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What's a Terms and Conditions Agreement

What's a Terms and Conditions Agreement? It's the agreement that users must agree to in order to access and use your website and mobile app.

Learn more about it and the specific clauses it should include.

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What's a Terms and Conditions Agreement

  1. 1. Terms and Conditions Agreement
  2. 2. (1) Link to A Terms and Conditions (1) agreement is the agreement that users must agree to in order to use or access your website and mobile app.
  3. 3. It includes the terms, the rules and the guidelines of behavior you’ll accept on your website and/or mobile. It can also include other useful sections that you want to include.
  4. 4. It’s you who decides what rules and guideline users must follow in order to use your website or app.
  5. 5. they abuse your website/app they do not follow the rules they spam other users and so on Think of your Terms and Conditions agreement as the contract where you maintain your rights to remove users from your website/app in the event that:
  6. 6. A Terms and Conditions can be used anywhere.
  7. 7. Websites WordPress blogs or blogs on any kind of platform: Joomla!, Drupal etc. E-commerce shops Mobile apps: iOS, Android or Windows phone Facebook apps (2) Desktop apps SaaS apps (3) (2) Link to (3) Link to
  8. 8. What to include in a Terms and Conditions
  9. 9. A Limit What Users Can Do clause. Here’s an example from 500px’ (4) Terms and Conditions agreement: (4) Link to
  10. 10. The Intellectual Property clause. (5) Link to Here’s how the Terms and Conditions of BBC (5) uses this clause:
  11. 11. SurveyMonkey (6) uses a Termination clause in their Terms and Conditions agreement. (6) Link to
  12. 12. And many more. Registration Termination of registration Use of material appearing Disclaimer of liability Third party advertising User content
  13. 13. Through this Terms and Conditions agreement, you can: If you sell products, you’ll want Terms and Conditions for your store (7). (7) Link to Inform users how different aspects of transactions on your ecommerce store will be handled Inform users about your returns and refunds policies.
  14. 14. You can also do this through a separate agreement, called a Return/Refund Policy. Notify users about what are the acceptable payment terms on your store (8) Notify users about your shipping policies (8) Link to ... continue
  15. 15. Is a Terms and Conditions required?
  16. 16. A Terms and Conditions is not required. And it’s not mandatory by law. Unlike Privacy Policies, there’s no law or regulation on Terms and Conditions.
  17. 17. But having a Terms and Conditions gives you rights.
  18. 18. If users abuse your website/app in any way, you have the right to terminate their account because they didn’t follow the rules. A “Termination” clause in your Terms & Conditions can inform users that their accounts would be terminated if they abuse your service.
  19. 19. If users can post content on website /app, you can retain the right to remove any content they created if it infringes copyright. Your Terms and Conditions can inform users that they can only create and/or share content they own rights to.
  20. 20. Where to link to Terms and Conditions
  21. 21. Here’s how The Guardian (9) is placing the link to its Terms and Conditions webpage at the bottom of its webpages: (9) Link to
  22. 22. The link to the Terms & Conditions of KAYAK (10) is also placed in the footer: (10) Link to
  23. 23. The Terms of Instagram (11) are placed in the footer of Instagram’s website: (11) Link to
  24. 24. And in the mobile app:
  25. 25. Go to and download the template. Download Terms and Conditions Template