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TUHH
Technische Universität Hamburg-Harburg




                                                Information culture

                                                - different views on
                                                information literacy

                                                           Thomas Hapke
                                                           University Library,
                                                           Hamburg University of Technology
                                                           (TUHH)




    www.tub.tu-harburg.de                Thomas Hapke, June 2012       Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




                                     The problem of defining
                                     information literacy!




    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg    Until experienced in practice,
                                         concepts are often not easy to
                                                                 define!



                                 Think especially of concepts like
                                 Twitter or Facebook!




    www.tub.tu-harburg.de                   Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg       Put the three spheres of
                                         information literacy in order
                                                       of importance!
                               1) Find / access/ locate

                               2) Evaluate / discern / judge

                               3) Use / communicate / produce




                      ?                  123
                                         132
                                                              231
                                                              213
                                                                                312
                                                                                321

           Idea: Geoff Walton, Mailing list lis-infoliteracy@jiscmail.ac.uk, April 20, 2012, see also his
           LILAC 2012 presentation at http://www.slideshare.net/infolit_group/walton-12685154

    www.tub.tu-harburg.de                  Thomas Hapke, June 2012          Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                         On the future of competences!?


         „In diesen Tagen darf sich niemand auf das
         versteifen, was er ‚kann‘. In der Improvisation liegt
         die Stärke. Alle entscheidenden Schläge werden mit
         der linken Hand geführt werden.“

         „These are the days when no one should rely on his
         ‚competence‘. Strength lies in inspiration. All the
         decisive blows are struck left-handed.“


                                                          Walter Benjamin, Einbahnstraße, 1928.



    www.tub.tu-harburg.de                Thomas Hapke, June 2012       Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                         Critical view on information literacy

                                              Classical view                      Critical view
  Emphasis on                                 competences, standards for          understanding process or system
                                              information use                     of information
  Concept of education, Bildung               transfer of knowledge from the      creating ability for reflection and
                                              knower to the learner               critical awareness
  Concept of knowledge                        independent of knower               result of a social process

  Concept of inf. process                     linear                              not linear, complex

  Emphasis on information                     how to find                         how to produce and share
  literacy
  View of the user                            customer, needy person              patron, co-producer

  View of the library                         storehouse                          room for experiences

  View of the librarian                       teacher                             consultant for learning



    www.tub.tu-harburg.de                    Thomas Hapke, June 2012           Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg   Information literacy is one of many
                                            key competencies and literacies!
                                                                         Intercultural
                                                 Media literacy          competencies
                                                                                               Visual literacy

                                                  Decision-making and responsibility



                                                                                               Academic
                                                                                               literacy

       Writing
       competencies

                                                                            E-literacy
                                                                                                          Soft
                    Computer                                                                              skills
                    literacy

                                         Didactical competencies

    www.tub.tu-harburg.de                      Thomas Hapke, June 2012       Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




                                         critical view

                             new literacy
                                                             transliteracy


                      Information literacy is a … !?
         multimodal literacy                                          second-order literacy

                                     meta competence
                                                                           multi-literacy

    www.tub.tu-harburg.de                   Thomas Hapke, June 2012         Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




         Cultural view on information literacy!

                                     Thinking about the other,
                                     the difference!


                                                   La culture de l'information
                                                        Culture informationnelle
                                                                           (Olivier Le Deuff)


                               In French „culture“ also means education or „Bildung“!

    www.tub.tu-harburg.de                  Thomas Hapke, June 2012    Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg   Information culture implies ...

          • to create and develop oneself

          • diversity (in contrast to Google‘s monoculture)

          • being different and viewing oneself different

          • importance of context and relations, e.g. with a
            disciplinary culture

          • a more phenomenological or ethnological view on
            information behaviour and information literacy

          • a not library-related view on information literacy

    www.tub.tu-harburg.de                 Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg                  Key aspects of
                                         information culture include …



                                         Textuality Authenticity
                                         Knowledge Power
                                         Identity Memory




    www.tub.tu-harburg.de                   Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                             Distinctions

      Object                                                                        Subject
                                            INFORMATION
      Material                                                                            Form
      Stability                                                              Variability

      Presence                                                                    Absence

      Data                                                                 Knowledge

      Representation                                               Interpretation
       Technology                         COMMUNICATION                             Culture


    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




                            „Wir sind doch nicht blöd“

                            (We are not stupid, however)


                 Searching for a book by Clemens Knobloch
                             in library catalogs!

                       From http://log.netbib.de/archives/2010/08/25/wir-sind-doch-nicht-blod/



    www.tub.tu-harburg.de                Thomas Hapke, June 2012      Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                               Information literacy and
                                                     discovery systems
          •   Does the existence and use of discovery systems change
              information literacy?
          • Is the need for information literacy a function of the user
            interface?
          • How do indexing, data structure and links, cataloguing
            rules behind the user interface prevent optimal results
            when searching for information?
          • Which components of information literacy are actually not
            necessary to get the best search result?



          (See also the discussion at http://plan3t.info/2012/04/05/verbessern-
          discovery-systeme-die-informationskompetenz/)

    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




                The searchability of information
          depends on choices made by authors,
          publishers, database providers, users
                                      and others



                                                                   (Adapted from Falciola, 2009)


    www.tub.tu-harburg.de                Thomas Hapke, June 2012         Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                                  The social construction
    Specific user and
    users
                                                        of search results
    • information behaviour                                        Contents or documents in
      e.g. used search terms                                       the system
    • information literacy                                         • indexed content: bibliogr.
    • former searches of                   Results in a              description, abstracts, full text
      specific user and of                 specific                • „enriched“ data
      other users                          search system
                                                                   • controlled vocabulary included
     System‘s „properties“
     • user interface
     • indexing (Boole, best match)                                  Other impacts
     • structure of data                                             • advertising economics of
                                                                       provider
     • transfer of data to search system
                                                                     • ...!?
     • used cataloguing guidelines and its
       institutional or personal interpretation

    www.tub.tu-harburg.de                Thomas Hapke, June 2012         Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                                    Prerequisites to develop
                                                      information literacy!?



                                         •   Curiosity
                                         •   Skill to play and to explore
                                         •   Having the time for it
                                         •   Critical attitude
                                         •   ...?




    www.tub.tu-harburg.de                     Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                                           What is the core of
                                                         information literacy?




              What is the real, the characteristic,
              the „Eigentliche“ of information literacy?




    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                             Proposals for the core of
                                         information literacy/culture
       • Don‘t trust only one information source.
       • Be prepared for constant change.
       • Know your skills and limits!
       • When searching: „Bullshit in, bullshit out“.
       • Tolerate ambiguity and differences.
       • Don‘t give up too early.
       • Be aware that every fact is the result of an
         act, that information has been created by
         somebody with a certain purpose.

    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg




                         An example for information literacy
                               content written for a special
                                      „disciplinary culture“
                                           Hapke, T.:

                                           Appendix I. The world of biotechnology
                                           information: seven points for reflecting on your
                                           information behavior.

                                           In: Buchholz, K., Kasche, V., Bornscheuer, U.T.:
                                           Biocatalysts and Enzyme Technology. 2. ed.
                                           Wiley-VCH, October 2012.

                                           Preprint available at: http://www.chemie.uni-
                                           greifswald.de/~biotech/assets/downloads/Info
                                           rmation_BuchholzKascheBornscheuer.pdf



    www.tub.tu-harburg.de                Thomas Hapke, June 2012    Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                         Information literacy/culture
                                                        and creativity




              How can information systems increase
              individual creativity?




    www.tub.tu-harburg.de                 Thomas Hapke, June 2012   Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                                                   Further reading

    Hapke, T.: Informationskompetenz in einer neuen Informationskultur. In:
    Handbuch Informationskompetenz, pp. 36-48. Ed. W. Sühl-Strohmenger. Berlin:
    de Gruyter Saur, 2012. http://www.degruyter.com/view/product/129277

    Falciola, L, Searching biotechnology information: A case study. World patent
    information 2009, 31, 1, 36-47

    Le Deuff, O.: Culture de l’Information. Espace d’Olivier Le Deuff.
    http://www.culturedel.info/

    Lloyd, A.: Information literacy landscapes : information literacy in education,
    workplace and everyday contexts. Oxford: Chandos, 2010.

    Tredinnick, L.: Digital information contexts : theoretical approaches to
    understanding digital information. Oxford: Chandos Publ., 2006.

    Tredinnick, L.: Digital information culture : the individual and society in the digital
    age. Oxford: Chandos Publ., 2008.

    www.tub.tu-harburg.de                Thomas Hapke, June 2012      Information culture – Culture de l‘information
TUHH
Technische Universität Hamburg-Harburg
                                                                               Thanks!
   Thomas Hapke
   Web: http://www.tub.tu-harburg.de/192.html
   Facebook: http://www.facebook.com/thhapke
   Blog: http://blog.hapke.de
   Netvibes: http://www.netvibes.com/thapke
   Links: http://del.icio.us/thapke
   Slidespace: http://www.slideshare.net/thapke
   Tweets: http://twitter.com/thapke




                                                                                                   me!


    www.tub.tu-harburg.de                Thomas Hapke, June 2012   Information culture – Culture de l‘information

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Information culture - different views on information literacy

  • 1. TUHH Technische Universität Hamburg-Harburg Information culture - different views on information literacy Thomas Hapke University Library, Hamburg University of Technology (TUHH) www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 2. TUHH Technische Universität Hamburg-Harburg The problem of defining information literacy! www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 3. TUHH Technische Universität Hamburg-Harburg Until experienced in practice, concepts are often not easy to define! Think especially of concepts like Twitter or Facebook! www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 4. TUHH Technische Universität Hamburg-Harburg Put the three spheres of information literacy in order of importance! 1) Find / access/ locate 2) Evaluate / discern / judge 3) Use / communicate / produce ? 123 132 231 213 312 321 Idea: Geoff Walton, Mailing list lis-infoliteracy@jiscmail.ac.uk, April 20, 2012, see also his LILAC 2012 presentation at http://www.slideshare.net/infolit_group/walton-12685154 www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 5. TUHH Technische Universität Hamburg-Harburg On the future of competences!? „In diesen Tagen darf sich niemand auf das versteifen, was er ‚kann‘. In der Improvisation liegt die Stärke. Alle entscheidenden Schläge werden mit der linken Hand geführt werden.“ „These are the days when no one should rely on his ‚competence‘. Strength lies in inspiration. All the decisive blows are struck left-handed.“ Walter Benjamin, Einbahnstraße, 1928. www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 6. TUHH Technische Universität Hamburg-Harburg Critical view on information literacy Classical view Critical view Emphasis on competences, standards for understanding process or system information use of information Concept of education, Bildung transfer of knowledge from the creating ability for reflection and knower to the learner critical awareness Concept of knowledge independent of knower result of a social process Concept of inf. process linear not linear, complex Emphasis on information how to find how to produce and share literacy View of the user customer, needy person patron, co-producer View of the library storehouse room for experiences View of the librarian teacher consultant for learning www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 7. TUHH Technische Universität Hamburg-Harburg Information literacy is one of many key competencies and literacies! Intercultural Media literacy competencies Visual literacy Decision-making and responsibility Academic literacy Writing competencies E-literacy Soft Computer skills literacy Didactical competencies www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 8. TUHH Technische Universität Hamburg-Harburg critical view new literacy transliteracy Information literacy is a … !? multimodal literacy second-order literacy meta competence multi-literacy www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 9. TUHH Technische Universität Hamburg-Harburg Cultural view on information literacy! Thinking about the other, the difference! La culture de l'information Culture informationnelle (Olivier Le Deuff) In French „culture“ also means education or „Bildung“! www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 10. TUHH Technische Universität Hamburg-Harburg Information culture implies ... • to create and develop oneself • diversity (in contrast to Google‘s monoculture) • being different and viewing oneself different • importance of context and relations, e.g. with a disciplinary culture • a more phenomenological or ethnological view on information behaviour and information literacy • a not library-related view on information literacy www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 11. TUHH Technische Universität Hamburg-Harburg Key aspects of information culture include … Textuality Authenticity Knowledge Power Identity Memory www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 12. TUHH Technische Universität Hamburg-Harburg Distinctions Object Subject INFORMATION Material Form Stability Variability Presence Absence Data Knowledge Representation Interpretation Technology COMMUNICATION Culture www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 13. TUHH Technische Universität Hamburg-Harburg „Wir sind doch nicht blöd“ (We are not stupid, however) Searching for a book by Clemens Knobloch in library catalogs! From http://log.netbib.de/archives/2010/08/25/wir-sind-doch-nicht-blod/ www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 14. TUHH Technische Universität Hamburg-Harburg Information literacy and discovery systems • Does the existence and use of discovery systems change information literacy? • Is the need for information literacy a function of the user interface? • How do indexing, data structure and links, cataloguing rules behind the user interface prevent optimal results when searching for information? • Which components of information literacy are actually not necessary to get the best search result? (See also the discussion at http://plan3t.info/2012/04/05/verbessern- discovery-systeme-die-informationskompetenz/) www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 15. TUHH Technische Universität Hamburg-Harburg The searchability of information depends on choices made by authors, publishers, database providers, users and others (Adapted from Falciola, 2009) www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 16. TUHH Technische Universität Hamburg-Harburg The social construction Specific user and users of search results • information behaviour Contents or documents in e.g. used search terms the system • information literacy • indexed content: bibliogr. • former searches of Results in a description, abstracts, full text specific user and of specific • „enriched“ data other users search system • controlled vocabulary included System‘s „properties“ • user interface • indexing (Boole, best match) Other impacts • structure of data • advertising economics of provider • transfer of data to search system • ...!? • used cataloguing guidelines and its institutional or personal interpretation www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 17. TUHH Technische Universität Hamburg-Harburg Prerequisites to develop information literacy!? • Curiosity • Skill to play and to explore • Having the time for it • Critical attitude • ...? www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 18. TUHH Technische Universität Hamburg-Harburg What is the core of information literacy? What is the real, the characteristic, the „Eigentliche“ of information literacy? www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 19. TUHH Technische Universität Hamburg-Harburg Proposals for the core of information literacy/culture • Don‘t trust only one information source. • Be prepared for constant change. • Know your skills and limits! • When searching: „Bullshit in, bullshit out“. • Tolerate ambiguity and differences. • Don‘t give up too early. • Be aware that every fact is the result of an act, that information has been created by somebody with a certain purpose. www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 20. TUHH Technische Universität Hamburg-Harburg An example for information literacy content written for a special „disciplinary culture“ Hapke, T.: Appendix I. The world of biotechnology information: seven points for reflecting on your information behavior. In: Buchholz, K., Kasche, V., Bornscheuer, U.T.: Biocatalysts and Enzyme Technology. 2. ed. Wiley-VCH, October 2012. Preprint available at: http://www.chemie.uni- greifswald.de/~biotech/assets/downloads/Info rmation_BuchholzKascheBornscheuer.pdf www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 21. TUHH Technische Universität Hamburg-Harburg Information literacy/culture and creativity How can information systems increase individual creativity? www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 22. TUHH Technische Universität Hamburg-Harburg Further reading Hapke, T.: Informationskompetenz in einer neuen Informationskultur. In: Handbuch Informationskompetenz, pp. 36-48. Ed. W. Sühl-Strohmenger. Berlin: de Gruyter Saur, 2012. http://www.degruyter.com/view/product/129277 Falciola, L, Searching biotechnology information: A case study. World patent information 2009, 31, 1, 36-47 Le Deuff, O.: Culture de l’Information. Espace d’Olivier Le Deuff. http://www.culturedel.info/ Lloyd, A.: Information literacy landscapes : information literacy in education, workplace and everyday contexts. Oxford: Chandos, 2010. Tredinnick, L.: Digital information contexts : theoretical approaches to understanding digital information. Oxford: Chandos Publ., 2006. Tredinnick, L.: Digital information culture : the individual and society in the digital age. Oxford: Chandos Publ., 2008. www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information
  • 23. TUHH Technische Universität Hamburg-Harburg Thanks! Thomas Hapke Web: http://www.tub.tu-harburg.de/192.html Facebook: http://www.facebook.com/thhapke Blog: http://blog.hapke.de Netvibes: http://www.netvibes.com/thapke Links: http://del.icio.us/thapke Slidespace: http://www.slideshare.net/thapke Tweets: http://twitter.com/thapke me! www.tub.tu-harburg.de Thomas Hapke, June 2012 Information culture – Culture de l‘information