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What Is MPS?

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This presentation is an 18 slide overview outlining the cost control strategy and benefits of a managed print environment.

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What Is MPS?

  1. 1. Managed Print Services Managed Print A smart cost control strategy
  2. 2. Let’s start with some questions… <ul><li>You know how much you spend on equipment – how about supplies ? </li></ul><ul><li>When you thought about supplies, did you consider inventory carrying costs? </li></ul><ul><li>Did you consider the time it takes to find the part number and order it? </li></ul><ul><li>How about shipping ? </li></ul><ul><li>And what about color? Don’t know how much it costs, just that it’s expensive? </li></ul>Don’t know the answers? Good news: You are not alone. 90% of all companies do not know what they are currently spending on internal desktop and network printing. Open Road Technologies | www.ortmemphis.com
  3. 3. Where does all the money go? Open Road Technologies | www.ortmemphis.com Drive installation and upgrades Unscheduled maintenance Help desk Excess supplies
  4. 4. The Desired Outcome <ul><li>Control expenses </li></ul><ul><ul><li>Manage the environment </li></ul></ul><ul><ul><li>Optimize the infrastructure </li></ul></ul><ul><ul><li>Improve workflow </li></ul></ul><ul><li>Boost productivity </li></ul><ul><ul><li>Do more with less </li></ul></ul><ul><ul><li>Focus on core business </li></ul></ul>
  5. 5. Managed Print from Xerox The Impacts of Printing
  6. 6. Financial Impact <ul><li>Printing Cost total 1-3% of annual revenues * </li></ul><ul><li>Print Volume is declining at 1-2% per year** </li></ul><ul><li>Related Costs </li></ul><ul><ul><li>For every $1 spent on printing it takes another $9 to manage it*** </li></ul></ul>* Gartner Group ** IDC *** All Associates Group <ul><ul><li>The Cost Equation </li></ul></ul><ul><ul><li>If revenues and profits don’t increase at the same rate as the rising cost of documents, the result is eroding profits </li></ul></ul>Open Road Technologies | www.ortmemphis.com Annual Revenue Average Annual Print Spend $10 million $100K to $300K
  7. 7. Environmental Impact <ul><li>Paper, Toner and Power </li></ul><ul><ul><li>One case of paper (10 reams) uses approximately 60% of a tree* </li></ul></ul><ul><ul><li>Production of 50 lbs. (5,000 pages/1 case) of copy paper produces 143 lbs. of green house gases* </li></ul></ul><ul><ul><li>Three quarts of oil are consumed in the production of a single new toner cartridge and they take over 1,000 years to decompose** </li></ul></ul><ul><ul><li>Millions of square feet of landfill space is consumed with used toner cartridges, paper, and printers that could be recycled.** </li></ul></ul>*printgreen.com ** State of California Open Road Technologies | www.ortmemphis.com Office Employees Pages per Year Trees per Year Greenhouse Gas Emissions 100 1 million 120 282,000 lbs
  8. 8. Productivity Impact <ul><li>Work Flow </li></ul><ul><ul><li>Old drivers not compatible with new applications </li></ul></ul><ul><ul><li>Materials not in stock </li></ul></ul><ul><li>Broken Devices </li></ul><ul><ul><li>Documents not delivered </li></ul></ul><ul><ul><li>Delays </li></ul></ul><ul><ul><li>Customer responsible for having materials available </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  9. 9. IT Impact <ul><li>Maintenance Burden </li></ul><ul><ul><li>15% of their time on printer related issues* </li></ul></ul><ul><ul><li>Required driver updates for multiple models/brands of printers </li></ul></ul><ul><ul><li>Not trained as printer technician </li></ul></ul><ul><ul><li>Pulls them away from projects requiring their expertise </li></ul></ul>* IDC Open Road Technologies | www.ortmemphis.com
  10. 10. A Sensible Strategy Managed Print from Xerox
  11. 11. Manage Expenses <ul><li>Outsource Management of the Printers </li></ul><ul><ul><li>Reduce the high cost of IT’s involvement with printers </li></ul></ul><ul><ul><li>Reduce administration of the fleet with one vendor providing one invoice a month for the pages printed </li></ul></ul><ul><ul><li>Reduce wasted materials </li></ul></ul><ul><ul><li>Reduce downtime </li></ul></ul><ul><ul><li>Protect the technology investment </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  12. 12. Minimize Carbon Footprint <ul><li>Green Printing </li></ul><ul><ul><li>Recycle toner cartridges, paper, and printers diverts millions of cubic feet of material from landfills </li></ul></ul><ul><ul><li>The recovery and reuse of toner cartridges and paper saves power through less manufacturing* </li></ul></ul><ul><ul><li>Use post consumer recycled paper </li></ul></ul><ul><ul><li>Reduce materials inventory and the associated waste </li></ul></ul><ul><li>Utilize alternative inks to laser that have less environmental impact </li></ul><ul><li>Approximately 50% less energy is used by one multifunction printer than the combined annual consumption of the individual products it replaces </li></ul>* State of California Open Road Technologies | www.ortmemphis.com
  13. 13. Boost Productivity <ul><li>Improve Workflow </li></ul><ul><ul><li>Proactive maintenance by properly trained technicians increases availability of required devices </li></ul></ul><ul><ul><li>Having the right materials and devices in the right locations at the right time eliminates delays in producing needed documents </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  14. 14. Free Up IT Resources <ul><li>Reduce the printer burden </li></ul><ul><ul><li>Remote monitoring software reports device status and errors reducing help desk calls </li></ul></ul><ul><ul><li>Outsourced service eliminates IT from spending time on issues not requiring their expertise </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  15. 15. Implementing the Strategy Managed Print from Xerox
  16. 16. <ul><li>Stop Buying </li></ul><ul><ul><li>Without knowing what you have, what you are doing with those devices, and what those devices are costing, adding more devices generally does not solve the problems or reduce the costs related to printer fleets </li></ul></ul><ul><li>Discovery – Due Diligence </li></ul><ul><ul><li>Conduct an assessment of print devices resulting in a report that details the current usage, costs, and issues related to the fleet of printers </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  17. 17. <ul><li>Outsource the Printer Management </li></ul><ul><ul><li>Without remote monitoring technology and an expertise in printers, companies are best served by outsourcing this non-core maintenance and management function to a qualified partner </li></ul></ul><ul><li>Optimize the Infrastructure </li></ul><ul><ul><li>With reporting of usage trends informed decisions can be made regarding the consolidation of print assets, the strategic placement of MFP’s to increase productivity and software solutions to improve user productivity </li></ul></ul>Open Road Technologies | www.ortmemphis.com
  18. 18. Take Action! <ul><li>Assess the Current Environment </li></ul><ul><ul><li>What devices do you have? </li></ul></ul><ul><ul><li>How much are the devices used? </li></ul></ul><ul><ul><li>What is the true total cost of your current printing? </li></ul></ul><ul><li>Better Information for Better Decisions </li></ul><ul><ul><li>Factual Information </li></ul></ul><ul><ul><li>Implementation steps </li></ul></ul><ul><ul><li>Semi-annual account reviews </li></ul></ul>Open Road Technologies | www.ortmemphis.com

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