Why is mro software so complicated

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This is the presentation I gave at the Airline & Aerospace MRO & Operations IT Conference in Singapore on 26th October 2010.

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  • Airlines / MRO companies are so desperate nowadays, they will fall for anything - even the most complex MRO software such as Trax. Employees spend more time duplicating bugs and resolving issues with the software than doing actual work. Trax MRO software is a scam. To learn more about Trax scams and software frauds, please join us at traxmrosucks.com brought to you by a united group of whitleblowers against Trax scams and frauds.
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Why is mro software so complicated

  1. 1. why is MRO software so complicated …and what does the future hold?
  2. 2. questions, comments & arguments @conduce paul.saunders@conduce.net
  3. 3. why isn’t MRO software simpler? questions @conduce paul.saunders@conduce.net
  4. 4. the concorde cockpit comments @conduce paul.saunders@conduce.net
  5. 5. “if your UI even vaguely resembles an airplane cockpit, you’re doing it wrong” John Gruber (ui guru) queries @conduce paul.saunders@conduce.net
  6. 6. the airbus 380 cockpit arguments @conduce paul.saunders@conduce.net
  7. 7. what?? @conduce paul.saunders@conduce.net
  8. 8. don’t agree? @conduce paul.saunders@conduce.net
  9. 9. when did you last hear this software isn’t complex enough questions @conduce paul.saunders@conduce.net
  10. 10. when did you last hear we should get the most complex software money can buy questions @conduce paul.saunders@conduce.net
  11. 11. when did you last hear we’re happy because our software is so complex questions @conduce paul.saunders@conduce.net
  12. 12. when did you last hear i just want to get aircraft out of the door questions @conduce paul.saunders@conduce.net
  13. 13. when did you last hear i just want to get aircraft out of the door questions @conduce paul.saunders@conduce.net
  14. 14. when did you last hear i just want to get aircraft out of the door questions @conduce paul.saunders@conduce.net
  15. 15. when did you last hear i just want to get aircraft out of the door questions @conduce paul.saunders@conduce.net
  16. 16. what do i mean by “simpler”? your 2 cents @conduce paul.saunders@conduce.net
  17. 17. what do i mean by “simpler”? its about providing the right tool for the job…. and nothing else your 2 cents @conduce paul.saunders@conduce.net
  18. 18. what do i mean by “simpler”? “perfection is achieved not when there is nothing more to add, but when there is nothing left to take away.“ Antoine de Sainte-Expury the author of “The Little Prince” your 2 cents @conduce paul.saunders@conduce.net
  19. 19. why MRO software isn’t simpler the excuses questions @conduce paul.saunders@conduce.net
  20. 20. why MRO software isn’t simpler …MRO processes are really complex questions @conduce paul.saunders@conduce.net
  21. 21. People who say “MRO processes are really complex” have never been: • Rocket scientists • Brain surgeons • Any other kind of surgeon • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list questions @conduce paul.saunders@conduce.net
  22. 22. People who say “MRO processes are really complex” have never been: • Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list questions @conduce paul.saunders@conduce.net
  23. 23. People who say “MRO processes are really complex” have never been: • Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list questions @conduce paul.saunders@conduce.net
  24. 24. People who say “MRO processes are really complex” have never been: • Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list questions @conduce paul.saunders@conduce.net
  25. 25. why MRO software isn’t simpler …the regulations won’t allow change questions @conduce paul.saunders@conduce.net
  26. 26. why MRO software isn’t simpler …the regulations won’t allow change where does it say that mro software must be really complex and cannot be made simpler?? questions @conduce paul.saunders@conduce.net
  27. 27. why MRO software isn’t simpler …the mro companies are to blame questions @conduce paul.saunders@conduce.net
  28. 28. why MRO software isn’t simpler …the mro companies are to blame …maybe they don’t know any better questions @conduce paul.saunders@conduce.net
  29. 29. the hard facts for mro companies paradigm shift #1 people starting work now don’t know a world without the internet questions @conduce paul.saunders@conduce.net
  30. 30. the hard facts for mro companies paradigm shift #2 technology is no longer a barrier questions @conduce paul.saunders@conduce.net
  31. 31. why MRO software isn’t simpler …the sales process is to blame questions @conduce paul.saunders@conduce.net
  32. 32. why MRO software isn’t simpler …the sales process is to blame …maybe they don’t know any better questions @conduce paul.saunders@conduce.net
  33. 33. why MRO software isn’t simpler …the software vendors are to blame questions @conduce paul.saunders@conduce.net
  34. 34. why MRO software isn’t simpler …the software vendors are to blame …maybe they don’t know any better questions @conduce paul.saunders@conduce.net
  35. 35. why MRO software isn’t simpler …its too difficult to change questions @conduce paul.saunders@conduce.net
  36. 36. how to make MRO software simpler questions @conduce paul.saunders@conduce.net
  37. 37. how to make MRO software simpler its all about the user experience questions @conduce paul.saunders@conduce.net
  38. 38. how to make MRO software simpler questions @conduce paul.saunders@conduce.net
  39. 39. how to make MRO software simpler questions @conduce paul.saunders@conduce.net
  40. 40. how to make MRO software simpler You are not designing for you, but designing for your users questions @conduce paul.saunders@conduce.net
  41. 41. how to make MRO software simpler don’t design for experts questions @conduce paul.saunders@conduce.net
  42. 42. how to make MRO software simpler don’t design by committee questions @conduce paul.saunders@conduce.net
  43. 43. how to make MRO software simpler hide stuff questions @conduce paul.saunders@conduce.net
  44. 44. how to make MRO software simpler shrink stuff questions @conduce paul.saunders@conduce.net
  45. 45. how to make MRO software simpler get rid of stuff questions @conduce paul.saunders@conduce.net
  46. 46. how to make MRO software simpler think about the layout questions @conduce paul.saunders@conduce.net
  47. 47. how to make MRO software simpler think about the layout questions @conduce paul.saunders@conduce.net
  48. 48. how to make MRO software simpler think about the layout questions @conduce paul.saunders@conduce.net
  49. 49. how to make MRO software simpler learn to say no questions @conduce paul.saunders@conduce.net
  50. 50. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  51. 51. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  52. 52. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  53. 53. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  54. 54. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  55. 55. how to make MRO software simpler be more open questions @conduce paul.saunders@conduce.net
  56. 56. MRO software in the future questions @conduce paul.saunders@conduce.net
  57. 57. MRO software in the future work vs play questions @conduce paul.saunders@conduce.net
  58. 58. MRO software in the future work vs play questions @conduce paul.saunders@conduce.net
  59. 59. MRO software in the future work vs play questions @conduce paul.saunders@conduce.net
  60. 60. MRO software in the future work vs play questions @conduce paul.saunders@conduce.net
  61. 61. MRO software in the future work vs play questions @conduce paul.saunders@conduce.net
  62. 62. MRO software in the future mobilisation not miniaturisation questions @conduce paul.saunders@conduce.net
  63. 63. MRO software in the future mobilisation not miniaturisation screen real estate questions @conduce paul.saunders@conduce.net
  64. 64. MRO software in the future mobilisation not miniaturisation screen real estate questions @conduce paul.saunders@conduce.net
  65. 65. MRO software in the future mobilisation not miniaturisation battery life questions @conduce paul.saunders@conduce.net
  66. 66. MRO software in the future mobilisation not miniaturisation network latency questions @conduce paul.saunders@conduce.net
  67. 67. MRO software in the future mobilisation not miniaturisation input mechanism questions @conduce paul.saunders@conduce.net
  68. 68. MRO software in the future mobilisation not miniaturisation questions @conduce paul.saunders@conduce.net
  69. 69. MRO software in the future where are we heading? questions @conduce paul.saunders@conduce.net
  70. 70. MRO software in the future augmented reality questions @conduce paul.saunders@conduce.net
  71. 71. MRO software in the future questions @conduce paul.saunders@conduce.net
  72. 72. MRO software in the future questions @conduce paul.saunders@conduce.net
  73. 73. MRO software in the future augmented reality metadata tagging questions @conduce paul.saunders@conduce.net
  74. 74. MRO software in the future augmented reality metadata tagging socialisation of data questions @conduce paul.saunders@conduce.net
  75. 75. MRO software in the future augmented reality metadata tagging socialisation of data more cloud based software questions @conduce paul.saunders@conduce.net
  76. 76. MRO software in the future augmented reality the semantic web metadata tagging socialisation of data more cloud based software questions @conduce paul.saunders@conduce.net
  77. 77. MRO software in the future lighter weight software augmented reality XaaS function specific software less bloated software the semantic web less features metadata tagging more mobility shorter development life cycles socialisation of data device specific applications integration easier more cloud based software questions @conduce paul.saunders@conduce.net
  78. 78. MRO software in the future hardware no longer matters lighter weight software augmented reality XaaS function specific software web 3.0 less bloated software the semantic web service oriented architecture less features metadata tagging more mobility enterprise 2.0 shorter development life cycles socialisation of data open source device specific applications integration easier social media generation become users geo-location everything more cloud based software questions @conduce paul.saunders@conduce.net
  79. 79. MRO software in the future questions @conduce paul.saunders@conduce.net
  80. 80. MRO software in the future questions @conduce paul.saunders@conduce.net
  81. 81. MRO software in the future questions @conduce paul.saunders@conduce.net
  82. 82. if somebody says to you ‘that is impossible’ questions @conduce paul.saunders@conduce.net
  83. 83. you should understand their statement to mean…. ‘according to my very limited experience and narrow understanding of reality, that’s very unlikely’ questions @conduce paul.saunders@conduce.net
  84. 84. your questions
  85. 85. more information… http://blog.conduce.net http://uxmag.com http://thinkvitamin.com REWORK by Jason Fried & David Heinemeir Hansson The Visual Display of Quantitative Information by Edward Tufte thanks to http://lostandtaken.com/ for all the background images

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