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ONLINE DONATION SERVICE PROVIDERS Tierney Smith Thanks to IATS & Idealware for help with this presentation
<ul><li>Behind the scenes </li></ul><ul><li>The spectrum of online donations </li></ul><ul><li>A few options </li></ul>AGE...
BEHIND THE SCENES Diagrams created by  Idealware
STEP 1: VISITOR SUBMITS PAYMENT FORM
STEP 2: CHECK FOR FRAUD
STEP 3: TRANSFER $$ TO MERCHANT ACCOUNT
STEP 4: THANK VISITOR
STEP 5: RECORD TRANSACTION
STEP 6: GET THE $$
PUTTING IT ALL TOGETHER Donation form on your website or vendor’s website Payment processor Your database
Less Work Less Control More Work More Control CanadaHelps Completely custom Very simple e.g. Click and Pledge Online donat...
<ul><li>Do you process other types of online payments? </li></ul><ul><ul><li>If so, consider an integrated tool e.g. PayPa...
<ul><li>What size & number of donations do you expect? </li></ul><ul><ul><ul><li>Pricing structure is different for each t...
<ul><li>A setup fee when the account is opened </li></ul><ul><li>A monthly fee </li></ul><ul><li>Merchant rates for (a % o...
<ul><li>Does the donations form need to look like your website? </li></ul><ul><ul><ul><ul><ul><li>Does integrate: GiftTool...
<ul><li>How much integration with your donor database do you need? </li></ul>WHAT TO CONSIDER
<ul><li>What special features are important? </li></ul><ul><ul><ul><ul><li>E.g. memorial gifts, recurring gifts, direct de...
<ul><li>A Few Good Online Donations Tools  ( http://idealware.org/articles/few-good-online-donations-tools ) </li></ul><ul...
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Online Donation Service Providers

This introduction to receiving online donations explains how credit cards are processed behind the scenes, outlines some of the online donation options for Canadian organizations, and discusses some of the factors to take into account when choosing a service provider.

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Online Donation Service Providers

  1. 1. ONLINE DONATION SERVICE PROVIDERS Tierney Smith Thanks to IATS & Idealware for help with this presentation
  2. 2. <ul><li>Behind the scenes </li></ul><ul><li>The spectrum of online donations </li></ul><ul><li>A few options </li></ul>AGENDA
  3. 3. BEHIND THE SCENES Diagrams created by Idealware
  4. 4. STEP 1: VISITOR SUBMITS PAYMENT FORM
  5. 5. STEP 2: CHECK FOR FRAUD
  6. 6. STEP 3: TRANSFER $$ TO MERCHANT ACCOUNT
  7. 7. STEP 4: THANK VISITOR
  8. 8. STEP 5: RECORD TRANSACTION
  9. 9. STEP 6: GET THE $$
  10. 10. PUTTING IT ALL TOGETHER Donation form on your website or vendor’s website Payment processor Your database
  11. 11. Less Work Less Control More Work More Control CanadaHelps Completely custom Very simple e.g. Click and Pledge Online donation service providers e.g. -GiftTool -Artez -Aura E-commerce solutions e.g. PayPal (Note that some common alternatives such as Google Checkout and Amazon Payments are not currently available in Canada) THE SPECTRUM
  12. 12. <ul><li>Do you process other types of online payments? </li></ul><ul><ul><li>If so, consider an integrated tool e.g. PayPal, Gifttool </li></ul></ul>WHAT TO CONSIDER
  13. 13. <ul><li>What size & number of donations do you expect? </li></ul><ul><ul><ul><li>Pricing structure is different for each tool </li></ul></ul></ul>WHAT TO CONSIDER
  14. 14. <ul><li>A setup fee when the account is opened </li></ul><ul><li>A monthly fee </li></ul><ul><li>Merchant rates for (a % of the volume processed for all major credit cards) </li></ul><ul><li>A transaction fee for every transaction processed </li></ul>SOME FEES YOU MIGHT HAVE…
  15. 15. <ul><li>Does the donations form need to look like your website? </li></ul><ul><ul><ul><ul><ul><li>Does integrate: GiftTool, Aura, Artez </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Can integrate: PayPal </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Separate website: CanadaHelps </li></ul></ul></ul></ul></ul>WHAT TO CONSIDER
  16. 16. <ul><li>How much integration with your donor database do you need? </li></ul>WHAT TO CONSIDER
  17. 17. <ul><li>What special features are important? </li></ul><ul><ul><ul><ul><li>E.g. memorial gifts, recurring gifts, direct debit, international donations </li></ul></ul></ul></ul>WHAT TO CONSIDER
  18. 18. <ul><li>A Few Good Online Donations Tools ( http://idealware.org/articles/few-good-online-donations-tools ) </li></ul><ul><li>A Few Good Payment Multitaskers ( http://techsoupcanada.ca/learning_centre/articles/online_payment_multitaskers ) </li></ul><ul><li>Comparing Low Cost Integrated Tools ( http://www.idealware.org/articles/low_cost_integrated.php ) </li></ul><ul><li>A Few Good Methods for Processing Credit Cards ( http://techsoupcanada.ca/learning_centre/articles/processing_credit_cards ) </li></ul><ul><li>Note that not all options are available in Canada. </li></ul>RESOURCES

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  • MyCharityConnects

    Mar. 15, 2012
  • HlaingThinnPhyu

    Oct. 28, 2016

This introduction to receiving online donations explains how credit cards are processed behind the scenes, outlines some of the online donation options for Canadian organizations, and discusses some of the factors to take into account when choosing a service provider.

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