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Feedback Canvas - Agile Portugal 2017

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Feedback canvas, introduced by Haddad in 2013, is a promising tool for enhancing organization and quality of feedback in a wide range of scenarios. This communication is focused on what this tool is and some case studies where there are evidences of the usefulness and richness of this tool.

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Feedback Canvas - Agile Portugal 2017

  1. 1. A long time ago… in a company far way… Agile Portugal 2017 | Feedback Canvas | June 2017
  2. 2. Agile Portugal 2017 | Feedback Canvas | June 2017 Filipa Veiga Tavares Scrum Master UX Designer Carlos Ferreira Scrum Master Software Developer Ricardo Fernandes Product Owner
  3. 3. Agile Portugal 2017 | Feedback Canvas | June 2017
  4. 4. Agile Portugal 2017 | Feedback Canvas | June 2017 How do I know that I love my job?
  5. 5. Anyone knows someone that makes a code too hard to understand? Agile Portugal 2017 | Feedback Canvas | June 2017
  6. 6. Agile Portugal 2017 | Feedback Canvas | June 2017 As a developer, how do I know the code doesn´t have bugs?
  7. 7. As a Designer, how do I know the developer understands all design artefacts so they can implement the feature? Style Guide by Bi-Bright UX Designers
  8. 8. How do we know the team are in a good level of motivation? “The Happy Show” by Stefan Sagmeister's on Institute of Contemporary Art's (ICA)
  9. 9. As a Scrum Master, how do I know the team is doing better this sprint than the last one?
  10. 10. As a UX Designer, how do I know the feature meets both business and client needs? UX Strategy by Bi-Bright UX Designer
  11. 11. User Storie Mapping by Bi-Bright Software Team As a Product Owner, how do I know my vision of the product is the correct one?
  12. 12. How do we know the client is satisfied with our product? Usability Tests by Bi-Bright Software Team
  13. 13. FEEDBACK Agile Portugal 2017 | Feedback Canvas | June 2017
  14. 14. "Insanity: doing the same thing over and over again and expecting different results." Albert Einstein Agile Portugal 2017 | Feedback Canvas | June 2017
  15. 15. Agile Portugal 2017 | Feedback Canvas | June 2017
  16. 16. “occurs when outputs of a system are fed back as inputs as part of a chain of cause and effect that forms a circuit or loop” Andrew Ford, 2010 Feedback Copyright© 1997 Principia Cybernetica Agile Portugal 2017 | Feedback Canvas | June 2017
  17. 17. Copyright© Alan Kent´s Agile Portugal 2017 | Feedback Canvas | June 2017
  18. 18. Image by Vitor Massari Sprint execution flowPlanning Daily Meeting 2 to 4 Weeks Product increment Review/Demo Retrospective Learned Lessons and improvements Agile Portugal 2017 | Feedback Canvas | June 2017
  19. 19. Agile Portugal 2017 | Feedback Canvas | June 2017 the stakeholders don´t give us effective feedback… Agile Portugal 2017 | Feedback Canvas | June 2017
  20. 20. Agile Portugal 2017 | Feedback Canvas | June 2017 //Card Sorting //Guerrilla Usability Test //Stakeholder Interview //Focus Group //Questionnaires //A/B Test //Pair programming //Code review //Unit tests Card Sorting by Bi-Bright UX Designer Techniques and tools for exchanging feedback FOR THE PRODUCT
  21. 21. //Kudo Board and Kudo Cards //Happiness Index //Suggestion Box //Feedback Wall, Feedback Board or Feedback Door //Feedback 360º //Feedback Wraps //Written Feedback Kudo Board by Bi-Bright Software Team Agile Portugal 2017 | Feedback Canvas | June 2017 Techniques and tools for exchanging feedback FOR THE TEAM
  22. 22. and then we found the Feedback Canvas
  23. 23. by Matheus Haddad FEEDBACK CANVAS Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 Team member Competence Strengths Weaknesses Improvement actions Activities Beginner Apprentice Practitioner Professional Teacher Leader Master Agile Portugal 2017 | Feedback Canvas | June 2017
  24. 24. Scrum Master Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 Agile Portugal 2017 | Feedback Canvas | June 2017 by Matheus Haddad FEEDBACK CANVAS Team member Competence Strengths Weaknesses Improvement actions Activities Beginner Apprentice Practitioner Professional Teacher Leader Master
  25. 25. Beginner Apprentice Practitioner Professional Teacher Leader Master Scrum Master Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 by Matheus Haddad FEEDBACK CANVAS Scrum meetings facilitation Team member Competence Strengths Weaknesses Improvement actions Activities Agile Portugal 2017 | Feedback Canvas | June 2017
  26. 26. Scrum Master Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 by Matheus Haddad FEEDBACK CANVAS Scrum meetings facilitation Team member Competence Strengths Weaknesses Improvement actions Activities Beginner Apprentice Practitioner Professional Teacher Leader Master Agile Portugal 2017 | Feedback Canvas | June 2017
  27. 27. Scrum Master Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 by Matheus Haddad FEEDBACK CANVAS Scrum meetings facilitation Team member Competence Strengths Weaknesses Improvement actions Activities Beginner Apprentice Practitioner Professional Teacher Leader Master Agile Portugal 2017 | Feedback Canvas | June 2017
  28. 28. Scrum Master Team member Competence Strengths Weaknesses Improvement actions Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 by Matheus Haddad FEEDBACK CANVAS Scrum meetings facilitation Activities Beginner Apprentice Practitioner Professional Teacher Leader Master Agile Portugal 2017 | Feedback Canvas | June 2017
  29. 29. Scrum Master Team member Competence Strengths Weaknesses Improvement actions Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013 by Matheus Haddad FEEDBACK CANVAS Scrum meetings facilitation Activities Beginner Apprentice Practitioner Professional Teacher Leader Master Agile Portugal 2017 | Feedback Canvas | June 2017
  30. 30. Adaptation of the feedback canvas by Matheus Haddad FEEDBACK CANVAS Agile Portugal 2017 | Feedback Canvas | June 2017
  31. 31. Adaptation of the feedback canvas by Matheus Haddad FEEDBACK CANVAS ON SPRINT REVIEW Agile Portugal 2017 | Feedback Canvas | June 2017
  32. 32. Adaptation of the feedback canvas by Matheus Haddad FEEDBACK CANVAS ON SPRINT RETROSPECTIVE Agile Portugal 2017 | Feedback Canvas | June 2017
  33. 33. Agile Portugal 2017 | Feedback Canvas | June 2017 Adaptation of the feedback canvas by Matheus Haddad FEEDBACK CANVAS FOR INDIVIDUAL USE
  34. 34. give us your feedback
  35. 35. Agile Portugal 2017 | Feedback Canvas | June 2017 Adaptation of the feedback canvas by Matheus Haddad FEEDBACK CANVAS Applicability of the tool Communication Contents
  36. 36. Filipa Veiga Tavares Carlos Ferreira Ricardo Fernandes Thanks! Images by UnSplash.com Agile Portugal 2017 | Feedback Canvas | June 2017

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