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Strategies for Taking Charge of Your Life and Law Practice

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Strategies for Taking Charge of Your Life and Law Practice

  1. 1. Cynthia SharpPresented by• Professional CLE Speaker• Attorney Business Coach
  2. 2. Strategies for TakingCharge of Your Life and Law Practice Presented by: Cynthia Sharp The Sharper Lawyer March 5, 2013
  3. 3. Preliminary Thoughts•I decided to attend “Take Charge” because:•I would be really happy if we could cover the following: 4
  4. 4. What You’ll Learn• Ten Power Strategies to Increase Law Firm Profitability• Ten Steps to Client Relationship Mastery• Time-Tested Tools to Increase Productivity 5
  5. 5. Business Expertise•Business Creator•Business Operator•Business Innovator•People Developer 6
  6. 6. “Insanity: doing the same thing over and over again and expecting different results.” - Albert Einstein7
  7. 7. Power Strategies for aProfitable Law Firm 8
  8. 8. Build Your Business Through Networking 9
  9. 9. Increase Your Business Through Referrals 10
  10. 10. Wisdom Tip“Remember, it’s not who you know, it’s whoknows you.”“All Things Being Equal, People Will DoBusiness With, and Refer Business to, ThosePeople They Know, Like, and Trust.” - Jeffrey Gitomer 11
  11. 11. Power Habit• Send Notes of Congratulation to Colleagues Who Receive Awards or For Other Special Accomplishments• Use Printed Note Cards 12
  12. 12. Strong CaseManagement System 13
  13. 13. Set Specific Financial Goals and Track the Results 14
  14. 14. Leverage Yourself With a Strong Team 15
  15. 15. Create a Standard Operating Procedure Manual 16
  16. 16. Wake Up To Social Media! 17
  17. 17. CompetenceMRPC 1.1“To maintain the requisite knowledge and skill, alawyer should keep abreast of changes in the lawand its practice, including the benefits and risksassociated with relevant technology, engage incontinuing study and education and comply withall continuing legal education requirements towhich the lawyer is subject.” - Comment 6 to MRPC 1.1 (as amended) 18
  18. 18. Profitability Tips• Stridently adhere to established billing, retainer and timekeeping policies• Signed retainer agreement in every matter 19
  19. 19. Client Relationship Mastery 20
  20. 20. Client Relationship Mastery Tip #1: Create expectations - up front Tip #2: Introduce Team/Explain Roles Tip #3: Business Cards for Team Members Tip #4: Welcome Letter 21
  21. 21. Client Relationship MasteryTip #5: Retainer Agreement or Non-engagement LetterTip #6: Keep Client InformedTip #7: Communication Policy •Return Phone Calls •Phone Appointments •Method 22
  22. 22. Client Relationship Mastery• Tip #8: Address Problems and Concerns Immediately• Tip #9: Keep Your Word on Time Frames• Tip #10: Termination Letter/Client Satisfaction Survey 23
  23. 23. “Procrastination is a mechanism for copingwith the anxiety associated with starting orcompleting any task or decision.” - Neil Fiore, Ph.D. 24
  24. 24. The One Year Challenge 25
  25. 25. The One Year Challenge 26
  26. 26. The Ideal Week 27
  27. 27. The Ideal Week 28
  28. 28. The Ideal Week 29
  29. 29. Take Charge Plan TAKE CHARGE PLANDate:My work day is not complete until the following tasks are accomplished:1.2.3.4.5.• 30
  30. 30. Work/Life Balance 31
  31. 31. Four Decisions •Decide what you want •Decide what you will give up to get what you want •Decide to take personal responsibility •Decide what value and service you are going tooffer 32
  32. 32. Image Accreditation• Rockey Statue Philadelphia: <a href="http://www.shutterstock.com/gallery-7459p1.html?cr=00&pl=edit-00">Lesbyerley</a> / <a href="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a>• PHILADELPHIA - JULY 26: Philadelphia Phillies mascot the Phillies: <ahref="http://www.shutterstock.com/gallery-77601p1.html?cr=00&pl=edit-00">Aspen Photo</a> / <ahref="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a>I. ISRAEL - CIRCA 1968: Albert Einstein (1879-1955) on 5 Pounds: <a href="http://www.shutterstock.com/gallery-82420p1.html?cr=00&pl=edit-00">Georgios Kollidas</a> / <a href="http://www.shutterstock.com/?cr=00&pl=edit-00">Shutterstock.com</a> 33
  33. 33. “Take Charge of Your Own Economy” March 28th - 2 pm 34
  34. 34. 36
  35. 35. Connect with Cindylike us follow us connect with us follow us share with us The Sharper Lawyer
  36. 36. The Sharper Lawyer now offers a complimentary half hour coaching session. Email Cindy for more details!cindy@thesharperlawyer.com
  37. 37. Thank You The Sharper Lawyerwww.thesharperlawyer.com

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