TERMINALFOUR Update Piero Tintori – CEO David Miller - COO
A lot has been happening … <ul><li>TERMINALFOUR Is Growing up… </li></ul>
Since the last event (2006)  <ul><li>Staff growth from 22 to 35  </li></ul><ul><li>82% Revenue Growth  </li></ul><ul><li>M...
Since the last event (2006)  <ul><li>Product evolution </li></ul><ul><li>Favourable Analyst Tracking for WCM  </li></ul><u...
What’s been working well <ul><li>Analyst feedback </li></ul><ul><ul><li>Know our key markets </li></ul></ul><ul><ul><li>Op...
A few of our wins… <ul><li>Public Sector </li></ul><ul><ul><li>United Nations </li></ul></ul><ul><li>Higher Education </li...
New Higher Education Clients:  University College Dublin 20 Sites live
New Higher Education Clients:  University of Virginia First US Higher Education deployment
New Higher Education Clients:  Selkirk College, Canada First Canadian Higher Education deployment
New Commercial Clients:  Specsavers UK UK & NZ sites live  Netherlands & Scandinavia to follow
New Commercial Clients:  Hibernian Insurance, Ireland
New Commercial Clients:  Element six (Debeers)  Implemented with partner System Dynamics
New Public Sector Clients The United Nations, New York Over 1TB of Downloads of Human Development report in first 12 hours!
New Public Sector Deployments   Ministry of Information Bahrain
New Public Sector Deployments OPW,  Heritage Ireland One of many OPW sites Largest multilingual site in Ireland
Strategy <ul><li>Focus </li></ul><ul><ul><li>Selected Markets </li></ul></ul><ul><ul><li>Selected Partners </li></ul></ul>...
Building for Growth David Miller - COO
Growth has lead to some challenges….  <ul><li>From outside </li></ul><ul><li>Hard to contact people </li></ul><ul><ul><li>...
Good things come in fours…. <ul><li>Structure TERMINALFOUR for 4X growth </li></ul><ul><li>Address four key areas </li></u...
Product: Site Manager 6.2 & 7.0 <ul><li>Site Manager 6.2 </li></ul><ul><ul><li>Focus on customer experience </li></ul></ul...
Communication <ul><li>T4 Extranet </li></ul><ul><li>One stop shop for Site Manager Information </li></ul><ul><li>Self Serv...
Execution <ul><li>Enhanced approach to project delivery </li></ul><ul><ul><li>Overall tracking ( Red ,  Green ,  Amber ) <...
Partners <ul><li>Delivery Partners </li></ul><ul><ul><li>Extend T4 delivery capability </li></ul></ul><ul><ul><li>Implemen...
Next steps <ul><li>Focus </li></ul><ul><ul><li>Selected Markets, Partners, Capabilities </li></ul></ul><ul><li>Deliver 6.2...
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TERMINALFOUR t44u 2008 - Piero Tintori & David Miller - TERMINALFOUR Company Update

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TERMINALFOUR t44u 2008 - Piero Tintori & David Miller - TERMINALFOUR Company Update

  1. 1. TERMINALFOUR Update Piero Tintori – CEO David Miller - COO
  2. 2. A lot has been happening … <ul><li>TERMINALFOUR Is Growing up… </li></ul>
  3. 3. Since the last event (2006) <ul><li>Staff growth from 22 to 35 </li></ul><ul><li>82% Revenue Growth </li></ul><ul><li>Moved to new “Global HQ” </li></ul><ul><li>51 New clients </li></ul><ul><li>New International Customers & deployments </li></ul><ul><ul><li>Middle East </li></ul></ul><ul><ul><li>USA </li></ul></ul><ul><ul><li>Canada </li></ul></ul><ul><ul><li>New Zealand </li></ul></ul>
  4. 4. Since the last event (2006) <ul><li>Product evolution </li></ul><ul><li>Favourable Analyst Tracking for WCM </li></ul><ul><li>Further rollouts by current customers </li></ul><ul><li>Partner Implementations </li></ul><ul><li>Deloitte “Gold Standard” (Tech Fast 50) </li></ul>
  5. 5. What’s been working well <ul><li>Analyst feedback </li></ul><ul><ul><li>Know our key markets </li></ul></ul><ul><ul><li>Open & flexible: 100% </li></ul></ul><ul><ul><li>Top-30 WCMS vendors worldwide </li></ul></ul><ul><li>People seem to like: </li></ul><ul><ul><li>Multilingual support </li></ul></ul><ul><ul><li>Devolved authoring </li></ul></ul><ul><ul><li>Ease of use </li></ul></ul><ul><ul><li>Ease of deployment </li></ul></ul><ul><ul><li>Openness </li></ul></ul><ul><ul><li>Team </li></ul></ul>
  6. 6. A few of our wins… <ul><li>Public Sector </li></ul><ul><ul><li>United Nations </li></ul></ul><ul><li>Higher Education </li></ul><ul><ul><li>University of Virginia (US) </li></ul></ul><ul><ul><li>Selkirk University (Canada) </li></ul></ul><ul><ul><li>Oxford University (UK) </li></ul></ul><ul><li>Commercial </li></ul><ul><ul><li>Hibernian Insurance </li></ul></ul><ul><ul><li>Element Six (DeBeers) </li></ul></ul><ul><ul><li>Specsavers </li></ul></ul>
  7. 7. New Higher Education Clients: University College Dublin 20 Sites live
  8. 8. New Higher Education Clients: University of Virginia First US Higher Education deployment
  9. 9. New Higher Education Clients: Selkirk College, Canada First Canadian Higher Education deployment
  10. 10. New Commercial Clients: Specsavers UK UK & NZ sites live Netherlands & Scandinavia to follow
  11. 11. New Commercial Clients: Hibernian Insurance, Ireland
  12. 12. New Commercial Clients: Element six (Debeers) Implemented with partner System Dynamics
  13. 13. New Public Sector Clients The United Nations, New York Over 1TB of Downloads of Human Development report in first 12 hours!
  14. 14. New Public Sector Deployments Ministry of Information Bahrain
  15. 15. New Public Sector Deployments OPW, Heritage Ireland One of many OPW sites Largest multilingual site in Ireland
  16. 16. Strategy <ul><li>Focus </li></ul><ul><ul><li>Selected Markets </li></ul></ul><ul><ul><li>Selected Partners </li></ul></ul><ul><li>Excellence in product </li></ul><ul><ul><li>Features & Ease of use </li></ul></ul><ul><li>Develop community </li></ul><ul><ul><li>Share best practice </li></ul></ul><ul><li>Build team </li></ul>
  17. 17. Building for Growth David Miller - COO
  18. 18. Growth has lead to some challenges…. <ul><li>From outside </li></ul><ul><li>Hard to contact people </li></ul><ul><ul><li>“Where is Piero?” </li></ul></ul><ul><ul><li>“No one returned my call..” </li></ul></ul><ul><li>Reduced response turnaround </li></ul><ul><li>From inside </li></ul><ul><li>Resources </li></ul><ul><li>“Quick solutions” </li></ul><ul><li>Strain on system as whole </li></ul><ul><li>But we have recognised this.. </li></ul>
  19. 19. Good things come in fours…. <ul><li>Structure TERMINALFOUR for 4X growth </li></ul><ul><li>Address four key areas </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Execution </li></ul></ul><ul><ul><li>Partners </li></ul></ul>
  20. 20. Product: Site Manager 6.2 & 7.0 <ul><li>Site Manager 6.2 </li></ul><ul><ul><li>Focus on customer experience </li></ul></ul><ul><ul><li>Built for reliability </li></ul></ul><ul><ul><li>Selected enhancements </li></ul></ul><ul><ul><li>Key processes “under the hood” </li></ul></ul><ul><ul><ul><li>Nightly builds on core platforms </li></ul></ul></ul><ul><ul><ul><li>Automated tests </li></ul></ul></ul><ul><ul><ul><li>Ship Criteria </li></ul></ul></ul><ul><ul><li>The most reliable release ever </li></ul></ul><ul><li>Site Manager 7.0 </li></ul><ul><ul><li>Usability </li></ul></ul><ul><ul><li>Selected Market expansion </li></ul></ul><ul><ul><li>Needs YOUR input </li></ul></ul> Paul Kelly will unveil 6.2 later
  21. 21. Communication <ul><li>T4 Extranet </li></ul><ul><li>One stop shop for Site Manager Information </li></ul><ul><li>Self Service </li></ul><ul><li>Sharing </li></ul><ul><li>Building the community (customers, partners, staff) </li></ul><ul><li>All in Site Manager </li></ul> Laura will launch the Extranet later
  22. 22. Execution <ul><li>Enhanced approach to project delivery </li></ul><ul><ul><li>Overall tracking ( Red , Green , Amber ) </li></ul></ul><ul><ul><li>Dedicated coordinators </li></ul></ul><ul><ul><li>Customer & project focused (not just task) </li></ul></ul><ul><ul><li>Enhanced Client Communication </li></ul></ul><ul><ul><li>Resource requirement prediction </li></ul></ul><ul><li>Best Training for Clients & partners </li></ul><ul><ul><li>Dorte will provide an update later </li></ul></ul>
  23. 23. Partners <ul><li>Delivery Partners </li></ul><ul><ul><li>Extend T4 delivery capability </li></ul></ul><ul><ul><li>Implementation partners trained for delivery </li></ul></ul><ul><ul><li>Ideal for geographic growth </li></ul></ul><ul><ul><li>Already started …. </li></ul></ul><ul><li>Technology partners </li></ul><ul><ul><li>Address customer demand </li></ul></ul><ul><ul><li>Integration with market offerings (SharePoint etc.) </li></ul></ul><ul><ul><li>Selected strategic partners (e.g. Exalead) </li></ul></ul>
  24. 24. Next steps <ul><li>Focus </li></ul><ul><ul><li>Selected Markets, Partners, Capabilities </li></ul></ul><ul><li>Deliver 6.2 </li></ul><ul><ul><li>The most reliable Site Manager ever </li></ul></ul><ul><li>Deliver Extranet </li></ul><ul><ul><li>Build the community </li></ul></ul><ul><li>Listen to you </li></ul><ul><ul><li>Executive update sessions </li></ul></ul><ul><li>Plan 7.0 release </li></ul><ul><ul><li>Benchmark current status </li></ul></ul><ul><ul><li>Active customer involvement </li></ul></ul><ul><li>Deliver on growth potential </li></ul>
  25. 25. Questions?

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