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Creating Chandler’s
IT Strategic Plan
DR. TYRONE GRANDISON
• Twenty-six years in Information Technology
• CIO, CDO, CEO, COO, CTO for a decade.
• Fortune 100, Startup, Federal Government,
Nonprofit
• Software Engineer, Data Scientist, Change Agent,
Technologist, Entrepreneur, Inventor, Smart City
Pioneer.
Quick Introduction
*More at www.tyronegrandison.org
Components of a Strategic Plan
1. Vision – Developing a clear understanding of our
preferred future
2. Mission – Developing a sound statement about why we
exist
3. Core Values and Beliefs – Describe behaviors and
ideals that are important to your organization
4. Strategic Issues – The issues that create a gap between
the ideal and reality
5. Operational Plans – How are we going to achieve your
vision?
1. People
• IT Staff, City Departments,
Chandler Residents, Chandler
Businesses, Vendors, External
Partners.
2. Products
• Administration, Applications,
Infrastructure.
3. Processes
• Problem resolution,
procurement, service delivery,
collaboration.
1. Culture
• Positive values and norms co-
created by IT staff and aligned
with partners, vendors, and
leadership.
2. Customer
• Focus on delivering delightful
and excellent service that
makes our users’ lives better.
3. Change
• Always be improving, learning,
and evolving.
Critical Success Factors
Getting to the IT Strategic Plan
•Where is IT in its development RIGHT
now?
•Assess the Internal and External
Environments
S St r e n g t h s
W We a k n e s s e s
Internal Environment
O Op p o r t u n i t ie s
T T h r e a t s
External Environment
Step 1 – In the here and
now… List all strengths that
exist now. Then in turn, list all
weaknesses that exist now.
Step 2 – What might be… List
all opportunities that exist in
the future. Then in turn, list all
threats that exist in the future.
Step 3 – Plan of action…
Review our SWOT matrix with
a view to creating an action
plan to address each area.
Step 4 – Develop Operational
Plans, Monitor Actions,
Evaluate Progress, and Revise
the Plan!
SWOT Analysis
• Examine Vision.
• Work with IT staff to
define core beliefs and
values.
• Identify & refine IT’s
mission.
“ If you don’t know
where you’re going,
any path will get you
there.”
Co-Creation
Mission
Our purpose
Vision
The impact we
intend to make
•Identify critical strategic
issues.
• Our barriers and risks
•Develop goals and
detailed action plans for
each strategic issue.
• How can you maximize the forces in favor
and minimize forces against?
Planning & Risk Management
• Monitor Action Plans we have
developed in response to the critical
issues.
• Evaluate progress of
achieving the outcomes.
• Revise the plan as necessary.
Monitor, Evaluate, Revise
THANK YOU
http://www.tyronegrandison.org

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Creating Chandler's IT Strategic Plan

  • 1. Creating Chandler’s IT Strategic Plan DR. TYRONE GRANDISON
  • 2. • Twenty-six years in Information Technology • CIO, CDO, CEO, COO, CTO for a decade. • Fortune 100, Startup, Federal Government, Nonprofit • Software Engineer, Data Scientist, Change Agent, Technologist, Entrepreneur, Inventor, Smart City Pioneer. Quick Introduction *More at www.tyronegrandison.org
  • 3. Components of a Strategic Plan 1. Vision – Developing a clear understanding of our preferred future 2. Mission – Developing a sound statement about why we exist 3. Core Values and Beliefs – Describe behaviors and ideals that are important to your organization 4. Strategic Issues – The issues that create a gap between the ideal and reality 5. Operational Plans – How are we going to achieve your vision?
  • 4. 1. People • IT Staff, City Departments, Chandler Residents, Chandler Businesses, Vendors, External Partners. 2. Products • Administration, Applications, Infrastructure. 3. Processes • Problem resolution, procurement, service delivery, collaboration. 1. Culture • Positive values and norms co- created by IT staff and aligned with partners, vendors, and leadership. 2. Customer • Focus on delivering delightful and excellent service that makes our users’ lives better. 3. Change • Always be improving, learning, and evolving. Critical Success Factors
  • 5. Getting to the IT Strategic Plan •Where is IT in its development RIGHT now? •Assess the Internal and External Environments S St r e n g t h s W We a k n e s s e s Internal Environment O Op p o r t u n i t ie s T T h r e a t s External Environment
  • 6.
  • 7. Step 1 – In the here and now… List all strengths that exist now. Then in turn, list all weaknesses that exist now. Step 2 – What might be… List all opportunities that exist in the future. Then in turn, list all threats that exist in the future. Step 3 – Plan of action… Review our SWOT matrix with a view to creating an action plan to address each area. Step 4 – Develop Operational Plans, Monitor Actions, Evaluate Progress, and Revise the Plan! SWOT Analysis
  • 8. • Examine Vision. • Work with IT staff to define core beliefs and values. • Identify & refine IT’s mission. “ If you don’t know where you’re going, any path will get you there.” Co-Creation Mission Our purpose Vision The impact we intend to make
  • 9. •Identify critical strategic issues. • Our barriers and risks •Develop goals and detailed action plans for each strategic issue. • How can you maximize the forces in favor and minimize forces against? Planning & Risk Management
  • 10. • Monitor Action Plans we have developed in response to the critical issues. • Evaluate progress of achieving the outcomes. • Revise the plan as necessary. Monitor, Evaluate, Revise

Editor's Notes

  1. Successful Grant Writing
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