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Moving from statistics
to analytics_
J. Boye
Web & Intranet Conference
6-8 November 2012, Aarhus
Can I buy your
  website ?
How much is it
  worth_?
Basic analytics_


   Op2mize	
     Track	
  


   Analyze	
     Report	
  
Get data_


Op2mize	
     Track	
  


Analyze	
     Report	
  
Tell the story_


  Op2mize	
     Track	
  


  Analyze	
     Report	
  
Look at the damn thing_


      Op2mize	
      Track	
  


       Analyze	
     Report	
  
Do it better_


 Op2mize	
     Track	
  


 Analyze	
     Report	
  
It’s not a
perfect world_
So to often_


 Op2mize	
     Track	
  


 Analyze	
     Report	
  
Downsize and upsize_


     Op2mize	
     Track	
  


     Analyze	
     Report	
  
All the
buzzwords_
Business
                        objective




         KPI                                 KPI




Driver         Driver               Driver         Driver
Business objectives_
                        Business
                        objective




         KPI                                 KPI




Driver         Driver               Driver         Driver
Business objectives_
                        Business
                        objective


                             Increase revenue
                              Decrease costs
         KPI                                    KPI




Driver         Driver               Driver            Driver
KPIs_
                        Business
                        objective




         KPI                                 KPI




Driver         Driver               Driver         Driver
KPIs_
                         Business
                         objective
           Online sales vs.
               total sales



         KPI                                  KPI




Driver            Driver             Driver         Driver
KPIs_
                        Business
                        objective




         KPI                                   KPI



                                Self service vs.
                                  call center
Driver         Driver               Driver           Driver
Drivers_
                        Business
                        objective




         KPI                                 KPI




Driver         Driver               Driver         Driver
Drivers_
                           Business
                           objective




         KPI                                    KPI
    Conversion rate




Driver            Driver               Driver         Driver
Drivers_
                        Business
                        objective




         KPI                                 KPI
                Visitors




Driver         Driver               Driver         Driver
Drivers_
                        Business
                        objective




         KPI                                  KPI
                               Online forms




Driver         Driver               Driver          Driver
Drivers_
                        Business
                        objective




         KPI                                 KPI
                                                   ?




Driver         Driver               Driver         Driver
Let’s run an
online campaign_
Campaign
 Media              SEM             Email

Banner   Banner   Adword   Adword   Link   Link
Campaign
 Media              SEM             Email

Banner   Banner   Adword   Adword   Link   Link
Campaign
 Media              SEM             Email

Banner   Banner   Adword   Adword   Link   Link
Conversions_
Break it up_
Reach
Media Share
Click rate
 Leads
   CPC
Conversion rate
    CPA
ROMI
vs


Quality        Quantity
Q & A_
Kim Damsgaard
  Digital Director
kd@pravdadigital.dk

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Moving from statistics to analytics