Problem solving

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  • The nine-step modelis a completecreativeproblemsolvingtoolthatallowsyouto manage theenergyandcreativityofanygroupofpeople.
  • Problem solving

    1. 1. Problem Solving<br />Ifyoubelieveyou will solve a problemthenyou will.<br />
    2. 2. Roles & Responsibilities (1/2)<br />Don’t blame the referee<br />2<br />Problem Owner<br /><ul><li>Accountableforresults
    3. 3. Decisionmaker
    4. 4. Responsiblefirthedirection</li></ul>Content<br />Facilitator<br /><ul><li> Manage theprocess
    5. 5. Design themeeting
    6. 6. Manage communication</li></ul>Referee<br />Resources<br /><ul><li>Implementers: Contributetothedecision (not makeit)
    7. 7. Barriers: People neededtogetthedecisionmade
    8. 8. Experts: Provideexpertise
    9. 9. Non-Experts: Naive resourcesoftenhavethemostinterestingideas</li></ul>Ideas<br />
    10. 10. Roles & Responsibilities (2/2)<br />Winning Commitment<br />3<br />High<br />Creative Problem Solving<br />I have a problemandneedideas<br />Best CurrentThinking<br />I have an idea/ propositiontowhich I am attachedand I wouldliketohearotherideas/builds<br />Initial levelofcommitment<br />I decide but I wanttoknowwhatconcernyouhave<br />I decide<br />Low<br />Time<br />
    11. 11. Usingyourenergyproductively<br />High<br />Energyusedfortask<br />Energyofteam / individual<br />Energyusedforself-preservation<br />Low<br />Threatening<br />Adversarial<br />Neutral<br />Cooperative<br />Supportive<br />Climate<br />4<br />
    12. 12. Important Tasks vs. The Merely Urgent<br />A Matrix For Deciding Priorities<br />5<br />High<br />Risk / Importance<br />Low<br />Pay-off / urgency<br />
    13. 13. Nine-step problem solving process<br />6<br />Task Headline<br />1<br />Task Analysis<br />2<br />Springboards<br />3<br />Selection<br />4<br />WaysandMeans<br />5<br />Emerging Idea<br />6<br />Itemized Response<br />7<br />Possible Solution<br />8<br />Next Step<br />9<br />

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