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Interoperability, a cost effective way to deal with heterogeneity

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A presentation about content integration based on an enterprise interoperability layer. This is a mediation layer between: the user and his content processes, within the settings of a dynamic organizational and market environment and the factual heterogeneity in systems, structure, syntax and semantics in the content environment.
The presentation was created in 2004 for a company called Be Value..

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Interoperability, a cost effective way to deal with heterogeneity

  1. 1. Process oriented Multifaceted Interoperability a cost effective way to deal with heterogeneity in Enterprise Content Management Thei Geurts, Nov. 4, 2004
  2. 2. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 2 Table of content • The content challenges • The content landscape • Integration solutions • The enterprise content interoperability layer • Process Architecture • Cost benefits • Approach
  3. 3. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 3 The content challenges • Dynamic and flexible business environments. • New market contingencies. • Higher demands from legal and risk perspective. • Increasingly complex information environments characterized by large distributed, diverse, and dynamic information sources. • Accessing and publishing a broad variety of data and data sources. • Information overload. • Dealing with non-traditional (esp. visual) data that cannot be easily handled with well known traditional techniques.
  4. 4. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 4 The content landscape: user In the center of the content landscape stands the user. The user has specific: • Knowledge & Capabilities • Roles & Responsibilities • Patterns • Tasks The user has also a lifecycle with different phases. Content Content Content Content Content Content Content
  5. 5. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 5 The content landscape: processes The user is involved in various processes in which content is processed. These processes span a lifecycle from conception to deletion: • conceive and plan • create • edit • store • distribute • publish • access • discover • use • delete Feedback loops exist between these steps. Content Content Content Content Content Content Content
  6. 6. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 6 The content landscape: user environment The user operates in a dynamic environment. He has to deal with: • changing business requirements • change in organizational forms and liaisons • variety of intra- and cross- disciplinary forms of collaboration • changing regulations and policies • changing liabilities. • new market contingencies Content Content Content Content Content Content Content dynamic environment virtual network adhocracy regulations agilemarket user environment
  7. 7. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 7 The content landscape: content requirements The changing business and market environment leads to context dependent content requirements. These requirements can differ in time and per content collection. Change in content requirements effects also the way content is produced and managed. dynamic environment virtual network adhocracy regulations agilemarket Content requirements Completeness Physical accessibility Content accessibility Reliability Timeliness Relevance Usability Content silo’s Integrated content Harmonized administrative meta data Harmonized semantic meta data Structured text production and text assembling
  8. 8. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 8 The content landscape: heterogeneity structural syntactic semantic system The user has not only to deal with a dynamic business and market environment that lead to change in content requirements and content management. He has also to cope with various types of heterogeneity in the content environment: • system heterogeneity • structural heterogeneity • syntactic heterogeneity • semantic heterogeneity dynamic environment virtual network adhocracy regulations agilemarket heterogeneity content environment
  9. 9. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 9 The content landscape: heterogeneity structural syntactic semantic system incompatibilities betweenhardware, operatingsystems differencesin encodingsand representation sources using different data models, data structures and schemas inconsistencies in terminology and meanings heterogeneity dynamic environment virtual network adhocracy regulations agilemarket Characteristics of crucial types of heterogeneity in the content environment.
  10. 10. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 10 The content landscape: lifecycles structural syntactic semantic system environment heterogeneity An additional complication for the user who processes content in a dynamic content and business/ market environment is the fact that both environments have to cope with: • versions • lifecycles Changes in systems, applications, formats. structures, meanings and external constraints and liabilities enhance the need for an integrated scalable solution. Lifecycles Versions
  11. 11. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 11 Integration solutions But present integration solutions are mainly system oriented and based on connectivity. They don’t solve the various types of heterogeneity. • Portals • Aggregate access to content • Federated search • Aggregates access to content • Data warehouses • Aggregate storage of content • Document management systems • Aggregate storage of types of content • Restrict connectivity to other systems to interfacing • Etcetera (EAI, EII, ETL) • Aggregate access to content Therefore another approach to content integration is required that is more context aware.
  12. 12. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 12 Content integration: context and process driven Enterprise Content Management Contextual Content Management Integrated Case Management Added value Enterprise Content Management Contextual Content Management Enterprise Content Management Content management Business processes
  13. 13. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 13 Content integration based on interoperability • Provides a balanced mix of interoperability facilities • System interoperability, structural interoperability, syntactic interoperability, semantic interoperability • Is based on business requirements • The degree of interoperability and involved investments depends on domain specific assessments of risks and benefits • Enables business agility • Business agility requires a comprehensive understanding of not only data syntax, but also data's meaning and its relationships to other data and information • Provides functionality based on user requirements and capabilities • No common denominator compromises that lead tot ample or ill used solutions • Supports the content related processes that are executed by a user • Content related processes are more long-lasting and stable than individual products, services or systems • Can handle lifecycles and versions of content and content facilities
  14. 14. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 14 The enterprise content interoperability layer The enterprise interoperability layer is a mediation layer between: • the user and his content processes, within the settings of a dynamic organizational and market environment and • the factual heterogeneity in systems, structure, syntax and semantics of content and content facilities in the content environment. structural syntacticsemantic system environment heterogeneity Lifecycles Versions enterprise content interoperability layer
  15. 15. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 15 The content interoperability layer • Is based on a content specific service oriented architecture • Contains generic and dedicated components and standards • Is process oriented • Accepts heterogeneity as a ‘fact of life’ • Is able to deal with change in the user environment and in the content environment • Is based on market standards and can evolve with the rise of new standards • Can be implemented step by step
  16. 16. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 16 Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Process Architecture: basic model
  17. 17. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 17 Some examples of components structural syntactic semantic system environment Web services Protocols Vocabularies. Ontologies, Context models, Rulebases enterprise content interoperability layer Encoding (XML, RDF, OWL) Identification and naming schemes Access protocols Transformers Query languages Content models, schema mappings, schema integration
  18. 18. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 18 Process Architecture: interoperability components Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Structure System Semantics Syntax Other
  19. 19. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 19 Process Architecture: another view Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Conception Process planning and control Creation Production Support Storage Author/sourceinfo. Client Structure System Semantics Syntax Aspect A Aspect B Aspect C Aspect D Aspect E
  20. 20. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 20 Cost benefits • Reuse of invested capital in systems and content • Controlled elimination of outdated environments • Evolutionary growth based on business cases • No big bang scenarios with related risks • No new legacy creation by avoiding the ‘one solutions fits all’ utopia • Standardization in components, interfaces and content identifiers
  21. 21. Interoperability, a cost effective way to deal with heterogeneity ©2004 Be Value BV • pag 21 Staircase approach • Context analysis forms the start of a project • Context analysis leads to content requirements • Content requirements lead to requirements for the content production and management chain • This leads to requirements for the degree an nature of interoperability. Aspect A Context Content Content chain Inter- operabiity layer

A presentation about content integration based on an enterprise interoperability layer. This is a mediation layer between: the user and his content processes, within the settings of a dynamic organizational and market environment and the factual heterogeneity in systems, structure, syntax and semantics in the content environment. The presentation was created in 2004 for a company called Be Value..

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