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Terms of Use and Privacy Policy for SaaS Apps

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Terms of Use and Privacy Policy for SaaS Apps

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If you have a SaaS app, you're going to legally need a Privacy Policy. You're also going to want to have a Terms of Use agreement.

Learn about why you need these agreements and how to create them for your SaaS app in this informative presentation.

Read the related blog article here:
https://termsfeed.com/blog/saas-terms-use-privacy-policy/

If you have a SaaS app, you're going to legally need a Privacy Policy. You're also going to want to have a Terms of Use agreement.

Learn about why you need these agreements and how to create them for your SaaS app in this informative presentation.

Read the related blog article here:
https://termsfeed.com/blog/saas-terms-use-privacy-policy/

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Terms of Use and Privacy Policy for SaaS Apps

  1. 1. Terms of Use and Privacy Policy for SaaS Apps
  2. 2. Will your SaaS app need both of these legal agreements?
  3. 3. The short answer is yes.
  4. 4. However, each agreement is needed for very different reasons.
  5. 5. A Terms of Use (1) (also known as Terms and Conditions or Terms of Service) agreement covers the rules, restrictions and requirements of using your app. A Privacy Policy (2) is legally required if your app collects or uses personal information to disclose this collection/use. (1) Link to https://termsfeed.com/terms-conditions/generator/ (2) Link to https://termsfeed.com/privacy-policy/generator/
  6. 6. Terms of Use for SaaS Apps
  7. 7. After a user signs up to use your app and is given access to it, you’re going to want to control how the app is used.
  8. 8. That’s where your Terms of Use agreement comes in.
  9. 9. Your Terms of Use is where you cover important topics like: Limitation of liability Warranty Disclaimer Payment terms Cancellation/Refund terms Prohibited uses Ending a service contract Account termination User-generated content (3) Intellectual property Governing law (4) (3) Link to https://termsfeed.com/blog/user-generated-content-terms-conditions/ (4) Link to https://termsfeed.com/blog/governing-law-terms-conditions/
  10. 10. Examples of Terms of Use Clauses
  11. 11. Limitation of Liability Avoid being held liable for any damages a user experiences from using your app
  12. 12. Warranty Disclaimer Let users know that your app is provided “As Is”
  13. 13. Payment Terms Fees, billing, payment methods, subscription terms, etc.
  14. 14. Cancellation/Refund Terms What happens if an account is cancelled or terminated
  15. 15. Prohibited Uses What actions and activities are prohibited while using your app
  16. 16. Ending a Service Contract How can a user cancel a contract/membership/ subscription
  17. 17. Account Termination Let users know you retain the right to terminate accounts at will and for cause
  18. 18. User-Generated Content What rights do users retain and give up with user-generated content
  19. 19. Intellectual Property Make your ownership rights known
  20. 20. Governing Law Set the governing law that any disputes will be handed under
  21. 21. Privacy Policy for SaaS Apps
  22. 22. If your SaaS app collects or uses any personal information - even just an email address - you’re legally required to have (5) a Privacy Policy. Privacy laws around the world require this. (5) Link to https://termsfeed.com/blog/privacy-policy-mandatory-law/
  23. 23. First/last names Financial information Mailing/home addresses Email addresses Personal information includes anything that can identify an individual, such as:
  24. 24. Your Privacy Policy is where you let your users know: What personal information you collect, and how you collect it How you use it How you protect it Any third parties with access to it Cookies information How users can control this collection/use You may change your policy terms
  25. 25. Examples of Privacy Policy Clauses
  26. 26. What personal information you collect, and how If you collect information directly, passively, etc., let users know this.
  27. 27. How you use the information After collecting information, what do you do with it
  28. 28. How you protect the information What security and safeguarding practices do you have in place
  29. 29. Third-party access to the info Disclose if you share information with any third parties, i.e. marketing, hosting, or database management companies
  30. 30. Cookies information If you use cookies, disclose this. (6) Link to https://termsfeed.com/blog/eu-cookies-directive/ (7) Link to https://termsfeed.com/cookies-policy/generator/ If you fall under the scope of the EU Cookies Directive (6), you’ll need a separate Cookies Policy (7) as well.
  31. 31. How a user can control any of this What options does a user have for updating information, unsubscribing, blocking cookies, etc.
  32. 32. You may change your policy terms Let users know your policy terms may change at any time, and how they can stay notified of changes
  33. 33. While both legal agreements are very different, and only a Privacy Policy is required by law, you’re going to want both for your SaaS app.

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