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Corporate Performance Management

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Linking Six Sigma and Balance Score Card in order to reaching high Corporate Performance Management (CPM) level.

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Corporate Performance Management

  1. 1. <ul><li>Corporate Performance ManagementBy Linking Balanced Scorecard and Six Sigma</li></ul>Prepared byTECHNOLEAD<br />Research & Development Dept.<br /><ul><li>22 September 2005</li></li></ul><li>Agenda<br />About CPM<br />CPM roadmap by linking BSC and 6σ<br />Recommendations<br />Conclusion<br />2<br />www.TECHNOLEAD.com<br />
  2. 2. 1. About CPM<br /><ul><li>Why CPM?
  3. 3. Core Components</li></ul>Strategy<br />People<br />Measures<br />Process Excellence<br />Information Technology<br />3<br />www.TECHNOLEAD.com<br />
  4. 4. 2. CPM roadmapby linking BSC and 6σ<br />4<br />www.TECHNOLEAD.com<br />
  5. 5. 2. CPM roadmapby linking BSC and 6σ<br /><ul><li>Set Strategy: BSC</li></ul> Goals & objectives<br />5<br />www.TECHNOLEAD.com<br />
  6. 6. 2. CPM roadmapby linking BSC and 6σ<br /><ul><li>Set Strategy: BSC
  7. 7. Define VOC: 6σ</li></ul> Customer satisfaction & CTQ<br />6<br />www.TECHNOLEAD.com<br />
  8. 8. 2. CPM roadmapby linking BSC and 6σ<br /><ul><li>Set Strategy: BSC
  9. 9. Define VOC: 6σ
  10. 10. Deploy KPIs: BSC and 6σ</li></ul> Measures & metrics<br />7<br />www.TECHNOLEAD.com<br />
  11. 11. 2. CPM roadmapby linking BSC and 6σ<br /><ul><li>Set Strategy: BSC
  12. 12. Define VOC: 6σ
  13. 13. Deploy KPIs: BSC and 6σ
  14. 14. Improve Processes: BSC and 6σ</li></ul> Analysis, improvement & control<br />8<br />www.TECHNOLEAD.com<br />
  15. 15. 2. CPM roadmapby linking BSC and 6σ<br /><ul><li>Set Strategy: BSC
  16. 16. Define VOC: 6σ
  17. 17. Deploy KPIs: BSC and 6σ
  18. 18. Improve Processes: BSC and 6σ
  19. 19. Facilitate IT Solutions</li></ul> Integration & acceleration<br />9<br />www.TECHNOLEAD.com<br />
  20. 20. 3. Recommendations<br /><ul><li>Avoiding CPM pitfalls
  21. 21. Enhancing CPM implementation
  22. 22. Future directions</li></ul>10<br />www.TECHNOLEAD.com<br />
  23. 23. 4. Conclusion<br />11<br />www.TECHNOLEAD.com<br />
  24. 24. Thank you<br />

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