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For over 11 years eduroam has been streamlining the mobile user experience and making it easier for researchers and students on the go to collaborate and innovate. With millions of transactions a day across over 60 countries the eduroam approach has scaled and kept abreast of the fast pace of change in ICT and explosive growth in mobile devices. Tapping into the talent pool of the eduroam community has been instrumental to keeping the service relevant and meaningful for the past decade and for more years to come. We'll share how we do this and some of the activities and areas of focus ahead.