Service Sector Reforms Vikram B. Thadeshvar  Pune [email_address]
Indian BPO Industry <ul><li>Educated and talented  </li></ul><ul><li>Pioneer in software development </li></ul><ul><li>Mat...
Hotels <ul><li>India currently has supply of 110,000 rooms and there is a shortage of 150,000 rooms  </li></ul><ul><li>Exc...
Other Service Sectors <ul><li>IT sector </li></ul><ul><li>Communication (telecom) </li></ul><ul><li>Community service </li...
Aviation <ul><li>1912  Indian State Air Services & Imperial Airways.  </li></ul><ul><li>1932 Tata Airline </li></ul><ul><l...
Entertainment <ul><li>Over 300 national, regional and local channels  </li></ul><ul><li>Rapid development of state-of-the-...
PROCEDURE COST (US$) THAILAND THAILAND INDIA Heart Surgery Bone Marrow Transplant Liver Transplant Knee Replacement Cosmet...
Conclusion <ul><li>Growing at an annual growth rate of about 28% during the last 5 years  </li></ul><ul><li>Services expor...
Thank You [email_address]
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Service Sector Reforms In India

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Service Sector Reforms In India

  1. 1. Service Sector Reforms Vikram B. Thadeshvar Pune [email_address]
  2. 2. Indian BPO Industry <ul><li>Educated and talented </li></ul><ul><li>Pioneer in software development </li></ul><ul><li>Mature industrial set up </li></ul><ul><li>Technical facilities </li></ul><ul><li>English </li></ul><ul><li>Competitive costs </li></ul><ul><li>GE Capital, Convergys, Wipro Spectramind, WNS, Dell, Daksh e-services, ICICI OneSource, MphasiS, Etc. </li></ul>[email_address]
  3. 3. Hotels <ul><li>India currently has supply of 110,000 rooms and there is a shortage of 150,000 rooms </li></ul><ul><li>Exciting opportunities for hotel industry as it relies on airlines to transport 80% of international arrivals </li></ul><ul><li>Estimates demand is going to exceed supply by at least 100% </li></ul><ul><li>Have enjoyed 200% higher rate </li></ul><ul><li>Rates will fall 10% to 15% </li></ul><ul><li>adding about 60,000 quality rooms </li></ul>[email_address]
  4. 4. Other Service Sectors <ul><li>IT sector </li></ul><ul><li>Communication (telecom) </li></ul><ul><li>Community service </li></ul><ul><li>Personal & Business services </li></ul><ul><li>Banking </li></ul>[email_address]
  5. 5. Aviation <ul><li>1912 Indian State Air Services & Imperial Airways. </li></ul><ul><li>1932 Tata Airline </li></ul><ul><li>1948 Air India </li></ul><ul><li>1990 Open-sky policy </li></ul><ul><li>1994 Private operators were allowed </li></ul><ul><li>Private airlines account for around 75% share of the domestic aviation market. </li></ul><ul><li>1995, several private airlines had ventured into the aviation business </li></ul><ul><li>Low cost carriers </li></ul><ul><li>Privatization of Airports </li></ul><ul><li>Two Greenfield airports are coming up at Bangalore and Hyderabad </li></ul>[email_address]
  6. 6. Entertainment <ul><li>Over 300 national, regional and local channels </li></ul><ul><li>Rapid development of state-of-the-art studios and post production facilities </li></ul><ul><li>High-end digital technology </li></ul><ul><li>Estimated 6 million people earn their livelihood </li></ul><ul><li>Third largest television market in the world behind only china and the USA </li></ul><ul><li>World's biggest movie industry in terms of the number of movies produced </li></ul><ul><li>Getting good offers from Hollywood </li></ul><ul><li>Regular part of entertainment bouquet </li></ul><ul><li>Rises on the global stage </li></ul>[email_address]
  7. 7. PROCEDURE COST (US$) THAILAND THAILAND INDIA Heart Surgery Bone Marrow Transplant Liver Transplant Knee Replacement Cosmetic Surgery 7,500 ------- ------- 8,000 3,500 6,000 26,000 69,000 6,000 2,000 US US 40,000 2,50,000 3,00,000 20,000 20,000 UK 23,000 1,50,000 2,00,000 12,000 10,000 Cost Advantage Health Care [email_address]
  8. 8. Conclusion <ul><li>Growing at an annual growth rate of about 28% during the last 5 years </li></ul><ul><li>Services exports was US$ 8.9 billion in 1997 </li></ul><ul><li>Grown up from US $ 19.1 billion in 2002 to US $ 73 billion in 2006 </li></ul><ul><li>55% of India’s GDP </li></ul><ul><li>Current Share in worldwide service exports 2.3 % to 6 % by 2012 </li></ul><ul><li>Health Care, Tourism, Education, Engineering, Communications, Transportation, Information Technology, Banking, Finance, Management and many others </li></ul>[email_address]
  9. 9. Thank You [email_address]

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