Buzzient – Siebel Integration<br />
Take Action on Social Media Posts from Siebel<br />
Posts go into Service Request/Lead Workflow<br />
Engage Without Leaving Siebel<br />
Engagement History Tracked in Buzzient<br />
Engagement History Added to Siebel as an Activity<br />
User-defined Filters to Auto Create SRs/Leads<br />
Analytics on the Social Media Posts<br />
Buzzient – CRM On Demand Integration<br />
Take Action on Social Media Posts from CRMOD<br />
Posts go into Service Request/Lead Workflow<br />
Engage Without Leaving CRMOD<br />
Engagement History Tracked in Buzzient<br />
Engagement History Added to CRMOD as an Activity<br />
User-defined Filters to Auto Create SRs/Leads<br />
Analytics on the Social Media Posts<br />
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Buzzient Oracle Crm Integration Screenshots 10 06 2011

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Screenshots of Buzzient social media integration with Oracle CRM On Demand and Siebel. In production. Today

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Buzzient Oracle Crm Integration Screenshots 10 06 2011

  1. 1. Buzzient – Siebel Integration<br />
  2. 2. Take Action on Social Media Posts from Siebel<br />
  3. 3. Posts go into Service Request/Lead Workflow<br />
  4. 4. Engage Without Leaving Siebel<br />
  5. 5. Engagement History Tracked in Buzzient<br />
  6. 6. Engagement History Added to Siebel as an Activity<br />
  7. 7. User-defined Filters to Auto Create SRs/Leads<br />
  8. 8. Analytics on the Social Media Posts<br />
  9. 9. Buzzient – CRM On Demand Integration<br />
  10. 10. Take Action on Social Media Posts from CRMOD<br />
  11. 11. Posts go into Service Request/Lead Workflow<br />
  12. 12. Engage Without Leaving CRMOD<br />
  13. 13. Engagement History Tracked in Buzzient<br />
  14. 14. Engagement History Added to CRMOD as an Activity<br />
  15. 15. User-defined Filters to Auto Create SRs/Leads<br />
  16. 16. Analytics on the Social Media Posts<br />

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