Social Media Participants are vocal in their opinions about your brands and products on these blogs, social networks, wikis and forums. But you can’t hire an army of people to analyze the many millions of these influential, valuable and constantly changing opinions. Social Media is everywhere .
Buzzient Enterprise is a powerful Social Media Analytics solution. Buzzient Enterprise harvests, aggregates and calculates Social Media Participant opinions about your brands and products. These opinions are gathered from blogs, social networks, wikis and forums. Quantitative, actionable information is delivered to you from qualitative postings.
A few highlights of Buzzient Enterprise Social Media Analytics Solution…
See how online users feel about you so you can take action. 1
“ How does my Sentiment Index measure up to the competition?” Buzzient Enterprise also delivers Sentiment Indices for competitive comparison. “ What does the online world think about my brand?” Buzzient Enterprise delivers Sentiment Index calculations (positive/negative perception analysis) for your brands and products.
“ How has opinion about us changed over time?” Buzzient Enterprise delivers historical trending so you can recognize changes in opinions and identify opportunities to enhance or repair perception.
Discover how actively your brand is mentioned online. 2
“ Are we being mentioned more or less than the competition?” Buzzient Enterprise delivers Share of Voice analysis so you can determine how much your brand is talked about relative to your competitors. You might discover you need to run programs to make your fans more vocal about you.
See who’s doing the talking so you can target them. 3
“ Who are the most valuable Social Media Participants for us?” Buzzient Enterprise delivers to you the list of the most important opinion leaders, their posts and (where available) their demographics. These are the influencers you need to identify.
Find out what they’re saying so you can influence it. 4
“ What are people talking about?” Buzzient Enterprise delivers the terms, brands and products Social Media Participants are talking about in their posts. You can see whether or not people are talking about the things you want them to. Also discover what people WISH you had in order to help drive your product development.
“ What do the actual posts say?” Buzzient Enterprise delivers text from the posts themselves so you can read what Social Media Participants are really saying about you and your competitors – both positive and negative.
Find out where they’re talking so you can advertise to them there. 5
“ Where are people talking about me?” Buzzient Enterprise delivers the list of websites where users are most likely to end up when researching your brand. These are your opportunities to optimize online advertising to Social Media Participants.
Be alerted if there’s a lot of talk about customer service or quality issues. 6
“ How can we see if people are discussing issues about us?” Buzzient Enterprise delivers a Newsfeed so you can monitor warnings and address quality or other issues early.
Discover how the competition compares to you. 7
“ How do we stack up to the competition?” Buzzient Enterprise delivers a Competitor Report for the brands you wish to monitor. With this intelligence you can determine where you stand and construct your programs accordingly.
See key measurements on one overview screen. 8
“ Is there a quick way to see key measurements?” Buzzient Enterprise delivers a Dashboard view so you can quickly see your Sentiment Index, Sentiment Trend, Share of Voice and competitive Index position.
Buzzient Enterprise Social Media Analytics Solution provides you with actionable information to help you increase top-line growth and margins.
Social Media Analytics Solution Thank you for your time. For more information, please contact us at [email_address]