future-minded, flexible and accurate in their thinking•  highly self-aware in the moment•  Built for flux, i.e., their most important skill is the ability to acquire new skills The Unfortunate Truth! The more ambiguous our environment gets,! the more rigid our thinking gets.! delivered in collaboration with • All rights reserved. 10
  11. At the CoreOver the Counter Solutions delivered in collaboration with • All rights reserved. 11
  12. The bio-mechanics of human energyIf you are going to be a big spender, you have to be a big saver. You have to train to gain a surplus, to create the reservoir for future “spending.” Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc. A Johnson & Johnson company An integrated system•  Brain – our cognitive system – the “operating system”•  Body – our somatic system – the “hardware”•  Feelings/Motivations – our emotional system – the “power source.” delivered in collaboration with • All rights reserved. 12
  13. Stress/Response/Recovery Stress: Expenditure of energy; necessary to growth. Regeneration: Replenishment of energy; necessary to growth. •  The return is commensurate with the volume, intensity and quality of energy you contribute. Results of depleting/bankrupting the system: the body attempts to force recovery (auto immune issues) The daily challenge is to use our mind ! (full system) ! to manage the flow of energy and information. delivered in collaboration with • All rights reserved. 13
  14. The Stress SyndromeThe Sacrifice ofbeing a leader   Blood pressurecauses increasesStress   Large muscles prepare to fight Hormones Activated: or run Results Epinephrine and   Brain shuts down non-essential   Brain loses Norepinephrine neural circuits capability to learn   We feel anxious, Stress arouses the nervous, even depressed Sympathetic   Perceive things Nervous people say or do Leads to reduction System   in healthy as threatening immune system and negative   Inhibits creation of Less open, flexible Hormones Activated:   new neurons and creative Corticosteroids   Over stimulates older neurons leading to   More stress shrinkage of neurons is aroused________________© Richard E. Boyatzis and Annie McKee, 2005. delivered in collaboration with • All rights reserved. 14
  15. Renewal: Engaging the Parasympathetic Nervous System Neural circuit activated: Release of Oxytocin Wanting to understand, limbic system to the left and Vasopressin care for another person, pre-frontal cortex and to initiate some action contributing to their well-being Aroused Compassion Adrenal-pituitary axis activated; arousal of the PNS Peripheral vision expands, feeling Systolic and Increased secretion of hopeful, optimistic, at diastolic blood immunoglobulin A and peace or excited, pressure decreased natural killer cells looking forward to the future ________________   ©  Richard  E.  Boyatzis  and  Annie  McKee,  2005. delivered in collaboration with • All rights reserved. 15
  16. Mindset Matters Using OPPORTUNITY as a Motivator Using FEAR as MotivatorVibe Positive demeanor. Negative demeanor.Motivations I am interested and able to think about I am focused on problems, possibilities, dreams, optimism, hope. expectations, pessimism, fear.Self-image I am focused on my strengths. I am focused on my weaknesses.Interest in I am excited about trying. I force myself to do what I should doLearning and/or comply with my performance improvement plan.Interest in Trying I am curious and willing to experiment. I do what is expected.Willingness to I am engaged to practice to mastery. I meet expectations.PracticeRelationships with I am building strong relationships with I am in conflict.Others like-minded people. Based on research by ©Richard Boyatzis, 2011, Case Western Reserve University delivered in collaboration with • All rights reserved. 16
  17. While We Need Them Both, the Ratio is Off We need both the positive and negative emotion, we just don’t need them in equal doses. The average person has 8-12 episodes of negative stress a day, we are not designed to flourish under this level of negativity.!   - Richard Boyatzis, Case Western Reserve University Distinguished University Professor Professor, Departments of Organizational Behavior, Psychology, and Cognitive Science delivered in collaboration with • All rights reserved. 17
  18. What  flows  through  your   mind  sculpts  your  brain.    The  #  of  possible  combina?ons  of  neurons  firing  =10millionth   The  #  of  atoms  in  the  universe  =  1080th • • All rights reserved. 18
  19. •  Anything that compromises your energy will compromise your ability to produce and deliver. •  Between the ages of 25-30 years old the system naturally goes into decline unless you train it.•  As it relates to the “investment of self” Millenials are fundamentally different than Gen X or the Boomers in their mindset.•  Stress is important to growth, and renewal is essential.•  We need both negative and positive, however, not in equal doses and it is up to us to manage.•  Generation Flux (Fast Company, February 2012) is a mindset that embraces instability, that tolerates – and even enjoys – recalibrating careers, business models and assumptions.•  Members of Generation Flux can be any age and in any industry. We don’t all have to like it but we all have to work at it.The  Posi?vity  Link. • • All rights reserved. 19
  20. The  aim  of  Posi?ve  Psychology   Flourish:    to  con?nue  to  grow  and  is  to  increase  the  percentage  of   development  over  the  course  of  a  people  on  earth  who  are   Flourish   life?me  despite  adversity.  flourishing     Resiliency:    to  bend  without   Resiliency   breaking   Well-­‐being:  the  wise   Well-­‐being   investment  of  self  across   PERMA   five  domains  essen?al  to   human  flourishing       The  posiHvity  link…   Values  in  Ac?on•    Mindfulness  •  Self-­‐Coaching  •  Diet  •     Exercise  •  Strength  Based  Leadership•    Gra?tude  Opera?onal   Defini?on  of  Trust  •  Investment  Compass  StoryTelling  •  Play  •   Ac?ve  Construc?ve  Responding  Capitaliza?on     •  Thought  Bridging  •    Posi?ve  Introduc?ons  •  Personal  Currency  The  Posi?vity  Link. • • All rights reserved. 20
  21. inten?onal  energy  management  &   inves?ng  yourself  wisely  The  Theory  of  Well-­‐being. • • All rights reserved. 21
  22. What builds resiliencyand restores self-regulation?The Theory of Well-being,introduced by MartinSeligman in 2011, is the resultof a decade of research andthe integration of at least 25leading researchers’ findings.The Theory of Well-being givesus a strategic frameworkwithin which to innovate andapproach intentionallycreating resiliency in ourpeople and organizations. delivered in collaboration with • All rights reserved. 22
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  24. “If you give employees the chance to learn and grow, they’ll thrive- and so will your organization.” 16% better overall performance: happy employees produce more than unhappy employees over the long term • 32% more committed than their peers; they routinely show up for work • 46% more satisfied with their jobs; they are less likely to quit; they go above and beyond the call of duty • they attract people who are just as committed to the job • Significantly fewer doctor visits • 125% less burn-out rate • people who are high energy (vitality) and high learning are 21% more effective as leaders as those who are only high in energy. They are not sprinters, they’re marathon runners – in it for the long haul. “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath, January-February 2012, Harvard Business Review, p.93The  Posi?vity  Link  to  Compe??ve  Advantage • • All rights reserved. 24
  25. “It’s  impossible  to  change  the  past  or  the  present:    you  can  only  accept  all  that  as  it  is.    But  you  can  tend  to  the  causes  of  a  be;er  future.    Most   of  the  ways  you  will  do  this  are   small  and  humble…”   Rick  Hanson,  Ph.D.   Neuropsychologist,  author  Buddha’s  Brain • • All rights reserved. 25
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  27. For More InformationGretchen Pisano is the founder and CEO of Sounding BoardInk, LLC, a global coaching and consulting practice focusedon using the best visual and verbal techniques available todrive positive change in individuals, teams and organizations.She is a coach, consultant, author, teacher and speaker. Visither on the web:; questions please contact:Pam Devine at the Business Learning Gret chenı Gretchen Pisano, MAPP, MCC Sounding Board Ink
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