Tools, methods and techniques for Newage Business Analyst - A Texavi presentation

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This slidedeck from Texavi dwells on the essential tools, methods and techniques for the New-age Business Analyst. It also touches upon the methodologies, notations and software tools and applications to help with the analysis.

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Tools, methods and techniques for Newage Business Analyst - A Texavi presentation

  1. 1. The New-age, Agile Business Analysis A Texavi Presentation Get it right with the Tools & Methods
  2. 2. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi • Summary 2 Get it right with the Tools & Methods
  3. 3. Get it right with the Tools & Methods Agenda  The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi • Summary 3 Get it right with the Tools & Methods
  4. 4. Get it right with the Tools & Methods 4www.texavi.com The New-age Business Analyst… www.texavi.co.uk • Is agile and lean – a „change agent‟ • Has thought-leadership • Is a smart-thinker • Tech-savvy professional • Has generic knowledge, focused & specialised skills • Possesses sound business acumen • Has deep domain, product, business & process awareness • Practises & advocates continuous customer/user engagement
  5. 5. Get it right with the Tools & Methods 5www.texavi.com The New-age Business Analysis is both an art & a science www.texavi.co.uk
  6. 6. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview  What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi • Summary 6 Get it right with the Tools & Methods
  7. 7. Get it right with the Tools & Methods 7 Complete Toolkit for the New-age Business Analyst www.texavi.com www.texavi.co.uk
  8. 8. Get it right with the Tools & Methods 8 What does the New-age BA need Methodologies and/or approaches • Scrum (Product backlog and user stories) • Use cases, activity diagrams • Data modelling, analytics Besides these, the following are used to a large extent in the product/application development space: • UCD (User-centered Design) a.k.a. User Experience • Rational Unified Process (RUP) www.texavi.com www.texavi.co.uk
  9. 9. Get it right with the Tools & Methods 9 What make up the New-age BA www.texavi.com www.texavi.co.uk
  10. 10. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need  Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi • Summary 10 Get it right with the Tools & Methods
  11. 11. Get it right with the Tools & Methods 11 BA-related methodologies & practices • Systems Analysis and Design • User stories and customer journeys • Scrum (Agile development methodology) • Behaviour/Test Driven Development (BDD, TDD) • Gamification and customer-engagement • Cognitive psychology, Consumer behaviour theory • Market research • Social business and social media marketing • Innovation Games ® www.texavi.com www.texavi.co.uk
  12. 12. Get it right with the Tools & Methods 12 References and sources of knowledge www.texavi.com www.texavi.co.uk
  13. 13. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches  Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi • Summary 13 Get it right with the Tools & Methods
  14. 14. Get it right with the Tools & Methods 14 Notations and languages used by New-age BAs Business analysts and product managers often use the following notations: • UML (Unified Modeling Language) • BPMN (Business Process Modeling Notation) BAs use these to create and manage various artefacts: • Models (system, logical, analysis, physical, data) • Artefacts (architecture, system, structural, visual) • Diagrams (use case, activity, state-transition etc.) www.texavi.com www.texavi.co.uk
  15. 15. Get it right with the Tools & Methods 15 Notations & languages - UML www.texavi.com www.texavi.co.uk www.uml.org/ • UML stands for Unified Modeling Language • UML is a specification from OMG • Used for modeling… o Applications – architecture, structure, behaviour o Business processes – structure, flows, tasks o Data – structure, model and relationships • Current version of UML in use is version 2.0
  16. 16. Get it right with the Tools & Methods 16 Notations & languages – BPMN www.texavi.com www.texavi.co.uk • BPMN is Business Process Model and Notation • BPMN is a graphical notation from OMG • Used primarily for business processes… o Steps and stages in a process o Start-to-end flow and sequences involved o Transfer of messages amongst the process components • Current version of BPMN in use is version 2.4.1 www.bpmn.org/
  17. 17. Get it right with the Tools & Methods 17 Popular UML modeling diagrams for BA www.texavi.com www.texavi.co.uk Diagram Type Purpose of usage Relevance for BA Use case Dynamic, behavioural Interaction b/w System & actors High (Most used) Activity Dynamic, behavioural Interactions among diff. components High (Most used) Sequence Dynamic, behavioural Sequence or order of flow of events High (Most used) State-chart Dynamic, behavioural Transition of the states in a “device” Moderate Package Static, structural Logical grouping of functions High (Most used) Class Static, structural Attributes, methods of classes Low (technical) Component Static, structural Implementation view Low (technical) Deployment Static, structural Physical view of system Moderate
  18. 18. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA  Tools & methods for the New-age BA • A bit about Texavi • Summary 18 Get it right with the Tools & Methods
  19. 19. Get it right with the Tools & Methods 19 Tools, methods and techniques for the NBA www.texavi.com www.texavi.co.uk
  20. 20. Get it right with the Tools & Methods 20 Workflow What does it mean • Study the current workflow and tasks • Who does what, when, why and how • Define the “As-Is” and propose “To-Be” Relevant areas : BPMN Ideal for : Business processes Common tools : MS Visio, Workflow tools www.texavi.com www.texavi.co.uk Workflow
  21. 21. Get it right with the Tools & Methods 21 Flowcharts and activity diagrams What does it mean • Depict the flow of processes, activities • Sequential, linear or hierarchical views • Potentially using swimlanes Relevant areas : Analysis, UML Ideal for : Processes, activities, tasks Common tools : MS Visio, Rational suite www.texavi.com www.texavi.co.uk Flowchart
  22. 22. Get it right with the Tools & Methods 22 Data modeling and analytics What does it mean • Look for meaningful insights, not just numbers • Model the data into entities and relationships • Present insights and analytics visually Relevant areas : UML, Data and analytics Ideal for : Products, Business solutions Common tools : Rational suite, ER tools www.texavi.com www.texavi.co.uk Data Model
  23. 23. Get it right with the Tools & Methods 23 Customer/user profiles and personas What does it mean • Understand the primary target audiences • Create demographic, professional & task profiles • Create personas as design tools to help teams Relevant areas : Market Research, User Experience Ideal for : Products, business solutions Common tools : Office productivity applications suite www.texavi.com www.texavi.co.uk Personas
  24. 24. Get it right with the Tools & Methods 24 User stories and customer journies What does it mean • User-centred way of writing requirements • Short, simple and crispy, help in modular build-up • Easy to manage changes, validate and test Relevant areas : Agile methodology Ideal for : Products, Applications, Business Solutions Common tools : Productivity applications suite (Office) www.texavi.com www.texavi.co.uk User stories
  25. 25. Get it right with the Tools & Methods 25 Use cases and actors What does it mean • Capture interactions among the system & actors • Sets the context and focus on the functional view • Often a good starting point in the analysis process Relevant areas : UML, Systems Analysis and Design Ideal for : Products, Applications, Business Solutions Common tools : MS Visio, Rational Suite, Omni Graffle www.texavi.com www.texavi.co.uk Use case
  26. 26. Get it right with the Tools & Methods 26 Wireframes and mockups What does it mean • Visual representation of the proposed solution(s) • Offers options on layout, UI controls and colours • Easy to create and change - help aid reviews Relevant areas : UI Design, User Experience Ideal for : Products, Applications, Business Solutions Common tools : Omni Graffle, Balsamiq, Axure RP www.texavi.com www.texavi.co.uk Wireframes/ Mockups
  27. 27. Get it right with the Tools & Methods 27 Storyboards What does it mean • Blend functionality, content & visuals • Include detailing and some design elements • Help in understanding order/sequence of events Relevant areas : Marketing, User Experience, Design Ideal for : Products, Applications, Business Solutions Common tools : Omni Graffle, Productivity applications suite www.texavi.com www.texavi.co.uk StoryboardS
  28. 28. Get it right with the Tools & Methods 28 Prototypes and demos What does it mean • Show-and-tell of the working product/app • Touches upon interaction & navigation too • Mimics the “experience” of using the product Relevant areas : User Experience, Agile Development Ideal for : Products, Applications, Business Solutions Common tools : iRise, Adobe Flash, Axure RP www.texavi.com www.texavi.co.uk Prototype/Demo
  29. 29. Get it right with the Tools & Methods 29 Reports What does it mean • Sum up the findings, insights & recommendations • Detailed & summary versions for read-through • Formative and summative reports Relevant areas : Development, Traditional analysis & design Ideal for : Products, Applications, Business Solutions, Processes Common tools : Productivity applications suite (Office) www.texavi.com www.texavi.co.uk Reports
  30. 30. Get it right with the Tools & Methods 30 Product roadmap/backlog What does it mean • Manage vision & roadmap of the product/app • Captures functional and non-functional aspects • Not just a bucket list, but help in prioritising too Relevant areas : Scrum, Agile development Ideal for : Products, Applications Common tools : Productivity applications suite (Office) www.texavi.com www.texavi.co.uk Product Backlog
  31. 31. Get it right with the Tools & Methods 31 Software tools, products & applications for BAs www.texavi.com www.texavi.co.ukNote: All copyrights & trademarks belong to owners
  32. 32. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA  A bit about Texavi • Summary 32 Get it right with the Tools & Methods
  33. 33. Get it right with the Tools & Methods 33www.texavi.com A bit about Texavi www.texavi.co.uk Team Texavi comprises experienced and specialist professionals With a combination of experienced senior team members and junior aspirants From business, technology, design and customer experience areas Well-qualified with the right educational backgrounds, certifications and professional associations Started with 2 people initially, we grew to a team of 10 members
  34. 34. Get it right with the Tools & Methods 34www.texavi.com PEOPLE-centric solutions for the New-age problems www.texavi.co.uk
  35. 35. Get it right with the Tools & Methods 35www.texavi.com Platforms & Technology stacks for Texavi Solutions www.texavi.co.uk
  36. 36. Get it right with the Tools & Methods 36www.texavi.com Texavi Partners and Alliances www.texavi.co.uk
  37. 37. Get it right with the Tools & Methods Agenda • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages for BA • Tools & methods for the New-age BA • A bit about Texavi  Summary 37 Get it right with the Tools & Methods
  38. 38. Get it right with the Tools & Methods 38www.texavi.com References and sources of knowledge www.texavi.co.uk
  39. 39. Get it right with the Tools & Methods Summary • The New-age Business Analyst : Overview • What does the New-age BA need • Methodologies, practices & approaches • Notations & languages used by BA • Tools & methods for the New-age BA • A bit about Texavi 39 Get it right with the Tools & Methods
  40. 40. Get it right with the Tools & Methods Thank you! Texavi Innovative Solutions The new age people for new age solutions! Consulting | Training | Solutions UK Texavi Innovative Solutions (UK) Ltd 36 Glebe Road Finchley London N3 2AX Mobile: +44 (0) 7857 258341 Call: +44 (01375) 768601 Email: connect@texavi.co.uk INDIA Texavi Innovative Solutions pvt. Ltd. B-1201, Building No.7 Kukreja Complex, L.B.S.Marg Bhandup(west), Mumbai India - 400078 Call: +91 (0) 98190 23011 Email: connect@texavi.com CONNECT WITH TEXAVI www.texavi.co.uk www.facebook.com/texavi @pardhas Texavi www.texavi.com/blog

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