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Why be Social (Media) : Destination Leadership - Kaiser Permanente Colorado

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Presentation at annual Human Resources / Talent Leadership experience for Kaiser Permanente Colorado, at Experience Wildlife, Parker Colorado, on being "out there" with and for the people we serve, as part of "Destination Leadership" Thank you Kaiser Permanente Colorado for a great day!

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Why be Social (Media) : Destination Leadership - Kaiser Permanente Colorado

  1. 1. Hi. I’m Ted. Follow me! @tedeytan
  2. 2. I’m here from the future.
  3. 3. 2KPCTH Refresh | Kaiser Permanente | December 07, 2012 Total Health Exam Room Tandberg Cart So are you. Tim Grayson, MD • Colorado Permanente Medical Group
  4. 4. 2KPCTH Refresh | Kaiser Permanente | December 07, 2012 Total Health Exam Room Tandberg Cart We show the future like this
  5. 5. Mark Davies, MD • Jeremy Hunt Medical Director, NHS Information Centre • UK Secretary of State for Health
  6. 6. Boris Lushniak, MD • Regina Benjamin, MD • Bob Sallis, MD US Surgeon General • Southern California Permanente Medical Group
  7. 7. Passion
  8. 8. 2005
  9. 9. 1985
  10. 10. CPMG Physician Roles Healer Leader Partner
  11. 11. 2005
  12. 12. 2008
  13. 13. What? Always through the lens of health Source: Twitonomy
  14. 14. Who? Source: Twitonomy You! patient patient
  15. 15. Ted Eytan, MD @tedeytan​ Thank you, patients, nurses, doctors @KPcolorado , and @janground , for sharing, teaching, and being awesome, sincerely- your DC fanclub. Reply Delete Favorite 5:31 PM - 19 Nov 09 More Reply to @KPcolorado @janground
  16. 16. Why? Listening, the most important innovation Leadership Academy 2013 Photo Credit: David Flatter Copyright © 2013 California Medical Association. All rights reserved. The photo owner has disabled commenting. This photo also appears in Additional info (show more) Taken on June 1, 2013 8 Views + AddCalifornia Medical Association Member since 2010 California Medical Association'... (1,732) Leadership Academy 2013 (set) Tags las vegas california medical association cma leadership academy nevada 2013 physicians doctors medicine cme All Rights Reserved Flag this photo 700_6494 You Contacts Communities Explore Upload 11 Home Mail News Sports Finance Weather Games Groups Answers Flickr More Leadership Academy 2013 Photo Credit: David Flatter Copyright © 2013 California Medical Association. All rights reserved. The photo owner has disabled commenting. 700_6494
  17. 17. Listening
  18. 18. social network “linear” Listening solves problems
  19. 19. social network “connected” Listening solves problems
  20. 20. social network “connected”
  21. 21. time’s up! social network “linear”
  22. 22. more time • better solution social network “linear”
  23. 23. Listening, beyond the immediate network Source: Lazer D, Friedman A. The Network Structure of Exploration and Exploitation. Administrative Science Quarterly. 2007;52(4):667–694. Available at: http://asq.sagepub.com/lookup/doi/10.2189/asqu.52.4.667.
  24. 24. Listening “You know institutions tend to become static; they build walls around themselves to protect themselves from change, and eventually die. You should fight that by opening up your thinking and your ideas, and work for a change.” -Sidney Garfield, MD
  25. 25. Why? Presence Agencies, departments, and organizations don't do things - people do things. People's names should be on things to foster both accountability and pride. - Edward Tufte
  26. 26. Presence
  27. 27. I want to know about YOU - @reginaholliday
  28. 28. Being There “Bouncing a Ball Alone: Grokking Failure” - Henry Ford Health System, Detroit, November, 2012
  29. 29. Being there
  30. 30. Being there Source: https://twitter.com/tedeytan/cpmg-pilot
  31. 31. How?
  32. 32. What did YOU learn in the last 24 hours? !TWEET: @tedeytan !SMS: !Do it now!
  33. 33. and HAVE FUN.
  34. 34. © 2013 The Permanente Federation, LLC thank you. art by Sally Butler May, 2013

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