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Blueprint for an iBPMS competence center; leverage the transformational power of intelligent Business Process Management Suites and accelerate intelligent business operations.
Organizations in the public and private sector face a shift to a new digital enterprise operating model. They choose to implement an intelligent Business Process Management Suite (iBPMS) to innovate and transform their business process. Implementing an iBPMS is a tough challenge, especially in knowledge intensive and highly regulated sectors. However, it also brings the best and most sustainable benefits. Establishing an iBPMS competence center is a means to ease and facilitate the transition path and to absorb the change that a new way of working and new technology brings. The iBPMS competence center supports the implementation and use of software applications and solutions that are built on the products of an intelligent Business Process Management Suite.
Thei Geurts and Theo Tan are both seasoned experts in the business, knowledge management and innovation domain. In this book they offer a blueprint and roll out model for establishing an iBPMS competence center. They present strategic, tactical and operational viewpoints and provide practical insights based on lessons learned.