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ByteLife Cloud Conference - EMC, The Journey to Your Cloud

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ByteLife Cloud Conference - EMC, The Journey to Your Cloud

  1. 1. THE JOURNEY TO YOUR CLOUD AN EMC2 PERSPECITVE Magnus Backman EMC Cloud Architect Magnus.Backman@emc.com© Copyright 2011 EMC Corporation. All rights reserved. 1
  2. 2. INFORMATION ERA© Copyright 2011 EMC Corporation. All rights reserved. 2
  3. 3. CONSUMER ERA© Copyright 2011 EMC Corporation. All rights reserved. 3
  4. 4. THE IT ERA... © Copyright 2011 EMC Corporation. All rights reserved. 4
  5. 5. The Case for IT Transformation…is rooted in how traditional IT organizations do business • Fixed budget and fixed supply of services • Governance used to drive demand down • Organized around technology piece parts/silos as opposed to offerings • Conditioned to react to requests and problems • 73% Maintain, 27% innovate Would a true Service Provider choose to do business this way?© Copyright 2011 EMC Corporation. All rights reserved. 5
  6. 6. IT As A Service© Copyright 2011 EMC Corporation. All rights reserved. 6
  7. 7. The Journey to IT As A ServiceTraditional Private Public IT Hybrid Cloud Infrastructure Cloud Transformation Private Public© Copyright 2011 EMC Corporation. All rights reserved. 7
  8. 8. Hybrid Example: Federation of cloudsActive-Active, Access Anywhere, Across Geos Data Center Data Center Data Center© Copyright 2011 EMC Corporation. All rights reserved. 8
  9. 9. The Journey to IT As A ServiceTraditionell Private Public IT Useraccess and Consumption Transformation Application SaaS Transformation Hybrid Infrastructure Cloud Transformation Private Public© Copyright 2011 EMC Corporation. All rights reserved. 9
  10. 10. Produce and Consume IT as A Service© Copyright 2011 EMC Corporation. All rights reserved. 10
  11. 11. IT As A Service – The phases IT-a-a-S is the goal along the journey, with many Benefit along the way… LOWER COST SERVICE & QUALITY BUSINESS AGILITY 100% EMC IT 86% 80% 40% Platinum Gold 15% 30% IT Production Business Production IT as A Service Infrastructurefocus Applicationfocus Businessfocus© Copyright 2011 EMC Corporation. All rights reserved. 11
  12. 12. IT As A Service – The goal is different Focus Shifts From Infrastructure Cost efficiency to Business Agility LOWER COST SERVICE & QUALITY BUSINESS AGILITY 90 Days Percentage of IT 80 Days Spend On New EMC IT Capabilities Vs. % VIRTUALIZED 60 42% Days 40 Lights-On Days 30 40% Days 25% 7 Days 23% 21% Approximate ~1 20% 20% Day Time-To-Provision App Environments 2004-08 2009-10 2011+ IT Production Business Production IT as A Service Infrastructurefocus Applicationfocus Businessfocus© Copyright 2011 EMC Corporation. All rights reserved. 12
  13. 13. IT as A Service – What’s so hard? Politik och Politics and Organisation organisation Teknologi Technology Processer och regelverk Processes and Compliance KompetensRoles nya… och and Skills Företagskultur Company Culture 0 10 20 30 40© Copyright 2011 EMC Corporation. All rights reserved. 13
  14. 14. Roadmap – Where do you start? NOW PHASE 1 PHASE 2 PHASE 3 GOAL PEOPLE PROCESSTECHNOLOGY 25% 50% 75% 100% WHY? Roadmap: Value Drivers, Benefits and Effects HOW? Assess: Now, Goal, GAP, Phases and Projectplan© Copyright 2011 EMC Corporation. All rights reserved. 14
  15. 15. Winning the business with IT as A ServiceBy optimizing IT Production for Business Consumption • Service consumption mindset • Service-based pricing • Service level expectations • Integrated cloud architecture • Integrated GRC • Focus on what really matters Transforming ourselves into a competitive service provider© Copyright 2011 EMC Corporation. All rights reserved. 15
  16. 16. IT As A Service Strategy CUSTOMERS Voice Of The Customer Service Request / Delivery Invoicing GO-TO-1 Service Strategy Service Catalog Pricing, Show/ Chargeback MARKET 2 3 4 SERVICE PORTFOLIO MGMT SERVICE DELIVERY AND FINANCIAL SUPPORT TRANSPARENCY Automated Orchestration And Portfolio / Demand Mgmt Processes Provisioning Service Roadmap Standardized Processes Metering Service Design / Launch Standardized Service Management Tools Service Costing Policies 5 TRUST IN THE CLOUD 6 SKILLS / ROLES / COMPETENCIES CLOUD INFRASTRUCTURE© Copyright 2011 EMC Corporation. All rights reserved. 16
  17. 17. 1 x Operations manager 4 x Chief Engineers 6 x Technicians 2 x Logistics 1 x Dataeraser 2 x Service Managers 2 x Assisting Service Managers 2 x Electronic Engineers 2 x Mechanical Engineers 10 x Security guards© Copyright 2011 EMC Corporation. All rights reserved. 17
  18. 18. New rolesImperativeBusiness and IT Service Managementfinancial managementNew focus area Enterprise Infrastructure as Platform as a Virtual DesktopCloud service Applications as a Service Service as a Serviceoperations management a ServiceNew roles emerging Virtual Infrastructure ArchitectureCloud Architect, Cloud AdminCloud Capacity PlannerIT Automation Engineer Virtual Infrastructure Management Backup DataTraditional roles are Systems Storage and Center Securitystill essential Recovery Networks© Copyright 2011 EMC Corporation. All rights reserved. 18
  19. 19. EMC Recommendations for IT As A ServiceRoadmap Technology Consumption Operations• Establish Roadmap • Build Your • Implement a • Transform People, Private Cloud Service Catalog Roles, Processes,• Projects Organization • Extend To • Self-Service• Involve Hybrid Cloud • Automate • Establish Financial • Establish Transparency Visibility, Controls, Com pliance© Copyright 2011 EMC Corporation. All rights reserved. 19
  20. 20. © Copyright 2011 EMC Corporation. All rights reserved. 20
  21. 21. THANK YOU! Magnus Backman Magnus.Backman@emc.com© Copyright 2011 EMC Corporation. All rights reserved. 21

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