Twc Wk 4 Mid Term Project

252 views

Published on

Week 4 slides

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
252
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • During peak hour, there will be an influx of customers. After ordering, beeper will be given to them. When it is is ready for collection, the beeper will ring anytime during the choice of half an hour collection time span. This eliminates waiting at the collection point.
  • Twc Wk 4 Mid Term Project

    1. 1. We are THE GNONG pang thang soh minardi sheng tan ong
    2. 2. Touch & Collect Supermarket
    3. 3. Focus on ONE Pain Queue is too long
    4. 4. Focus Group Expanded from Working Class to ALL Supermarket shoppers
    5. 5. Focus Group Expanded from Working Class to ALL Supermarket shoppers
    6. 6. Focus Group Expanded from Working Class to ALL Supermarket shoppers
    7. 7. Market Research Yes No Do you do grocery shopping? Do you find waiting a pain? Is choosing important to you? Will you allow the staff to choose for you? Will you use this system? 0 25 50 75 100
    8. 8. Existing problems solved No more drive-thru, more efficient Land constraint Customers can run Time constraint errands while waiting Peak Hour Crowd No need to search for items SMS Notification
    9. 9. Land Constraint With drive-thru, a large plot of land is required. Now, no extra land is needed.
    10. 10. Land Constraint With drive-thru, a large plot of land is required. Now, no extra land is needed.
    11. 11. Time Constraint With drive-thru, need to wait for their purchases to be packed if they do not have GPS to order in advance. Now, all customers are able to select their preferred collection time Customers don’t need to search for their items
    12. 12. Peak Hour Crowd With drive-thru, limited plot of land cannot handle crowd. Now, an SMS will be sent to customers to inform them that their purchases are ready for collection This prevents crowding at collection point
    13. 13. Welcome to Touch ‘n’ Go Grocery Shopping! Step 1 : Go to Touch ‘n’ Go machine located near the entrance of supermarket. Adapted from:
    14. 14. Step 2: Select category of groceries and tap to view range of products available. Adapted from:
    15. 15. Step 3: Make your selection of product and quantity. Adapted from:
    16. 16. Step 4 : Add your selection to cart. Adapted from:
    17. 17. 1200 1215 1230 1245 1300 1315 1330 1345 1400 1415 1430 1445 1500 1515 1530 1545 1600 1615 1630 1645 1700 1715 1730 1745 1800 1815 1830 1845 1900 1915 1930 1945 2000 2015 2030 2045 2100 2115 2130 2145 NETS Credit Card Step 5 : Select collection timeslot and payment method. Adapted from:
    18. 18. Collection Information Date of Collection: 08-09-2009 Timeslot Selected: 1730 Handphone No. : 98563457 / 86346494 Thank You for shopping with Touch ‘n’ Go Supermarket. Your order is confirmed. An SMS will be sent to you when your order is ready for collection. Please proceed to the Collection Point located at the Exit upon receiving the SMS to collect your purchase. Have a nice day! Screen will show collection details. Adapted from:
    19. 19. !"#$%&'#()*+,-(.)/) ( You are advised to key in 2 hp no. for notification of collection.) Step 6 : Key in payment information and handphone numbers for notification of collection. Adapted from:
    20. 20. Thank You

    ×