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By 2020, 85% of all enterprise interaction will be via bots. AI-powered bots can make frictionless customer experiences, and drive more conversions. In this session, Gaurav will talk about leading-edge innovations in conversational interfaces space.
The talk will be more inclined towards - the future of tailor-made chatbots-voice bots that use advanced AI algorithms through deep learning, and IoT ecosystems to make an instrumental tool for enterprise collaboration. Key-take aways will be:
Use cases in large enterprises: internal and customer-facing chatbots-voice bots
AI first architecture
Chatbots that assist in informed decision making through predictive and prescriptive algorithms
A few examples from Gaurav's experience of devising cutting-edge innovations followed by large-scale implementation for a couple of Fortune 500 companies.
Upcoming innovations in AI -Chatbots space that can bring in first-mover benefits for enterprises.