The Travel Agent's Professional Destination Resource - The Carlton Files


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The Carlton Files is a Travel Professional's destination resource designed specifically to help you add value to your service and traveler's

We enhance your traditional itinerary with MUST HAVE city information that will impress your client. Accessed online and delivered from your desktop to your client via a mobile app, PDF or print our agent destination product makes you an instant expert on top-line city information that will impress your client and build loyalty.

Our product is targeted to the upscale/affordable luxury market and perfect for the home based agent as well as luxury travel and virtuoso agent.

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The Travel Agent's Professional Destination Resource - The Carlton Files

  1. 1. The Carlton Files A Cheap Destination Resource To Help You Exceed Your Client’s Expectations Adding Real Value To Your Client Service Delivering Innovation & Building Loyalty
  2. 2. Are you looking to deliver better service (faster) and differentiate yourself from the rest of the pack?
  3. 3. Of course you are. That’s where we come in.
  4. 4. Our destination resource / itinerary add-on makes you look good in a few clicks. The Carlton Files
  5. 5. <ul><li>Here’s how you do it: </li></ul><ul><li>Go online; </li></ul><ul><li>Select a city; </li></ul><ul><li>Click your categories; </li></ul><ul><li>Send it to your client. </li></ul>The Carlton Files
  6. 6. And it only costs $49 dollars a year. Unlimited use and a mobile app deliverable. The Carlton Files
  7. 7. • We make you look like a destination expert; • You deliver unexpectedly better service; • We help you build your brand loyalty; • You become more valued for your expertise & service; • Affordability and fast ROI; • Innovation for the leisure mobile client; • Saving you research time and delivering from your desktop destination expertise in a few clicks. How We Will Help You The Carlton Files
  8. 8. Your client is booking a vacation in Paris. In addition to receiving the usual itinerary from you, he/she receives an email from your desktop: “Paris Destination Guide From Your Name ”. Clicking on the link from his mobile or desktop a customized mobile version with your name comes up with a top-line destination guide on Paris. It’s fast, has intuitive navigation and contains up to 90 categories of MUST HAVE information while on location, including: background, medical emergency resources, reviewed restaurants, bars, fitness, spas, entertainment and much more. Will your client appreciate this? You bet! That’s what you call elevated service! 1) We help you deliver service excellence; The Carlton Files
  9. 9. Building and maintaining client loyalty is a challenge for all agents today. You have to stay ahead of the competition. You need low cost, innovative tools that deliver better service and exceed client expectations and satisfaction. That’s precisely our mission and what we deliver – an affordable tool that meets and exceeds client expectations for service excellence. Our goal is to make you look good to your clients and accounts! 2) Build client loyalty and deliver value The Carlton Files
  10. 10. Although our desktop / web version is pretty amazing in its multi-functionality, perhaps our most popular feature is our top-line database delivered by our cross- platform mobile web app . The Carlton Files mobile web app is designed to deliver quickly across all current smart phone models including iPhone and Android touch screens. Because we provide a non-native app, updates and new destinations added weekly are seamless in use and do not require downloading by the user. 3) Innovation targeted for the mobile client The Carlton Files
  11. 11. Ready to get started? The Carlton Files
  12. 12. Let’s get started right away in providing you with a MUST HAVE resource that will build client loyalty, differentiate you from others and save you time in researching and delivering city information to your client. Affordable? Amazingly affordable . Only $49 a year. That’s less than 95 cents a week! Click here to begin delivering the unexpected to your client: [email_address] Next Steps The Carlton Files