As part of the strategy, Kent (like most councils) did an LCLIP. Problems with an LCLIP:Only (necessarily) a past look; retrospectiveAd-hoc collection of information. Not systematicVery little financial informationSWIMS is how Kent addressed these problems. Decision support tool to build the business case with better evidence.
Process is a five-step wizard. Next are some screen shots…
Cost details screen. Notice that there are text boxes with which you can include details about weather events. You can also include information like news clippings or other publicity that affects reputation.
And even more costly were low temperatures.
Kent’s SWIMS partnership includes these users, also bringing in some local businesses and utilities.
Has raised the profile of weather issues and helped business planning. Has also helped bring partners to the table in a way that’s not been happening as much since demise of NI 188. Capture data on how severe weather affects your service: SWIMS is intended as a decision-support tool. By using SWIMS services can record how they are impacted by severe weather and how they are responding to severe weather to build up a clear picture of their vulnerability to these events.o Build a robust evidence base (incl ££ costs): SWIMS captures costs and clean data (not story telling). This allows teams to build up a clear and robust evidence base to inform risk management and develop effective business cases to demonstrate where services or funding may be needed into the future, as events become more common place.o Generate severe weather summary reports: Users can also benefit by getting a lot more information then they put in to SWIMS. Users can produce a report for their whole organisation on how it has been impacted by and responded to severe weather, highlighting areas of good practice and any common barriers to allow teams to learn from each others experiences and co-ordinate efforts to address vulnerability in partnership and make longer-term cost savings.Through using SWIMS in this first year, we have captured a lot of good, clean data for the county helping the public sector to build up its clearest picture yet of how Kent and its public services have been impacted by severe weather. SWIMS has also helped us to identify a number of areas where we can reduce the vulnerability of our services to severe weather.For example,Ø Following the high call volumes experienced during the storms and gales event at the start of January, Kent County Council’s Highways & Transportation Team developed a new procedure to manage the impact of adverse weather on their service.Ø The new procedure involves suspending all emergency call enquiries which were previously received through the councils main call centre. Theses enquiries will now be passed to district managers who will assess all enquiries locally before they are passed to Priority Response Officers at the call centre, to action.Ø An operational impact warning document is also sent to key stakeholders (including local politicians) to keep them informed of how the highways services is preparing for potential situations before any arise – based on the weather that has been forecasted.Ø This new approach has benefitted the service by freeing up call centre advisors to answer more customer enquiries. The workload of Priority Response Officers is also eased, enabling them to maintain communications with stewards and contractors. More efficient time management of the situation also reduces the time roads are closed for due to obstructions.Next three slides show how Kent’s been using the information.
Severe Weather Monitoring Monmouthshire
Monitoring severe weather to
build the business case for
Kent Local Climate Impacts Profile (LCLIP) 2009:
• Collected information from across partners
– 52 extreme weather events, more than 300 associated effects and information
about 75 services captured
• No co-ordinated system
– Risk that opportunities and true impacts are lost
• Particular gap around financial impacts
– Only 5% had financial implications attached
Why develop SWIMS?
SWIMS was developed as a decision support tool for risk
management and planning across Kent partners
BUILDING THE BUSINESS CASE FOR ACTION
Storms & Gales
• Costs totalling £82,228
• 164 properties affected
• 1202 calls received (65% increase in
• 41 responses from Kent Fire & Rescue
• Impacts on service delivery: 19 days, 3 hrs.
• Costs totalling £700,580
• Service providers impacted
for 34 days
• 625 calls received
• 130,100 service users/residents affected
• Waste and recycling affected with service suspension of
five days in one District
106 users from 32 organizations, including:
• District and Borough Councils
• Met Office
• Environment Agency
• Fire and Rescue Service
• Resilience Forum (severe weather sub-group)
• Developing better ways of working together
• Identifying key risks and issues
• Informed business and resilience planning
• Building the business case for action!
• Good to get the issue of climate impacts on the
• Helps with collating media coverage of severe
What is happening in Wales?
• Climate UK are now working with about 20
UK authorities to pilot SWIMS.
• Torfaen and Monmouthshire have been
piloting SWIMS across their authorities
since November 2013.
• Swansea will be piloting SWIMS with
Highways and Property services from April
• Actually getting colleagues to input data
(although to be fair the last 2 months have
• Some features of SWIMS could be made
more intuitive and easy to use.
• No facility for mapping incidents.
• No facility to include photos.
• Continue with the pilot over the next 6-12
• Give feedback to Climate UK on how we
feel SWIMS can be improved.
• Look at the data generated by SWIMS and
decide whether it is an effective tool to
collate this information.
• If so, use the data collected to help build
the business case for resilience.