Actionable governance capability

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The problem:
- Governance capability of organizations to reliably achieve objectives is increasingly put to the test.
- Strategy / Policy process and Execution processes are not or poorly interconnected.
- Performance monitoring and reporting focusses (often) strictly on figures, while neglecting the actions aspect, which adds to the gap.

The answer:
- Connect Ambition, Approach, Action and Achievement
- Use a standard : The Business Motivation Model.
- Make the integrated process actionable and governable.
- Design and implement for multi-reality (variances in stakeholders, roles, systems, levels, …).
- Use a power platform.
- Make Change your friend.

Make the integrated process actionable and governable.

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Actionable governance capability

  1. 1. Thei Geurts Actionable Governance Capability Condensed version
  2. 2. The problem •Governance capability of organizations to reliably achieve objectives is increasingly put to the test. •Strategy / Policy process and Execution processes are not or poorly interconnected. •This gap effects: •Responsiveness •Coherence and Consistency •Insight, Overview and Oversight •Risk and compliance management •Reputation •Performance monitoring and reporting focusses (often) strictly on figures, while neglecting the actions aspect, which adds to the gap.
  3. 3. The answer •Connect Ambition, Approach, Action and Achievement. •Use a standard : The Business Motivation Model. •Make the integrated process actionable and governable. •Design and implement for multi-reality (variances in stakeholders, roles, systems, levels, …). •Use a power platform. •Make Change your friend.
  4. 4. Connect Ambition, Approach, Action and Achievement 1 Business Ambition Define your future •Vision •Goals •Objectives •Indicators Revise at any time Business Approach Define your plan •Mission •Strategy •Tactic Revise at any time 2 Business Action Execute your plan & Realize objectives •Actions •Exceptions •Divergences Adapt at any time Actionable Governance Capability 3 Business Achievement Assess your results •Actions •Indicators •Impact •Risk Improve at any time Motivation Operation Outcome
  5. 5. Use a Standard : Business Motivation Model (extended with Outcome) Mission Vision Means Strategy Tactic Business Policy Business Rule External Influencer Goal Objective Internal Influencer Course of Action Desired Result Directive End Assessment Influencer Performance Output Measure Match Achieved Result Outcome (Potential) Impact Alternative KPI KPI KPI : Target Indicator KPI : Result Indicator
  6. 6. Make the integrated process actionable and governable
  7. 7. Example application
  8. 8. Enterprise performance view
  9. 9. Enterprise view Role view Reference guide Documentation Simulation Lab Calculated trend Leading indicators with status color Outcome view Drill down to details Performance visualization Enterprise level assessments Planning and reporting schedule Enterprise level messages / news Enterprise performance view
  10. 10. Enterprise performance view – profile detail
  11. 11. Enterprise performance view – profile detail Own profile and ‘ready to use’ profiles
  12. 12. Enterprise motivation view
  13. 13. Enterprise motivation view Enterprise view Role view Reference guide Documentation Simulation Lab Outcome view Calculated trend Enterprise level assessments Enterprise level messages / news Drill down to details Business model visualization Planning and reporting schedule
  14. 14. Business Line view
  15. 15. Business Line view Unit level assessments KPI status alert Proposed action Performance visualization Metric owner Dynamic task list Trends & insights assessment Impact assessment e.g. Risk assessment Found issues Analyst role for interpretation / recommendation Unit Outcome view Unit Motivation view Various sub views Role based view Calculated trend
  16. 16. Business Line view – edit box detail
  17. 17. Business Line view – edit box detail Edit & other options
  18. 18. Business Line view - drill down
  19. 19. Business Line view - drill down KPI status alert Dynamic task list Drill down origin Selected profile / view Calculated trend Related but not part of the indicator Parts of the higher level indicator Metric owner Visualizations
  20. 20. Profile setting – configuring views
  21. 21. Profile setting – configuring views Result list of selected aspects Categories Select category elements
  22. 22. Other publications See also: Slideshare: http://www.slideshare.net/search/slideshow?searchfrom=header&q=Thei+Geurts LinkedIn: nl.linkedin.com/in/theigeurts/ Blog: http://theiland.posthaven.com/ Books: http://www.lulu.com/spotlight/thei_geurts

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