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Fearless Change RSG Japan English.pdf

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Fearless Change RSG Japan English.pdf

I am going to share a case study of how we as coaches kick start a large scale agile transition and supported the product teams in the one year journey in the transition in FDA (Food & Drugs Administration) regulated organisation in healthcare industry. The product teams include members with software, electrical and mechanical background. I will share how the transition get started, what are the phases during the journey, what are the main problems we try to address and what we did to achieve significant success.

**Outlines**

- Why did the management seek external support after a successful product death march version release
- Phase 0 - Kick start
- How did we kick off the journey and facilitate the organisation structure change
- Phase 1 - Building real teams and Make very basics
- How to build self-managing team to enable cross-learning and close collaboration
- Phase 2 - Scaling Scrum and Real Teams
- What scaling ceremonies, practices, artifacts were adopted and what were the difference from single team implementation
- Involving stake holders
- Phase 3 - Get up to speed
- What infrastructure, tool and process change were adopt to support iterative and increment development
- What individual level agile practices adopted to enable frequent and stable release
- Phase 4 - Test Efficiency and Effectiveness
- What we did to address quality issue of life-critical product release

I am going to share a case study of how we as coaches kick start a large scale agile transition and supported the product teams in the one year journey in the transition in FDA (Food & Drugs Administration) regulated organisation in healthcare industry. The product teams include members with software, electrical and mechanical background. I will share how the transition get started, what are the phases during the journey, what are the main problems we try to address and what we did to achieve significant success.

**Outlines**

- Why did the management seek external support after a successful product death march version release
- Phase 0 - Kick start
- How did we kick off the journey and facilitate the organisation structure change
- Phase 1 - Building real teams and Make very basics
- How to build self-managing team to enable cross-learning and close collaboration
- Phase 2 - Scaling Scrum and Real Teams
- What scaling ceremonies, practices, artifacts were adopted and what were the difference from single team implementation
- Involving stake holders
- Phase 3 - Get up to speed
- What infrastructure, tool and process change were adopt to support iterative and increment development
- What individual level agile practices adopted to enable frequent and stable release
- Phase 4 - Test Efficiency and Effectiveness
- What we did to address quality issue of life-critical product release

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Fearless Change RSG Japan English.pdf

  1. 1. Daniel Teng セレンディピティ㈱ Fearless Change
  2. 2. www.danielteng.com • Awakener(唤醒者)@セレンディピティ㈱ • 東京に住んでいます • ⾹港、上海、⻘岛 • Certified Scrum Trainer (CST) &Certified Enterprise Coach (CEC) @Scrum Alliance • Awakening CSMコース & AHA CSPO コース • BreakThrough Starterコース • 台湾、中国、韓国、ベトナム、⾹港、シンガポー ル、タイ、東京? • Driver@G2Rail&Xmove • www.G2Rail.com • アプリ: Xmove Daniel Teng クーポンコード: RSGT2023 ヨーロッパ、アメリカ、カナダ、 ブラジル、トルコ、韓国で 列⾞とバスのチケットを注⽂する
  3. 3. Fearless Journey Surgery Team @ Healthcare Product Team 3 2.5 years (0.5 year delay) 1 year (1 week in advance) 1300+ bugs 0 bug 20 hours + Build duration 2.8 seconds Death march No Overtime C-Arm X-Ray@Orthopedics operating room CアームX線機@整形外科⼿術室
  4. 4. Feedback from Big Boss
  5. 5. Providing Trainings to Teams in Salt Lake City
  6. 6. www.danielteng.com 1st Attempt (2013) - Fancy Words Agile ファンシーワードアジャイル 6 Scrum Continuous Delivery Specification by Example User Story Applied Test Driven Development Exploratory Testing Refactoring Behaviour Driven Development Design Thinking
  7. 7. 1st Attempt - Component Team based Scrum 1 回⽬の試⾏ - コンポーネント チーム ベースのスクラム 7
  8. 8. Challenges ● Dependencies ● Hand-offs ● Late integrations ● Silos (Bottleneck) ● Manager-led teams ● Be assigned work ● Waiting -> Over Time ● Buggy
  9. 9. 2nd Attempts (January 2015) Q1: Lift Off - Back to Basics ● Real feature teams ● Self-managing teams ● Facilitated Scrum activities ● User story ● Product backlog
  10. 10. www.danielteng.com Change from Inside 10 ● Process ● Scrum frameworks ● Process tools ● Structure ● Team, departments ● Report hierarchy ● Cycles of releases, sprints, performance reviews ● Culture ● Collaborative ● Embracing failure ● Encourage cross learning
  11. 11. www.danielteng.com Coming of Age Day 成⼈式 11 ● Form teams with end to end responsibilities ● Delegate responsibilities of team design ● チーム設計の責任をチーム に委譲する ● Set up team alignment ● チーム契約を設定する ● Send out signals of change ● 変化のシグナルを送る
  12. 12. SM Election スクラムマスター選挙 12
  13. 13. Criteria of Team Design チーム編成の基準 ● Team of 6-8 ● Cross functional team ● Experience, Knowledge and Skill ● 経験、知識とスキルセット ● Gender ● 性別 ● Personality ● 個性 ● Live in Suburb ● 郊外に住んている ● …
  14. 14. Team Self-Design in 2 Sprints (20 mins) 1
  15. 15. Review of Team Self-Design Sprint 1
  16. 16. Review of Team Self-Design Sprint 2
  17. 17. Team Alignment
  18. 18. Forming Virtual Teams 18
  19. 19. www.danielteng.com Virtual Teams & Champions
  20. 20. After Team Design Session チームセルフデザインワークショップ後 20 MCB Control Virtual Team Image Proc. Virtual Team WKS App. Virtual Team Verification Virtual Team
  21. 21. Single Product Backlog シングル プロダクト バックログ ● Business Flexibility ● ビジネスの柔軟性 ● End to end user story ● エンド ツー エンドの ユーザー ストーリー ● Less bottleneck ● ボトルネックが少ない Step on pedal, take a shot, and see the bones ペダルを踏んで、ショットを撮って、⻣を⾒てください
  22. 22. Single Product Owner シングル プロダクト オーナー ● Focuses on big picture ● 製品の全体像に焦点を当て ています ● Focuses on business ● ビジネスにフォーカス ● Single Priority ● シングルプライオリティ ● Involve Stakeholders ● 利害関係者を巻き込む
  23. 23. Scaling Scrum Meetings スケーリング スクラム ミーティング 13:30–14:30 13:30–14:30 9:10–9:40 Joint 14:30-15:00 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 9:10–9:40 Joint 9:50–12:00 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 9:15-9:30 9:30–9:45 Monday Tuesday Wednesday Thursday Friday Joint Team 共同 チーム
  24. 24. Daily Scrum of Scrum 毎⽇のSOS
  25. 25. Joint Sprint Retrospective 共同レトロスペクティブ ● Representatives from teams ● 各チーム代表 ● Cross team issues and improvement ● チーム横断の課題・改 善
  26. 26. Real Team ● Shared Goals ● 共通の⽬標 ● Shared Responsibilities ● 共同責任 ● Cross learnings ● Pair programming ● Mob Programming ● モブプログラミング
  27. 27. 27 2nd Attempt - Journey High Performance Teams Scrum roles, meetings, artefacts Lift Offs Accelerating Agile Transition Team self- design workshop
  28. 28. Q2: Up to Speed ● One stream development ● 10 mins build ● Basic automation as safe net ● 基本的な⾃動化セーフ ネット ● Build information radiator ● ビルド ラジエーター ● Integrate with EE&ME、IQ ● Electrical Engineering 電気⼯学 ● Mechanical Engineering 機械⼯学 ● Image Quality 画質
  29. 29. Continuous Deployment 継続的デプロイ ● One stream development ● ワンストリーム開発 ● Refactoring Jenkins jobs ● Jenkins ジョブの再構築 ● Build automation ● ⾃動ビルド ● 20+ hrs to 2.8 secs
  30. 30. Single Dev. Stream Check in build Build information Radar 10 Minutes Build 11 minutes CI with build, UT, create deploy package, send report To be a “Slacker” Automatic Deployment Automatic Smoking Test Do Not Fear Failure, Just Make the Failure Fast!
  31. 31. Joint Refinement Meeting 共同プロダクトリファインミーティング
  32. 32. Joint Sprint Planning 共同スプリントプランニング
  33. 33. Joint Sprint Meetings 共同スプリント会議
  34. 34. Co-working Space コワークスペース
  35. 35. Co-working Space コワークスペース
  36. 36. Joint Sprint Review 共同スプリント レビュー ミーティング ● On C-Arm X-Ray ● CアームX線機 ● Performed by stakeholders ● 医師が機能を試す ● Parallel sessions ● 並⾏セッション ● Conduct exploratory testing ● レビューでExplorerテ スト⽅法を適⽤する
  37. 37. www.danielteng.com Joint Sprint Review 共同スプリント レビュー ミーティング
  38. 38. www.danielteng.com 38 2nd Attempt - Journey Up to Speed 10 mins build Checkin build One stream Information radiator Continuous deploy Automated smoke test Involve stakeholders Accelerating Agile Transition High Performance Teams Scrum roles, meetings, artefacts Lift Offs Team self- design workshop
  39. 39. Q3: Mastery of Engineering Practices Q3: エンジニアリング実践の習得 ● Specification by Example ● TDD / BDD ● Refactoring
  40. 40. www.danielteng.com 40 2nd Attempt - Journey Accelerating Agile Transition Engineering Specification by example TDD BDD Up to Speed 10 mins build Checkin build One stream Information radiator Continuous deploy Automated smoke test Involve stakeholders High Performance Teams Scrum roles, meetings, artefacts Lift Offs Team self- design workshop
  41. 41. Q4: Test Efficiency & Effectiveness Q4: テストの効率と有効性 ● Session based testing ● セッションベースのテスト ● Test case workshop ● テスト ケースの設計ワーク ショップ ● Risk based test case design ● リスクベースのテスト設計
  42. 42. Exploratory Test Workshop 探索的テスト ワークショップ
  43. 43. Test Case Design Workshop テスト ケース デザイン ワークショップ
  44. 44. www.danielteng.com 44 2nd Attempt - Journey Accelerating Agile Transition Testing Exploratory Test Test case design Risk based test management Engineering Specification by example TDD BDD Up to Speed 10 mins build Checkin build One stream Information radiator Continuous deploy Automated smoke test Involve stakeholders High Performance Teams Scrum roles, meetings, artefacts Lift Offs Team self- design workshop
  45. 45. www.danielteng.com Outcome - November 2015 (After 11 months) 結果 - 2015年11⽉(11ヶ⽉後) Delivered Project on Time with Good Quality ⾼品質で納期通りにプロジェクトを提供 Schedule スケジュール Quality 品質 Effort on Fix work vs. New work 0.5 years delay vs 1 week in advance 半年遅れ VS 1週間前に終了 150% VS 40%
  46. 46. www.danielteng.com Next Step: Collaborate with Surgeon 次のステップ - 外科医と協⼒する
  47. 47. www.danielteng.com Next Step: Adopt GOOS 次のステップ - GOOS Given an C-Arm X-Ray is On When Doctor step on pedal And he takes exposure Then he will see bones on the screen
  48. 48. www.danielteng.com Next Product 次のプロダクト
  49. 49. www.danielteng.com Reflections ● Motivation ● Failed attempt ● Willingness (Change/Risk taking) ● Iterative & Incremental Transition ● Quarterly, Monthly, Bi-weekly ● Objectives, Status, New Opportunities, Problems, Actions ● Hybrid Embedded Coaching ● 5 Coaches, 30-60 coaching days per quarter ● Trainings, Focused workshops, Pair working ● Role based coaching ● Problem/pain driven tools/practices adoption
  50. 50. リフレクション ● モチベーション ● 試⾏の失敗 ● 変化への意欲とリスクへの意欲 ● 反復的および漸進的なアジャイル移⾏ ● 四半期ごと、毎⽉、隔週 ● ⽬標、ステータス、新しい機会、問題、アクション ● ハイブリッド組み込みコーチング ● 5 名のコーチ、四半期ごとに 30 ~ 60 ⽇間のコーチング ● トレーニング、集中ワークショップ、ペアワーク ● 役割ベースのコーチング ● 問題/痛みに起因するツール/プラクティスの採⽤

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