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Lessons-learnt in EA articulation (worksheet)


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Worksheet for 'mini-workshop' on insights from current developments and practice in enterprise-architecture (BCS-EA conference, London, October 2012)

This worksheet should be used in parallel with the associated presentation. The main part of the presentation is split into eight 'chunks', each tackling a single 'lesson-learnt' from trying to explain EA themes to others in real-world EA practice. Each 'chunk' is timed as around two minutes of background and overview (the bulk of the slides, between the respective 'Challenge' and 'Practice'), and then four minutes pair-discussion around the questions summarised on the respective 'Practice' slide. With two minutes at the start for overall lead-in, and ten minutes at the end for general discussion about what came up for participants during the Practice sections, this fits exactly into a one-hour time-slot. This worked very well for that conference, but do feel free to adapt the timings for your own needs as appropriate.

Use this worksheet to document the respective Practice sections. The large symbol in the middle of the open space below item #3 ("It depends...") represents a single service - of any kind, anywhere in the enterprise, and at any level, from business-service right down to low-level web-service - that you can use as a base from which to model relationships and interdependencies between services.

(See for the associated presentation.)

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Lessons-learnt in EA articulation (worksheet)

  1. 1. 3: “It depends…” 4: “Everything changes”Create consistency and awareness of Expect change in the architectureinterdependence across the architecture Practice: ChangePractice: Interdependence If everything’s changing, how can youHow do the services serve each other? know that you’ve arrived?• Service-consumption (before, during, What map can you use if ‘there’ isn’t after) there when you get there?• Service-provision (before, during, after)• Direction, coordination, validation• Investor, beneficiary, governanceHow do the services talk with each other?What stories do they exchange? And why? 5: “Where are we headed?” Create a stable anchor-direction for the architecture Practice: Direction What guiding-star for the enterprise? • Focus (the focus of interest to everyone in the shared-enterprise) • Action (what is being done to or with or about the concern) • Qualifier (the emotive driver for action on the concern) How to link organization with enterprise? 6: “Share the story” Create awareness of architecture as a shared responsibility for and of everyone Practice: Engagement How can you include people in the story? • Engage everyone in building the story • Make it personal: anecdotes, images, photos • Support conversation and communication • Make it their story What else can you do to share the story?
  2. 2. 7: “Embrace the senses”Create stronger engagement in thearchitecturePractice: SensesWhat can you do to engage the senses?• Texture• Shape• Sound• Scent• TasteHow to make the architecture tangible? Worksheet Eight real-world challenges from EA practice8: “Architecture as story” 1: “It’s all about service”Describe relationships between structure Change business focus from product toand story, organisation and enterprise, and servicethe human aspects of architecture, to Practice: Servicearchitects from the defence-industry Products always imply a service…Practice: Story • Whom do you serve, and how?Use a story to explain an abstract idea • How will you know you’ve served?• Make it visual, vibrant, engaging • How will you know you’ve served• Make it personal, human, ‘real-world’ well?• Include all of the senses • Who decides?• Make it their story – their terms, How do you move from product to service? their jokesWhat else to engage your audience in thestory?Further information: 2: “Which point of view?”Contact: Tom Graves [Tetradian Consulting] Use the architecture to help strategists to break out of the self-centric boxPhone 0781 560 6624 (intl: +44 781 560 6624); Skype: tom_graves Practice: PerspectiveEmail: What changes as you changeTwitter: @tetradian ( ) perspective?Weblog: • Inside-in • Inside-outSlidedecks: • Outside-inPublishing: and • Outside-outBooks: The enterprise as story: the role of narrative in enterprise-architecture (2012) What do these differences imply? To whom? Mapping the enterprise: modelling the enterprise as services with the Enterprise Canvas (2010) Everyday enterprise-architecture: sensemaking, strategy, structures and solutions (2010) Doing enterprise-architecture: process and practice in the real enterprise (2009)