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Lync'ing IT all together

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Presented by Ilse Van Criekinge: http://twitter.com/ivcrieki.

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Lync'ing IT all together

  1. 1. Unified Communicationsand Collaboration:Lync’ing IT All TogetherIlseVan CriekingeOffice365 Technology AdvisorMicrosoft BeLux
  2. 2. Ilse Van Criekinge • Technology Advisor Core UC • Microsoft Belux http://blogs.technet.com/ilvancri ilvancri@microsoft.com @ivcrieki
  3. 3. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  4. 4. Future of Communications Communications Today Instant Video Web E-mail and AudioMessaging (IM) Voice Mail Conferencing Telephony Conferencing Calendaring Conferencing Telephony Instant Unified Messaging and Voice Mail E-mail and Conferencing: Calendaring Audio, Video, Web Authenticatio Authenticatio Authenticatio Authenticatio n n n n Administratio Administratio Administratio Administratio n n n n Storage Storage Storage Authentication Storage Authentication Authentication Authentication Administration Administration Administration Storage Administration Storage Storage Storage Compliance On-Premises Hybrid In the Cloud
  5. 5. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  6. 6. Setting the Scene DC01 = Windows 2008 R2 EX01 = Windows 2008 R2 + Exchange 2010 Sp2 LYNC01 = Lync 2010 SP01 = SharePoint 2010
  7. 7. Out Of The Box  Presence integration = embedded presence and click-to- communicate in SharePoint sites
  8. 8. Out Of The Box, But...  Users must have Office 2010, Office 2007, or Microsoft Office 2003 with the latest service pack installed to view extended presence information on a SharePoint Server page!  The name.dll file is an ActiveX® control that calls the Lync API directly to request and display presence status within SharePoint site collections.
  9. 9. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  10. 10. Information Protection andControl Exchange Server 2010 helps prevent the unauthorized transmission of sensitive information with tools that can automatically:  MONITOR e-mail for specific content, recipients and other attributes  CONTROL distribution with automated, granular polices  PROTECT access to data wherever it travels using rights management  PREVENT  Violations of corporate policy and best practices  Non-compliance with government and industry regulations  Loss of intellectual property and proprietary information  High-profile leaks of private information and customer records  Damage to corporate brand image and reputation
  11. 11. Benefits of Automated Controls Reduce User Error • Majority of data loss incidents are accidental • Users forget policies or apply incorrect policy Enable More Consistent Policy • Automation facilitates rapid policy changes across the organization • Critical for internal/external governance and compliance Improve Efficiency • Offload complex data polices from users • Enable centralized policy creation, execution and management
  12. 12. Benefits of Granular Controls Mailtips Transport Rules (Exchange/FOPE/EHE) Alert Modify Protect Redirect ―Allow delivery ―Allow ―Allow ―Block but add a delivery delivery but delivery warning.‖ but modify prevent and message.‖ forwarding.‖ redirect.‖ LESS RESTRICTIVE MORE RESTRICTIVE Classify Append Review Block ―Allow ―Allow ―Block ―Do not delivery but delivery but delivery deliver.‖ apply add a until classification.‖ disclaimer.‖ reviewed.‖ Message Transport Moderated Transport Classification Rules Mailbox Rules
  13. 13. Information RightsManagement  Persistent protection  Protects your sensitive information no matter where it is sent  Usage rights locked within the document itself  Protects online and offline, inside and outside of the firewall  Granular control  Users apply IRM protection directly within an e-mail  Organizations can create custom usage policy templates such as "Confidential—Read Only"  Limit file access to only authorized users Information Rights Management (IRM) provides persistent protection to control who can access, forward, print, or copy sensitive data within an
  14. 14. IRM DecryptionEnable scanning, filtering, journaling Infected messages and spam can beProtected messages filteredsent to transport server Messages are re- encrypted and delivered Messages and attachments decrypted to enable Journaled messages content filtering, transport include decrypted rules clear-text copy
  15. 15. AD RMS WorkflowDatabase Server AD RMS Cluster Active Directory 7 Publishing Consuming 8 1 6 3 9 2 4 5Information Author Information Recipient
  16. 16. Configuring AD RMS forExchange  Default Do Not Forward  Give Exchange servers the ability to access AD RMS by setting appropriate permissions on the AD RMS certification pipeline  Give Exchange servers the ability to decrypt protected messages and attachments by configuring the AD RMS super users group
  17. 17. Step1.CerverCertification.asmx
  18. 18. Step2. SuperUsers
  19. 19. Step3. InternalLicensing
  20. 20. Step4. Distribute Templates
  21. 21. Send RMS Protected Messages There is more: • TransportRules • Outlook Protection Rules
  22. 22. Receive RMS ProtectedMessages
  23. 23. Hybrid = Trusted PublishingDomains MsBelux.Be MicrosoftBelux.OnMicrosoft.Com1. MsBelux.Be 2. Office365exports importsprivate key private keyand SLC and SLC 5. Office 365 4. Ilse sends PL uses and RAC with imported request for UL private key to from O365 decrypt PL and issues UL 3. Koen sends IRM- Protected message to Ilse
  24. 24. MsBelux.Be MicrosoftBelux.OnMicrosoft.Com1. MsBelux.Beexportsprivate keyand SLC
  25. 25. Step 2: Office365 Imports Private Key and SLC MsBelux.Be MicrosoftBelux.OnMicrosoft.Com1. MsBelux.Be 2. Office365exports importsprivate key private keyand SLC and SLC
  26. 26. Step 3: Send a Mail MsBelux.Be MicrosoftBelux.OnMicrosoft.Com1. MsBelux.Be 2. Office365exports importsprivate key private keyand SLC and SLC 3. Koen sends IRM- Protected message to Ilse
  27. 27. Step 4 + 5: Read Mail MsBelux.Be MicrosoftBelux.OnMicrosoft.Com1. MsBelux.Be 2. Office365exports importsprivate key private keyand SLC and SLC 5. Office 365 4. Ilse sends PL uses and RAC with imported request for UL private key to from O365 decrypt PL and issues UL 3. Koen sends IRM- Protected message to Ilse
  28. 28. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  29. 29. Exchange - SharePoint  My Picture  Outlook Integration  Indexing Public Folders  Web Parts
  30. 30. My PictureEXCHANGE – SHAREPOINT - LYNC
  31. 31. Lync 2010 and My Picture Lync can display photo  ADDS: thumbnailPhoto (SharePoint/Exchange)  URL (JPEG & publically readable) thumbnailPhoto  Introduced in Active Directory 2000  Default size is 100Kb (EMS limits to 10Kb)  Requires Outlook 2010 and a forest schema extended to the 2008 version or later  Replicate to Global Catalog
  32. 32. Lync 2010 and My Picture  Controlling = CsClientPolicy  DisplayPhoto  MaxPhotoSizeKB (default = 30Kb)  Not stored in GalContacts.db  Lync uses Address Book Web Query  PhotoHash  PhotoRelPath  PhotoSize  Cached client side & server side
  33. 33. Lync 2010 and My Picture
  34. 34. Populate Picture Using Exchange Using SharePoint  Import-  Upload the user’s picture RecipientDataProperty on ―My Site‖  Configure SharePoint 2010 to replicate the picture from the user profile to AD  Perform the Full User Profile Synchronization
  35. 35. Outlook integrationEXCHANGE - SHAREPOINT
  36. 36. Outlook IntegrationOverview  Content is downloaded and stored in a PST file
  37. 37. Outlook IntegrationOverview  2-Way Synchronization is supported  Supported list types  Calendars  Contacts  Tasks  Alerts  Document Libraries  Discussion boards
  38. 38. Indexing?EXCHANGE - SHAREPOINT
  39. 39. Indexing Public Folders  SharePoint’s search engine can index (crawl) Exchange Public Folders  Supported in SharePoint Server but not in SharePoint Foundation  Can use Search Server Express 2010 for SPF  Fast Search can index (crawl) Exchange Public Folders as well
  40. 40. Web partsEXCHANGE - SHAREPOINT
  41. 41. Outlook Web App WebParts  Access OWA content directly from a URL  Entered in browser  Embedded in application like SharePoint  Min. Permissions required = Reviewer
  42. 42. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  43. 43. Exchange + Lync  MAPI or EWS  OWA integration  UM integration  Play On Phone
  44. 44. Mapi or ews?EXCHANGE + LYNC
  45. 45. Exchange and Lync: MAPIor EWSAccess conversation history and voice mail Play back voice mail message Display free/busy information and working hours Display meeting subject, time, and location Display Out of Office status and note Exchange contact sync Search Outlook personal contacts
  46. 46. Exchange and Lync:Free/Busy  Does not require Outlook if EWS is deployed!
  47. 47. Exchange and Lync:Free/Busy ...  EWS Not Deployed?  Verify the InternalURL and ExternalURL for the Web Services virtual directory are entered
  48. 48. Exchange and Lync:Free/Busy ...  The information discovered by Lync via Autodiscover is cached in the registry
  49. 49. Lync Requires Exchange2010 For  Presence info in OWA  Single Contact Store
  50. 50. Owa integrationEXCHANGE + LYNC
  51. 51. Lync 2010 Exchange 2010OWA  Install the necessary updates on your Exchange Server  Configure the Exchange 2010 CAS  Configure Lync 2010
  52. 52. Exchange 2010 Sp2 CASUpdates?  Possible: vcredist_x64.exe  Possible: Office Communications Server 2007 R2 Web Service Provider  Unified Communications API 2.0 Redist (64 Bit) Hotfix KB 2400399  Possible (Win2008R2) Hotfix KB 968802: UcmaRedist.msp (!)
  53. 53. Configure Exchange 2010CAS  Set-OwaVirtualDirectory:  InstantMessagingType OCS  InstantMessagingEnabled $True  InstantMessagingCertificateThumbPrint  InstantMessagingServerName
  54. 54. Configure Exchange 2010CAS IISRESET 
  55. 55. Configure Lync  Topology Builder: New Trusted Application Pool  Lync Management Shell: New Trusted Application
  56. 56. Control?
  57. 57. Unified messagingEXCHANGE + LYNC
  58. 58. Lync And Exchange UM  Exchange UM can service more than Lync Voice  Lync needs Exchange UM as a Voice Mail repository
  59. 59. Configuration  Create Exchange UM + Lync Dial Plan  Run Exchange UC Configuration Script  Run Lync UM Configuration Tool
  60. 60. No UM Integration
  61. 61. Small Note Collocation  Exchange CAS + UM Collocated  OWA Integration Configured  Solution  Safe to ignore  Remove the CsTrustedApplication representing Exchange OWA (be careful when no longer collocating)
  62. 62. Small Note Collocation
  63. 63. Small Note Collocation
  64. 64. Small Note Collocation
  65. 65. Play on phoneEXCHANGE + LYNC
  66. 66. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  67. 67. Lync and SharePoint  Skill Search  Access MySite from Lync – Options  On a SharePoint Server page, view a user’s Lync presence indicator and its associated menu or contact card
  68. 68. Skill Search in Lync 2010  Requires SharePoint 2007 or later with maintained MySites  SharePoint search center URL is provisioned via in- band settings  SharePoint must be published to the internet  Requires full version of SharePoint (WSS is not sufficient)
  69. 69. Lync 2010 SharePointSkill Search Process
  70. 70. Skill Search Config
  71. 71. Skill Search Config
  72. 72. Skill Search Config
  73. 73. Skill Search Config
  74. 74. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  75. 75. Integration Possibilities Exchange Server (on- Exchange Online premises) • Lync client presence integration • Lync client presence • IM/Presence in OWA integration Lync Online • Lync client presence integration • Lync client presence • IM/Presence in OWA integration Lync Server on- • Exchange Voice mail integration • IM/Presence in OWA premises • Exchange Voice mail integration Presence integration = OOF messages in Lync, calendar-based presence status, embedded presence in Outlook and Office SharePoint Server (on- SharePoint Online premises) • Lync client presence integration • Lync client presence integration Lync Online • Lync client presence integration • Lync client presence Lync Server on- integration • Skill search in Lync client premises Presence integration = embedded presence and click-to-communicate in SharePoint sites
  76. 76. Agenda Introduction Out of the Box Exchange + RMS Exchange + SharePoint Exchange + Lync Lync + SharePoint On Premises - Online
  77. 77. Ilse Van Criekinge • Technology Advisor Core UC • Microsoft Belux http://blogs.technet.com/ilvancri ilvancri@microsoft.com @ivcrieki Thank You!

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