Case studies in social media

1,071 views

Published on

  • Be the first to comment

  • Be the first to like this

Case studies in social media

  1. 1. Case Studies in Social Media Michael C. DeAloia Social Media Lab Social Media All Stars @TechCzar
  2. 2. “ Seven Pack” of Social Media <ul><li>Customer Service </li></ul><ul><li>Networking </li></ul><ul><li>Thought Leadership </li></ul><ul><li>Collaboration </li></ul><ul><li>Customer Acquisition </li></ul><ul><li>Public Relations </li></ul><ul><li>Loyalty Building </li></ul>
  3. 3. “ Houston…We have a problem.”
  4. 4. Case Studies
  5. 5. Case Studies
  6. 6. Case Studies
  7. 7. Bliss!
  8. 8. Case Studies
  9. 9. Case Studies
  10. 10. Case Studies
  11. 11. <ul><li>Follow-us at: </li></ul><ul><li>twitter.com/SMLabCleveland </li></ul><ul><li>www.ClevelandSocialMediaLab.wordpress.com </li></ul>
  12. 12. Michael C. DeAloia “ Tech Czar” MOBILE #: 216.212.4067 eMAIL: [email_address] BLOGS: www.techczar.blog.com www.coolhistoryofcleveland.wordpress.com SOCIAL MEDIA: www.twitter.com/techczar www.facebook.com/techczar www.linkedin.com/in/dealoia http://foursquare.com/user/techczar www.slideshare.net/techczar www.youtube.com/user/TheTechCzar RESUME: http://www.visualcv.com/mdealoia SOCIAL MEDIA STRATEGIST

×