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Businesses appear to be reaping the benefits for encouraging their employees to report wrongdoing, according to Helpline Calls and Incident Reports, a recent survey conducted by the Society of Corporate Compliance and Ethics (SCCE) and the Health Care Compliance Association (HCCA). In fact, the survey conducted in April 2014, reveals that employees are now more likely to come forward and raise concerns both through helplines and directly to management or compliance officers. In addition, fears over a rise in whistleblower claims were not realized with just 6 percent of survey respondents reporting an increase in claims.
"The data here is very good for the compliance profession and business as a whole. It shows that more employees are willing to come forward when they see something wrong at work, and more are willing to trust that they will be listened to objectively," said SCCE and HCCA Chief Executive Officer Roy Snell.
According to the survey, 56 percent of publicly traded companies reported an increase in helpline calls, with 17 percent reporting that call volume had increased a great deal. And while the number of incident reports has increased, anonymous reports appear to have remained static, with 70 percent reporting no increase.
Employees appear more comfortable with in-person reporting of their concerns to management. According to the survey, 58 percent of the compliance professionals surveyed reported they had observed an increase in using all means of Incident reporting, including in-person reports; 14 percent reported that incident reports had increased a great deal.
"The vast majority of employees are willing to give the company a chance to find and fix problems,” said Snell.