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Collaboration keys and a twitter example march 23 2011 v2

A presentation I gave to a workshop of knoweldge management types.

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Collaboration keys and a twitter example march 23 2011 v2

  1. 1. Collaboration success factors and an example from twitter <br />One of the creators of GCPEDIA will talk about key success factors for collaboration and provide an example of how micro blogging can provide real value. <br />DRDC Workshop March 23, 2011Toronto via WebEx 9:15-9:30 <br />Thom Kearney <br /><br />
  2. 2. Recent Background<br />TBS<br />GCPEDIA - Knowledge and People for the Public Service<br />Consulting<br />CIHI Knowledge Sharing<br />Exploring the need for a National ST&E network<br />PHAC Knowledge Exchange and Dissemination<br />Agriculture Knowledge, Innovation and Collaboration Support Strategy<br />Academic<br />Paper: Complexity theory and social media for knowledge networks in Canadian Health<br />2<br />5/17/2011<br /><br />2008 2011<br />
  3. 3. My Social Media<br />3<br />Twitter <br /><ul><li>Taking notes everyone can see
  4. 4. Narrating my work
  5. 5. Sharing little discoveries
  6. 6. Hosting #GovChat</li></ul>Blog<br /><ul><li>Testing hypothesis
  7. 7. Sharing knowledge
  8. 8. Sharing detailed status updates</li></ul>Delicious<br /><ul><li>The only bookmarks</li></ul>Google Docs<br /><ul><li>Shared creation of documents</li></ul>Drop Box<br /><ul><li>Shared files</li></ul>Picasa<br /><ul><li>Pictures of my dogs</li></ul>YouTube<br /><ul><li>Sharing videos of my dogs and the burning bush</li></ul>LinkedIn<br /><ul><li>My on-line resume
  9. 9. Broad work network</li></ul>Facebook<br /><ul><li>Family and friends</li></ul>Other<br /><ul><li>Project/theme sites
  10. 10. Calendar and travel sharing
  11. 11. Virtual worlds
  12. 12. Educational learning systems</li></ul><br />5/17/2011<br /><br />
  13. 13. Social network<br />5/17/2011<br /><br />4<br />
  14. 14. Common issues<br />Knowledge translation takes too long.<br />Resources are limited and challenges are complex – we cannot afford duplication. <br />Knowledge is leaving for the golf course…<br />Maybe we can do better if we collaborate? <br />5/17/2011<br /><br />5<br />
  15. 15. Collaborative culture? <br />5/17/2011<br /><br />6<br />GET AWAY FROM MY PUDDLE! <br />Can we share? <br />This image depicts a typical reaction when asked to collaborate. <br />
  16. 16. Work it out<br />5/17/2011<br /><br />7<br />Collaboration is diverse individuals working together to solve a common problem. <br />It is hard work and its not always pretty. <br />
  17. 17. Keys for success<br />8<br />These are things you have to do. <br />Trust<br />CommonPurpose<br />Open<br />Communication<br />5/17/2011<br /><br />
  18. 18. Collaborative behaviours<br />Increasing cost and commitment<br />Adapted from Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008<br />5/17/2011<br /><br />9<br />
  19. 19. Example: Fail fast<br />10<br />5/17/2011<br /><br />Trying to improve collaboration I had a “bright idea” so I posted in to my blog and tweeted about it. <br />Some friends thought it was good <br />Others were not so sure<br />They pointed me to an expert<br />And then someone unknown to me, changed my thinking. <br />Who pushed me to look deeper. <br />This conversation took place on word press and twitter over 10 days and unknown time zones. Winter 2010.<br />
  20. 20. Example: The power of micro blogging and a loosely coupled network. <br />17/05/2011<br />KICSS<br />11<br />Direct Messages (private tweets)<br />As part of a project an issue of interpretation arose and I needed to get an idea of current practice. Note the response times. March 16, 2011<br />Start<br />
  21. 21. Summary<br />Make knowledge sharing a by-product of regular work. <br />Numbers matter: make it easy for people to join and participate. <br />It is about people and attitude more than technology:<br /><ul><li>Share to cooperate & collaborate
  22. 22. Common purpose, openness, trust and, lots of communication. </li></ul>12<br />5/17/2011<br /><br />
  23. 23. Thank You<br /><br />13<br />5/17/2011<br /><br />
  24. 24. Resources<br />“The best way to predict the future is to invent it.” Alan Kay<br />Thom Kearney<br /><br /><br />14<br />5/17/2011<br /><br />
  25. 25. The Five Habits of Highly Effective Hives<br />Remind members of their shared interests and foster mutual respect, so they work together productively. <br />Explore diverse solutions to the problem, to maximize the group's likelihood of uncovering an excellent option. <br />Aggregate the group's knowledge with frank debate <br />Minimize the leader's influence on the group's thinking. <br />Balance interdependence (information sharing) and independence (absence of peer pressure) among the group's members. <br /><br />15<br />5/17/2011<br /><br />
  26. 26. 16<br />Things to do<br />Find a new conversation online that is relevant to you. (twitter #research)<br />Search for and join some communities that already exist in your area of interest<br />Learn – Create – Share<br />Look for similarities instead of differences<br />5/17/2011<br /><br />
  27. 27. Favorite Quote<br />"Knowledge is of two kinds. <br />We know a subject ourselves, or we know where we can find information upon it. “<br />Samuel Johnson (Boswell's Life of Johnson)<br />17<br />5/17/2011<br /><br />
  28. 28. Principles<br /><br />18<br />Be professional<br />Be transparent<br />Most challenging for some<br />Be accountable<br />Be respectful<br />Do no harm<br />5/17/2011<br />
  29. 29. Gratuitous puppy picture<br />19<br />5/17/2011<br /><br />