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City of Red Deer-Digital Engagement through Intranets: TERMINALFOUR tforum 2013

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'Digital Engagement through Intranets': City of Red Deer Council discuss how they have used TERMINALFOUR Site Manager to create intranets as a way to provide essential information to employees amd as a way to create a unified community.

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City of Red Deer-Digital Engagement through Intranets: TERMINALFOUR tforum 2013

  1. 1. Digital Engagement through Intranets Angela Kaczmar Coordinator of Database & Application Architecture Information Technology Services, City of Red Deer
  2. 2. City of Red Deer  Alberta, Canada  Population of 97,000  15 unique business units  25 different facilities  1400 employees  1000 have network accounts  880 desktop computers
  3. 3. Defining the Problem An Intranet needs to be a solution to a problem
  4. 4. What is the purpose?  Provide essential information to employees        Staff directory – employee contact information Benefits – coverage, entitlements, forms Unions – contact information, agreements Safety Expense & Other Forms Policies & procedures Training  Create a sense of community & involvement    Bulletin Board Buy & Sell Events Calendar
  5. 5. Building the Idea  Opened a dialogue – Inform!  Intranet team – content experts from supporting departments  Created user testing groups - volunteer employees  Asked for employee input for content and applications  Held contest to name the site
  6. 6. If you build it…  Forced it as the home page on all City workstations  Build Coffee Room PCs for non-networked users  Built in personal interests  Buy & Sell  Bulletin Board  Events Calendar  Paperless pay stubs (Direct Deposit Notices)  Job Postings
  7. 7. The Bridge - Demo DEMO
  8. 8. The Bridge – The Future  External access for staff  Responsive design  New search Thank you.

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