2009 Mema Volunteer Management Partnerships


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Prince George's Volunteer Center

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2009 Mema Volunteer Management Partnerships

  1. 1. Teresa Gardner-Williams, Mary Foley, Amy Ward, & Vernon Herron 2009 Maryland Emergency Management Association Conference May 27, 2009 Volunteer Management Partnerships: What We Can Do For You
  2. 2. Who we are <ul><li>Local volunteer centers </li></ul><ul><ul><li>Serving every county in Maryland </li></ul></ul><ul><ul><li>Private non-profit, internal to government, United Way </li></ul></ul><ul><ul><li>Volunteer centers work in partnership and collaboration with each other – locally, regionally, nationally </li></ul></ul><ul><ul><li>Mobilize local resources to meet community needs </li></ul></ul><ul><ul><li>Low cost, high value services </li></ul></ul>
  3. 4. What we do <ul><li>Training of managers of volunteers </li></ul><ul><li>National Days of Service projects </li></ul><ul><ul><li>Make A Difference Day, Youth Service Day, MLK Day of Service </li></ul></ul><ul><li>Specific local services and projects </li></ul><ul><ul><li>The BIG Sweep, Volunteer EXPO!, Summer of Service, Student Service-Learning, Business Volunteer Council </li></ul></ul><ul><li>Recognition – local, state and national </li></ul><ul><li>Recruitment and referral </li></ul><ul><ul><li>Registered community agencies </li></ul></ul><ul><ul><li>Registered community volunteers </li></ul></ul><ul><ul><ul><li>www.1800volunteer.org </li></ul></ul></ul><ul><ul><ul><li>www.HelpInDisaster.org </li></ul></ul></ul>
  4. 5. Our partners <ul><li>Governments </li></ul><ul><ul><li>Maryland Governor’s Office of Community Initiatives </li></ul></ul><ul><ul><li>County Government </li></ul></ul><ul><ul><li>Municipal Government </li></ul></ul><ul><ul><li>Regional collaborations </li></ul></ul><ul><li>Local nonprofit agencies, including VOADs </li></ul><ul><li>Local schools & colleges </li></ul><ul><li>Local businesses </li></ul><ul><li>Individuals </li></ul>
  5. 6. Our Volunteers <ul><li>Volunteer: willingly provides services without receiving financial compensation. </li></ul><ul><li>Affiliated Volunteer: affiliated with government agency or local organization and who has been trained for a specific role or function. Examples include VIPS, CERT, Red Cross, ARES. </li></ul><ul><li>Spontaneous Volunteer: comes forward, at times without being requested, following a disaster to assist a governmental agency or local organization with disaster related activities during the response or recovery phase. Also called convergent or unaffiliated volunteers. </li></ul>
  6. 7. How Local Volunteer Centers Support Emergency Preparedness, Response & Recovery <ul><li>Volunteer & Donations Management </li></ul><ul><ul><li>Maryland ESF 15, NCR RESF 16, Annex of National Response Framework </li></ul></ul><ul><ul><li>UASI (NCR, Baltimore Area Work Group) </li></ul></ul><ul><li>Support Citizen Corps Programs, VOAD & local organizations </li></ul><ul><ul><li>Pre-affiliate volunteers </li></ul></ul><ul><ul><li>Recruit volunteers for exercises, drills and trainings </li></ul></ul><ul><ul><li>Provide training for managers of volunteers </li></ul></ul><ul><li>Resource available to the local Emergency Manager </li></ul><ul><ul><li>Communication with local residents </li></ul></ul><ul><ul><li>Included in local plan </li></ul></ul><ul><li>Operation of Volunteer Mobilization Center/Volunteer Reception Center, if requested by Emergency Manager </li></ul>
  7. 8. Volunteer Reception Center (VRC) Volunteer Mobilization Center (VMC) <ul><li>A model for managing spontaneous volunteers </li></ul><ul><li>Introduced by Volunteer Florida </li></ul><ul><li>Serves as a point of mobilization, registration and referral for spontaneous, unaffiliated volunteers who emerge in response to a disaster or incident </li></ul><ul><li>Make the best possible use of unaffiliated volunteers </li></ul><ul><li>Volunteer Mobilization Centers operate only at the request of the Emergency Manager . </li></ul><ul><li>Serve as a buffer between first responders and well-intentioned, unaffiliated volunteers. </li></ul><ul><li>Ensure that urgent community needs are addressed in a timely manner. </li></ul><ul><li>Lay the foundation to rebuild community. </li></ul>
  8. 9. Who staffs VMCs? <ul><li>Members of the Volunteer Center Staff </li></ul><ul><li>Volunteer Coordinators from local non-profit and governmental agencies </li></ul><ul><li>Community Members trained in the process, procedures and paperwork of registering and referring spontaneous, unaffiliated volunteers </li></ul><ul><li>Select SUVs who appear at VMCs </li></ul>
  9. 10. VMC Sample Floor Plan Entrance Exit Greeter Interview Referral Confirm. Safety Identific. Volunteer Opportunities
  10. 12. Local VMC Operation <ul><li>Variety of emergencies </li></ul><ul><li>At the request of the local Emergency Manager </li></ul><ul><li>Hours of operation </li></ul><ul><li>Number of volunteers referred </li></ul><ul><li>Value added to the community </li></ul>
  11. 13. Volunteers: Return on the Investment
  12. 14. Real results - measurable impact <ul><li>Each hour of volunteer work translates into the current rate of $19.51 </li></ul><ul><ul><li>That figure can be used as “match” for grants or to show the cost saved for the jurisdiction. </li></ul></ul><ul><li>On Inauguration Day, there were over 1,400 volunteers working over 8,400 hours totaling over $165,000 of savings or services added </li></ul><ul><ul><li>A real impact, value and/or savings can be documented. </li></ul></ul><ul><li>During one Day of Service – Martin Luther King Jr. National Day of Service – over 32,000 volunteers completed 130,000 hours of service which equals almost 2.5 million dollars in volunteer service to the city. </li></ul>
  13. 15. Volunteers are helpful, flexible, cross-trained, and supportive. <ul><li>Exercises </li></ul><ul><ul><li>Practicing trained skills as incident commander and first responders before the first responder community is able to arrive, as well as role playing for Police, Fire and Health Departments </li></ul></ul><ul><li>Special Events </li></ul><ul><ul><li>Independence Day, Cherry Blossom Festival, and other small neighborhood street festivals where a certain number of CPR trained individuals are required before permitting is obtained for the event </li></ul></ul><ul><li>Emergencies </li></ul><ul><ul><li>Mount Pleasant Fire, Inauguration, Water Main Breaks, Points of Distribution, Volunteer Reception Centers, etc </li></ul></ul><ul><li>Training </li></ul><ul><ul><li>Keeping them engaged during non-emergencies and special events in order to build their skills sets in anticipation of being stood up or called out </li></ul></ul>
  14. 18. Success in Prince George’s County <ul><li>Investment by County government </li></ul><ul><li>Over 1,000 Citizen Corps Program volunteers </li></ul><ul><li>Participation in local events at request of communities </li></ul><ul><li>Response to local emergencies at request of Emergency Manager </li></ul><ul><li>Documented Return on Investment </li></ul>
  15. 19. Questions & Comments
  16. 20. <ul><li>Teresa Gardner-Williams, CVA </li></ul><ul><li>Executive Director </li></ul><ul><li>Prince George's Volunteer Center, Inc. </li></ul><ul><li>P.O. Box 187 </li></ul><ul><li>Hyattsville, MD 20781 </li></ul><ul><li>(301) 699-2800 </li></ul><ul><li>www.princegeorgesvolunteer.org </li></ul>
  17. 21. <ul><li>Mary Foley </li></ul><ul><li>Executive Director </li></ul><ul><li>The Voluntary Action center </li></ul><ul><li>9248 Center Street </li></ul><ul><li>Manassas, VA 20110 </li></ul><ul><li>(703) 369-5292 ext. 203 </li></ul><ul><li>www.volunteerprincewilliam.org </li></ul>
  18. 22. <ul><li>Amy Ward, JD </li></ul><ul><li>Executive Director </li></ul><ul><li>SERVE DC – The Mayor’s Office on Volunteerism </li></ul><ul><li>441 Judiciary Square, Suite 1140 North </li></ul><ul><li>Washington, DC 20001 </li></ul><ul><li>(202) 727-7200 </li></ul><ul><li>www.serve.dc.gov </li></ul>
  19. 23. <ul><li>Vernon Herron </li></ul><ul><li>Prince George’s County </li></ul><ul><li>Deputy Chief Administrative Officer-Public Safety Director/Homeland Security </li></ul><ul><li>14741 Governor Oden Bowie Drive </li></ul><ul><li>Upper Marlboro, MD 20772 </li></ul><ul><li>(301) 952-4812 </li></ul><ul><li>www.princegeorgescountymd.gov </li></ul>