You’ll most likely need a Terms and Conditions
for your SaaS app, but you might not need an
End User License Agreement, or EULA.
The EULA agreement (1) is a legal agreement that
grants users a license to install and use software
on their computers.
(1) Link to https://termsfeed.com/eula/generator/
EULA agreements are included with software
programs that users can purchase and
then install locally, such as on a laptop,
work computer, or mobile device.
Restrictions and limitations on the use of the license
are included in the EULA agreement, such as:
No transferring or selling the license
No renting, leasing or sublicensing the license
No reverse engineering, modifying or using the
code to create a derivative work
A Terms and Conditions (2), or Terms of Service, is
a different legal agreement that contains terms
that users must agree to before using a website,
app, service and more.
(2) Link to https://termsfeed.com/terms-conditions/generator/
Common clauses found in a Terms and Conditions
agreement include the following:
Actions and activities that users are restricted
from doing while using your website/app
Governing Law clause
Disclaimer of warranties
Payment and subscription information, and
Other terms that a user would need or want to
know when using your app/service
The EULA agreement
You can use our software
so long as you adhere to
this agreement. Here is
your license to do so.
The Terms and Conditions
agreement basically says
You can use our service
so long as you adhere to
this agreement. Here are
the terms of a subscription
to access that service.
SaaS apps don’t have to give a license to the customer
because a customer of a SaaS app is never actually
physically given a copy of the software.
Instead, customers are given access to a service that’s
used to remotely access the software.
If your SaaS app comes with a desktop and/or
mobile app that customers can download,
you’ll want some sort of a license agreement
for the desktop/mobile app.
The EULA may be a good option for your ap in
addition to a Terms and Conditions agreement
for the software licensing.
Which means it has an EULA agreement (3):
(3) Link to http://www2.sfdcstatic.com/assets/pdf/misc/SALESFORCEIQ-EULA-OFS-iOS-Mobile-App.pdf
SalesforceIQ’s EULA addresses licenses to the mobile
app by letting users know that the app “is licensed,
not sold, to the Customer by Salesforce.”
Plus, it continues to inform users that the license is
made only under the terms of the Master Subscription
Agreement (4) and other documents from Salesforce.
(4) Link to https://www.salesforce.com/assets/pdf/misc/salesforce_MSA.pdf