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Knowledge Translation and Social Technologies


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Social technologies and a collaborative culture can help with knowledge translation in the health sector.

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Knowledge Translation and Social Technologies

  1. 1. Collaborative Culture?
  2. 2. Knowledge Management in Canadian Health:Improving knowledge translation by embracing complexity. Thom Kearney MGMT5001
  3. 3. "Knowledge is of two kinds.We know a subject ourselves, or we knowwhere we can find information upon it. “ Samuel Johnson (Boswells Life of Johnson)
  4. 4. Agenda• Health information in Canada• Key concepts: – Knowledge creations funnel – Complex adaptive systems• Opportunities for solutions (problems)• Embracing the complexity• A personal example
  5. 5. Canadian Health system overviewJurisdictions Yukon NWT Nunavut Less than 1% pop PEI British Columbia Alberta Canadian Infoway Health Forces CIC 10-15 % pop Canada RCMP HC VAC PHAC CIHI Corrections PHAC Federal CIHR Healthcare Partnership Quebec Federal Influence Less than 1% pop 23-40% pop Ontario New Manitoba Brunswick Saskatchewan Newfoundland Nova Scotia and Labrador 1-5 % pop
  6. 6. Knowledge Action Cycle
  7. 7. Knowledge Creation Funnel Bottle Neck
  8. 8. Complex adaptive systemIndividuals using simple rules, Componentsacting for their own reasons • Self organizationcreate an adaptive system. • Emergence • Relationships • Feedback • Adaptability • Non-LinearityInteractions, relationships within the context of thenetwork result in dynamic knowledge sharing.(Robeson, 2009)
  9. 9. Opportunities for solutions• Knowledge translation takes too long. Especially creating knowledge tools• Resources are limited and jurisdictions tend to do the same sorts of things (duplication is bad)• Knowledge is leaving for the golf course
  10. 10. Embrace the complexityEmploy social technologies:• Connect all health professionals in Canada• No personal health data• Open and closed groups of all types• Multiple layers of security and veracity• Make it easy to join, easy to share Design for the six components of a complex adaptive system: Self organization Emergence Relationships Feedback Adaptability Non-Linearity
  11. 11. Example
  12. 12. Conclusion• Social technologies can help with knowledge translation in health.• Culture will take time to change, social technologies encourage sharing and trust• Critical mass matters, go big or go home.
  13. 13. Shared platform Shared Benefits Efficiency and focus Interoperability ST&E Connectedness Shared knowledge Access Agility Shared Technology Policy? Health Common profile Standard xml Open developmentGovernance – basic enablement and standards. National scope with connections