Recruitment Write ads Define and articulate skill sets for search team
Interviewing Can assist hiring supervisors and search committees to determine which candidates meet or show potential to develop a particular competency. Question examples
General-Customer ServiceAs a library assistant, how do you ensure that you are providing good service?
Computer/TechnologyDescribe a time you solved a problem using technology.
Information Literacy/ReferenceGive an example of a time you weren’t sure what a patron wanted. How did you handle the situation?
Integrated Library SystemHave you ever had to orient another employee on the library’s circulation system? How did you do it or how would you go about doing it?
Evaluations Document special achievements Set realistic goals Improve performance
How to adapt• Develop an understanding of core competencies.• Review the mission/goals & strategic plan.• Develop a list of potential core competencies.• Identify relationships and cluster related skills together.• Work with director & staff to incorporate at your library.• Review periodically and consider options for improvement.
Resourcesdelicious.com/thelibrarian/core_competencies Ohio Public Library Core Competencies WebJunction - Library Staff Competency Collection technologytrainingwheels.pbworks.com / 23 PLCMC core competencies wiki
Small Group WorkDivide by departmentReview each category of CC handout:1. What competencies you would delete (ormove to Core II)?2. What competencies would you revise?3. What competencies would you add?Reassemble and discuss