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A New Era in Talent Development 	

and Learning	


Tom Hood, CEO, Business Learning Institute
& Maryland Association of CPAs	

www.blionline.org
Tom Hood, CPA, CITP, CGMA
If there is a conversation about the future
of the profession, you're bound to hear
Hood's name mentioned as one of the
people leading the way.
– Accounting Today
!
CEO
Maryland Association of CPAs
(MACPA) www.macpa.org
Business Learning Institute
(BLI) www.blionline.org

!
!
!
!

Named the Second Most Influential in Accounting
by Accounting Today Magazine 2013
Top 150 Influencer by Linked-In
Top 25 Influencers in Learning & HR by HR
Examiner
Top 25 Public Accounting Thought Leaders by
CPA Practice Adviser
Working on Learning Management with AICPA/
CPA2Biz, Cloud Curriculum, Performance
Management /XBRL, Leadership & Generations

http://www.linkedin.com/in/tomhood/
Download today’s slides at …	


www.SlideShare.net/thoodcpa
A New Era in Talent Development and Learning
Yesterday the World
Changed, Now It’s Your Turn
	

	

 	

	

 	

	

 	

	

 	

	

 	

	

 	

	

- Mike Walsh
HOW TO PROFIT FROM
INNOVATION: Building the
Agile Learning Organization	


www.blionline.org
The Paradox
	

The faster things change,
the farther you have to
look ahead.
The Shift Change
The Shift Change
The Shift Change
	

1. 
2. 
3. 
4. 
5. 

Leadership!
Learning!
Technology!
Generations!
Workplace!
If Content is King,
Context is the Kingdom!
	

 	

	

 	

	

 	

	

 	

	

 	

	

- Will Avegerakis - AICPA
Where did I get this stuff?
The research…
Historical Context – The
Perfect Storm	

•  Web 2.0	

•  Globalization	

•  Generations	

Source: Don Tapscott - Wikinomics
The New Normal - VUCA
The Research	


67%	

#1 issue is developing
leaders  succession
planning	

www.blionline.org
The top three issues facing human resources  talent development	


	

1. 
2. 
3. 

A shortage of creative, agile leaders.	

Inability to rapidly develop workforce skills and capabilities.	

Ineffective collaboration and knowledge sharing.	

www.blionline.org
Source: 2010 IBM Global Chief Human Resource Officer study
Shift Happens	


www.blionline.org
Paradigm Shift	

The	
  high	
  performers	
  in	
  our	
  survey	
  invest	
  
more	
  in	
  talent,	
  focus	
  on	
  closing	
  skills	
  
gaps,	
  have	
  more	
  customized	
  training	
  and	
  
development	
  programs,	
  iden9fy	
  future	
  
leaders	
  earlier	
  in	
  their	
  careers,	
  and	
  have	
  
robust	
  succession	
  plans	
  in	
  place.	
  They	
  
also	
  focus	
  more	
  on	
  “so=”	
  leadership	
  
skills	
  such	
  as	
  the	
  ability	
  to	
  embody	
  the	
  
organiza9on’s	
  culture	
  and	
  values	
  and	
  to	
  
lead	
  effec9vely	
  in	
  a	
  complex	
  global	
  
business	
  environment.	
  	


www.blionline.org
Source: EY Paradigm Shift: Building a new talent management model to boost growth
A New Era in Talent Development and Learning
A New Era in Talent Development and Learning
Our approach – The Four C’s	


•  Career Path (Ladder)	

•  Competency-based
Learning	

•  Curriculum	

•  Cloud	

www.blionline.org
The Bounce	


www.blionline.org
www.blionline.org
www.blionline.org
T	
  

Curriculum design by BLI and
AICPA using Top 5 Competencies
for future from CPA Horizons
research and job levels from the
BLI “Bounce” Model. Leadership
and Communications were
combined and the 5th category
expanded to include practice
specialties for firms and functional
areas for corporate. 	

	

Examples would include:
Corporate Accounting, FPA,
divisional reporting, shared
services, etc. 	

CPA Firms would have audit, tax,
industry specialties.	

	

These technical areas would have
specific curriculums designed to
meet their specific technical
competency needs.
Learning as a Platform
	


www.blionline.org
Learning as a Platform	

“If we could help learners manage
their learning, I speculate that there
would be as much as a 500 percent
increase in benefits…”	

- Patricia McLagan – ASTD Magazine	


www.blionline.org
Learning Delivery Channel Continuum	

LIVE

Face to Face
Classroom

ON DEMAND
Live Webcasts
 Virtual
Classrooms

Collaboration,
Community, and
Coaching and
Knowledge Mgmt
Mentoring

Self-paced
Web-based
Courses

Social Learning
Books, Podcasts,
Videos, Blogs

Job Aids,
Performance
Support Tools
OLI/I
/OEI
LEOI
ILI

Foundation Learning/Re-skilling
Competency Development
Collaborative Learning Experiences
Source: Bob Dean – BLI Thought Leader
© Copyright 2013 Business Learning Institute
CloudLearning - JIT
CloudLearning - JIT
AICPA Navigator
•  A full featured Learning
Management System 	

•  Integrated with a Compliance
Tracking system for CPAs	

•  Customized for your organization	

•  Based on an Open Architecture for
your own content	

•  Including a Complete Curriculum
designed by the CPA Profession 	


Copyright 2013 - Business Learning Institute
CloudLearning

We see this system as a key recruitment and retention
tool, allowing us to offer our people many of the things
that the largest firms do - competency–based
curriculum, career paths, and just-in-time learning, and
our own custom DS learning center. 



- Allen DeLeon, Managing Partner!
Engagement – Alignment - Commitment 	


www.blionline.org
R.O.P = R.O.I	


www.blionline.org
Your Competitive Advantage 	

“It is hard to plan for the long-term future when
you don’t know what is going to happen five 	

minutes from now. 	

	

Today, a competitive edge based solely on material
advantage is thin and temporary; the edge quickly
becomes the margin. The ability to define the edge,
and the ultimate competitive advantage, is found
in the smarts, heart and ingenuity of your people.	

	

That’s your powerhouse. Tap that, train it, focus it
and mobilize it; now you’ve engaged a network
and inspired a sustainable shift.	

www.blionline.org
How can we help you keep your LC?	

• 
• 
• 
• 

Strategy  Alignment	

Curriculum tied to strategy	

I2a Leadership Academy	

BLI Leadership Express - ondemand leadership support	

•  Social learning	


http://cpa.tc/32r	

	


In a period of rapid change and
increasing complexity, the winners
will be those organizations who
can keep their rate of learning
greater than the rate of change
and greater than their
competition. – Tom Hood	


www.blionline.org
Follow	
  me	
  on:	
  
Tom	
  Hood,	
  CPA.CITP	
  
CEO	
  
Maryland	
  Associa8on	
  of	
  CPAs	
  
Business	
  Learning	
  Ins8tute	
  
(443)	
  632-­‐2301	
  
E-­‐mail	
  tom@macpa.org	
  
Web	
  hNp://www.macpa.org	
  
Web	
  hNp://www.blionline.org	
  
	
  

ü 	
  TwiEer:	
  hEp://www.TwiEer.com/tomhood	
  
ü 	
  LinkedIn:	
  hEp://www.linkedin.com/in/tomhood	
  
ü 	
  Facebook:	
  hEp://www.facebook.com/thoodcpa	
  
ü Slideshare:	
  hEp://www.slideshare.net/thoodcpa	
  
ü Youtube:	
  hEp://www.youtube.com/thoodcpa	
  
ü Second	
  Life	
  avatar	
  name:	
  Rocky	
  Maddaloni	
  

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A New Era in Talent Development and Learning

  • 1. A New Era in Talent Development and Learning Tom Hood, CEO, Business Learning Institute & Maryland Association of CPAs www.blionline.org
  • 2. Tom Hood, CPA, CITP, CGMA If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today ! CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org ! ! ! ! Named the Second Most Influential in Accounting by Accounting Today Magazine 2013 Top 150 Influencer by Linked-In Top 25 Influencers in Learning & HR by HR Examiner Top 25 Public Accounting Thought Leaders by CPA Practice Adviser Working on Learning Management with AICPA/ CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations http://www.linkedin.com/in/tomhood/
  • 3. Download today’s slides at … www.SlideShare.net/thoodcpa
  • 5. Yesterday the World Changed, Now It’s Your Turn - Mike Walsh
  • 6. HOW TO PROFIT FROM INNOVATION: Building the Agile Learning Organization www.blionline.org
  • 7. The Paradox The faster things change, the farther you have to look ahead.
  • 11. If Content is King, Context is the Kingdom! - Will Avegerakis - AICPA
  • 12. Where did I get this stuff?
  • 14. Historical Context – The Perfect Storm •  Web 2.0 •  Globalization •  Generations Source: Don Tapscott - Wikinomics
  • 15. The New Normal - VUCA
  • 16. The Research 67% #1 issue is developing leaders succession planning www.blionline.org
  • 17. The top three issues facing human resources talent development 1.  2.  3.  A shortage of creative, agile leaders. Inability to rapidly develop workforce skills and capabilities. Ineffective collaboration and knowledge sharing. www.blionline.org Source: 2010 IBM Global Chief Human Resource Officer study
  • 19. Paradigm Shift The  high  performers  in  our  survey  invest   more  in  talent,  focus  on  closing  skills   gaps,  have  more  customized  training  and   development  programs,  iden9fy  future   leaders  earlier  in  their  careers,  and  have   robust  succession  plans  in  place.  They   also  focus  more  on  “so=”  leadership   skills  such  as  the  ability  to  embody  the   organiza9on’s  culture  and  values  and  to   lead  effec9vely  in  a  complex  global   business  environment.   www.blionline.org Source: EY Paradigm Shift: Building a new talent management model to boost growth
  • 22. Our approach – The Four C’s •  Career Path (Ladder) •  Competency-based Learning •  Curriculum •  Cloud www.blionline.org
  • 26. T   Curriculum design by BLI and AICPA using Top 5 Competencies for future from CPA Horizons research and job levels from the BLI “Bounce” Model. Leadership and Communications were combined and the 5th category expanded to include practice specialties for firms and functional areas for corporate. Examples would include: Corporate Accounting, FPA, divisional reporting, shared services, etc. CPA Firms would have audit, tax, industry specialties. These technical areas would have specific curriculums designed to meet their specific technical competency needs.
  • 27. Learning as a Platform www.blionline.org
  • 28. Learning as a Platform “If we could help learners manage their learning, I speculate that there would be as much as a 500 percent increase in benefits…” - Patricia McLagan – ASTD Magazine www.blionline.org
  • 29. Learning Delivery Channel Continuum LIVE Face to Face Classroom ON DEMAND Live Webcasts Virtual Classrooms Collaboration, Community, and Coaching and Knowledge Mgmt Mentoring Self-paced Web-based Courses Social Learning Books, Podcasts, Videos, Blogs Job Aids, Performance Support Tools OLI/I /OEI LEOI ILI Foundation Learning/Re-skilling Competency Development Collaborative Learning Experiences Source: Bob Dean – BLI Thought Leader © Copyright 2013 Business Learning Institute
  • 32. AICPA Navigator •  A full featured Learning Management System •  Integrated with a Compliance Tracking system for CPAs •  Customized for your organization •  Based on an Open Architecture for your own content •  Including a Complete Curriculum designed by the CPA Profession Copyright 2013 - Business Learning Institute
  • 33. CloudLearning We see this system as a key recruitment and retention tool, allowing us to offer our people many of the things that the largest firms do - competency–based curriculum, career paths, and just-in-time learning, and our own custom DS learning center. - Allen DeLeon, Managing Partner!
  • 34. Engagement – Alignment - Commitment www.blionline.org
  • 36. Your Competitive Advantage “It is hard to plan for the long-term future when you don’t know what is going to happen five minutes from now. Today, a competitive edge based solely on material advantage is thin and temporary; the edge quickly becomes the margin. The ability to define the edge, and the ultimate competitive advantage, is found in the smarts, heart and ingenuity of your people. That’s your powerhouse. Tap that, train it, focus it and mobilize it; now you’ve engaged a network and inspired a sustainable shift. www.blionline.org
  • 37. How can we help you keep your LC? •  •  •  •  Strategy Alignment Curriculum tied to strategy I2a Leadership Academy BLI Leadership Express - ondemand leadership support •  Social learning http://cpa.tc/32r In a period of rapid change and increasing complexity, the winners will be those organizations who can keep their rate of learning greater than the rate of change and greater than their competition. – Tom Hood www.blionline.org
  • 38. Follow  me  on:   Tom  Hood,  CPA.CITP   CEO   Maryland  Associa8on  of  CPAs   Business  Learning  Ins8tute   (443)  632-­‐2301   E-­‐mail  tom@macpa.org   Web  hNp://www.macpa.org   Web  hNp://www.blionline.org     ü   TwiEer:  hEp://www.TwiEer.com/tomhood   ü   LinkedIn:  hEp://www.linkedin.com/in/tomhood   ü   Facebook:  hEp://www.facebook.com/thoodcpa   ü Slideshare:  hEp://www.slideshare.net/thoodcpa   ü Youtube:  hEp://www.youtube.com/thoodcpa   ü Second  Life  avatar  name:  Rocky  Maddaloni