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DRJ Fall World 2011 Presentation

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  1. 1. Tim Bonno<br />Read my blog at:<br />NIMS? ICS? BCP? OMG!Disaster Recovery JournalFall World 2011 Conference<br />Tim Bonno email: - LinkedIn:<br />1<br />
  2. 2. Who's Attending This Workshop?<br />Tim Bonno email: - LinkedIn:<br />2<br />Sample: 80 companies registered as of September 2, 2011<br />
  3. 3. What We’ll Discuss<br />Introduction to NIMS<br />Introduction to ICS<br />Relevance with Business Continuity<br />Benefits<br />Next Steps (hint: Implementation)<br />So … let’s get started, shall we?<br />Tim Bonno email: - LinkedIn:<br />3<br />
  4. 4. Two Immediate Business Needs<br />Tim Bonno email: - LinkedIn:<br />In disaster response, businesses have two critical needs from public safety:<br />Information<br />Relative to the incident – current and future<br />Critical to decision making and planning<br />Access<br />To our facilities<br />Decision makers<br />Do you have the keys to access your “gatekeepers”?<br />4<br />
  5. 5. Homeland Security Presidential Directives (HSPDs)<br />Tim Bonno email: - LinkedIn:<br />HSPD-5<br />Management of Domestic Incidents<br />Critical Infrastructure Identification, Prioritization, and Protection<br />HSPD-7<br />HSPD-8<br />National Preparedness<br /> Mandates<br />National Incident Management System (NIMS)<br />5<br />
  6. 6. NIMS Overview<br />What ? . . . NIMS provides a consistent nationwide template . . .<br />Who? . . . to enable Federal, State, tribal, and local governments, the private sector, and nongovernmental organizations to work together . . . <br />How? . . . to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents regardless of cause, size, location, or complexity . . . <br />Why? . . . in order to reduce the loss of life and property, and harm to the environment.<br />Tim Bonno email: - LinkedIn:<br />6<br />
  7. 7. NIMS: What It Is & What It’s Not<br />NIMS is . . .<br />A flexible framework of: <br />Doctrine<br />Concepts<br />Principles<br />Terminology<br />Organizational processes<br />Applicable to all hazards and jurisdictions<br />NIMS is not . . .<br />An operational incident management plan<br />A resource allocation plan<br />A terrorism/WMD-specific plan<br />Designed to address international events<br />Tim Bonno email: - LinkedIn:<br />7<br />
  8. 8. NIMS Components<br />Preparedness<br />Communications and Information Management<br />Resource Management <br />Command and Management<br />Ongoing Management and Maintenance <br />Tim Bonno email: - LinkedIn:<br />8<br />
  9. 9. Preparedness: Continuous Cycle<br />Planning<br />Taking Corrective Action<br />Organizing<br />Preparedness Cycle<br />Evaluating<br />Training<br />Exercising<br />Equipping<br />Tim Bonno email: - LinkedIn:<br />9<br />
  10. 10. Coordination of Preparedness Activities<br />Effective preparedness activities involve coordination among:<br />Individuals<br />Preparedness organizations<br />Nongovernmental organizations (NGOs)<br />The private sector<br />Tim Bonno email: - LinkedIn:<br />10<br />The private sector owns and protects 85 percent of the nation’s infrastructure<br />
  11. 11. NIMS Preparedness Efforts<br />Preparedness efforts include: <br />Planning<br />Essential functions. <br />Orders of succession. <br />Delegations of authority. <br />Continuity facilities. <br />Continuity communications. <br />Vital records management. <br />Human capital. <br />Procedures and protocols<br />Training and exercises<br />Personnel qualifications and certification<br />Equipment certification<br />Tim Bonno email: - LinkedIn:<br />11<br />
  12. 12. Training<br />Training should allow practitioners to:<br />Use the concepts and principles of NIMS in exercises, planned events, and actual incidents. <br />Become more comfortable using NIMS, including the Incident Command System. <br />Tim Bonno email: - LinkedIn:<br />12<br />
  13. 13. Exercises<br />Exercises should:<br />Include multidisciplinary, multijurisdictional incidents. <br />Include participation of private-sector and nongovernmental organizations. <br />Cover aspects of preparedness plans, particularly the processes and procedures for activating local, intrastate, or interstate mutual aid and assistance agreements. <br />Contain a mechanism for incorporating corrective actions. <br />Tim Bonno email: - LinkedIn:<br />13<br />
  14. 14. NIMS Components<br />Tim Bonno email: - LinkedIn:<br />IncidentCommandSystem<br />Multiagency Coordination Systems<br />Public Information<br />14<br />
  15. 15. What Is ICS?<br />ICS:<br />Is a standardized, on-scene, all-hazard incident management concept. <br />Allows its users to adopt an integrated organizational structure that matches the complexities and demands of incidents.<br />Permits seamless integration of responders from all jurisdictions.<br />Can be used for incidents of any type, scope, and complexity.<br />Tim Bonno email: - LinkedIn:<br />15<br />
  16. 16. Why ICS?<br />Tim Bonno email: - LinkedIn:<br />16<br />Without ICS<br />With ICS<br />
  17. 17. ICS Organizational Components<br />Tim Bonno email: - LinkedIn:<br />Incident Commander<br />Public Information<br />Officer<br />Liaison<br />Officer<br />Safety<br />Officer<br />Operations Section<br />Planning Section<br />Logistics Section<br />Finance/Admin.Section<br />Staging Area<br />Resources<br />Unit<br />Demob.<br />Unit<br />Compensation<br />Claims Unit<br />Service<br />Branch<br />Support<br />Branch<br />Time<br />Unit<br />Situation<br />Unit<br />Doc.Unit<br />Procurement<br />Unit<br />Cost<br /> Unit<br />Branches<br />Air Ops<br />Branch<br />Commun.<br />Unit<br />Supply<br />Unit<br />Divisions<br />Groups<br />Medical<br />Unit<br />Facilities<br />Unit<br />Strike Team<br />Food<br />Unit<br />Ground<br />Support<br />Unit<br />Task Force<br />Single Resource<br />17<br />
  18. 18. ICS Features<br />Standardization<br />Common terminology<br />Command<br />Establishment and transfer of command<br />Chain of command and unity of command<br />Unified command<br />Planning/Organizational Structure<br />Management by objectives <br />Incident Action Plan (IAP)<br />Modular organization<br />Manageable span of control <br />Facilities and Resources<br />Comprehensive resource management<br />Incident locations and facilities<br />Communications/Information Management<br />Integrated communications<br />Information and intelligence management<br />Professionalism<br />Accountability<br />Dispatch/Deployment <br />Tim Bonno email: - LinkedIn:<br />18<br />
  19. 19. Common Terminology<br />Tim Bonno email: - LinkedIn:<br />Using common terminology helps to define:<br />Organizational functions.<br />Incident facilities.<br />Resource descriptions.<br />Position titles.<br />19<br />
  20. 20. Modular Organization<br />Tim Bonno email: - LinkedIn:<br />Incident command organizational structure is based on:<br />Size, type, and complexity of the incident.<br />Specifics of the hazard environment created by the incident. <br />Incident planning process and incident objectives.<br />20<br />A key principle of ICS is its flexibility.<br />
  21. 21. ICS Expansion and Contraction <br />Tim Bonno email: - LinkedIn:<br />Although there are no hard-and-fast rules, remember that: <br />Only functions/positions that are necessary are filled.<br />Each activated element must have a person in charge.<br />An effective span of control must be maintained.<br />21<br />
  22. 22. ICS Management<br />Tim Bonno email: - LinkedIn:<br />ICS span of control for any supervisor:<br />Is between 3 and 7 subordinates.<br />Optimally does not exceed 5 subordinates.<br />Delegating to the lowest level possible allows ICS supervisors to:<br />Assign responsibilities to subordinates. Until a task is delegated, the supervisor must assume responsibility for completing it.<br />Maintain a manageable span of control for the supervisor.<br />22<br />
  23. 23. Unity of Command<br />Tim Bonno email: - LinkedIn:<br />Under unity of command, personnel:<br />Report to only one supervisor. <br />Receive work assignments only from their supervisors. <br />Don’t confuse unity of command with Unified Command! <br />23<br />
  24. 24. Unified Command<br />As a team effort, Unified Command allows all agencies with jurisdictional authority or functional responsibility for an incident to jointly provide management direction to the incident.<br />In Unified Command, no agency’s legal authorities will be compromised or neglected.<br />Tim Bonno email: - LinkedIn:<br />24<br />
  25. 25. Incident Command Post (ICP)<br />Emergency Operations Center (EOC)<br />Tim Bonno email: - LinkedIn:<br />The location from which the Incident Command directs operations. <br />Generally located at or in the immediate vicinity of the incident site. <br />A central location that supports Incident Command by:<br />Making executive/policy decisions.<br />Coordinating interagency relations.<br />Dispatching and tracking requested resources.<br />Collecting, analyzing, and disseminating information.<br />25<br />Sites<br />
  26. 26. Incident Command Functions<br />Note: Intelligence may be added as a function, if required, to meet incident management needs. <br />Tim Bonno email: - LinkedIn:<br />26<br />
  27. 27. Incident Commander<br />Tim Bonno email: - LinkedIn:<br />Upon arriving at an incident, the higher ranking person will either assume command, maintain command as is, or transfer command to a third party.<br />In some situations or agencies, a lower ranking but more qualified person may be designated as the Incident Commander.<br />The Incident Commander performs all major ICS command and staff responsibilities unless the ICS functions are delegated and assigned.<br />27<br />
  28. 28. Incident Commander Role<br />Tim Bonno email: - LinkedIn:<br />The Incident Commander:<br />Provides overall leadership for incident response.<br />Delegates authority to others.<br />Takes general direction from agency administrator/official.<br />Incident Commander<br />28<br />
  29. 29. Incident Commander Responsibilities<br />Tim Bonno email: - LinkedIn:<br />The Incident Commander is specifically responsible for:<br />Ensuring incident safety. <br />Providing information services to internal and external stakeholders. <br />Establishing and maintaining liaison with other agencies participating in the incident.<br />All activities and functions until delegated and assigned to staff.<br />Assessing need for staff.<br />Establishing incident objectives.<br />Directing staff to develop the Incident Action Plan. <br />29<br />
  30. 30. Incident Commander’s Role<br />Executive’s/Senior Manager’s Role<br />Tim Bonno email: - LinkedIn:<br />The Incident Commander:<br />Manages the incident at the scene.<br />Keeps the EOC informed on all important matters pertaining to the incident.<br />These managers provide the following to the Incident Commander:<br />Policy<br />Mission<br />Strategic direction<br />Authority<br />Incident Management Roles<br />30<br />
  31. 31. Command Staff<br />Incident<br />Commander<br />Public Information<br />Officer<br />Liaison<br />Officer<br />Safety<br />Officer<br />It may be necessary for the Incident Commander to designate a Command Staff that:<br />Provides information, liaison, and safety services for the entire organization.<br />Reports directly to the Incident Commander.<br />Tim Bonno email: - LinkedIn:<br />31<br />
  32. 32. Public Information Officer (PIO)<br />Tim Bonno email: - LinkedIn:<br />Advises Incident Commander on information dissemination and <br />media relations. Incident <br />Commander approves information that the PIO releases.<br />Incident Commander<br />Obtains information from and <br />provides information to Planning Section.<br />Public Information Officer<br />Planning Section Chief<br />Obtains information from and provides information to community and media.<br />Community and Media<br />32<br />
  33. 33. Safety Officer<br />Tim Bonno email: - LinkedIn:<br />Advises Incident Commander on issues regarding incident safety.<br />Incident Commander<br />Works with Operations to ensure safety of field personnel. <br />Safety Officer<br />Operations Section Chief<br />Ensures safety of all incident personnel.<br />Incident Resources<br />33<br />
  34. 34. Liaison Officer<br />Tim Bonno email: - LinkedIn:<br />Assists Incident Commander by serving as point of contact for agency representatives who are helping to support the operation.<br />Incident Commander<br />Liaison Officer<br />Provides briefings to and answers questions from supporting agencies. <br />Agency Representative<br />34<br />
  35. 35. General Staff (Section Chiefs)<br />Incident management personnel organized according to function and reporting to the Incident Commander.<br />Incident<br />Commander<br />Public Information<br />Officer<br />Command Staff<br />Liaison<br />Officer<br />Safety<br />Officer<br />General Staff<br />Operations<br />Section Chief<br />Planning<br />Section Chief<br />Logistics<br />Section Chief<br />Finance/Admin<br />Section Chief<br />Note: An Intelligence/Investigations Chief may be established, if required, to meet incident management needs. <br />Tim Bonno email: - LinkedIn:<br />35<br />
  36. 36. Operations Section<br />Tim Bonno email: - LinkedIn:<br />The Operations Section:<br />Directs and coordinates all incident tactical operations.<br />Is typically one of the first organizations to be assigned to the incident.<br />Expands from the bottom up. <br />Has the most incident resources.<br />May have Staging Areas and special organizations.<br />36<br />
  37. 37. Operations Section Chief<br />Tim Bonno email: - LinkedIn:<br />The Operations Section Chief:<br />Develops and implements strategy and tactics to carry out the incident objectives.<br />Organizes, assigns, and supervises the tactical field resources.<br />Supervises air operations and those resources in a Staging Area.<br />37<br />
  38. 38. Planning Section<br />Tim Bonno email: - LinkedIn:<br />Maintains resource status.<br />Maintains and displays situation status.<br />Prepares the Incident Action Plan.<br />Develops alternative strategies.<br />Provides documentationservices.<br />Prepares the Demobilization Plan.<br />Provides a primary location for Technical Specialists assigned to an incident.<br />38<br />
  39. 39. The Planning “P”<br />Tim Bonno email: - LinkedIn:<br />Preparing for<br />the Planning<br />Meeting<br />Tactics<br />Meeting<br />Planning<br />Meeting<br />Preparing<br />for the<br />Tactics<br />Meeting<br />IAP Prep &<br />Approval<br />Command &<br />General Staff<br />Meeting<br />Operations<br />Briefing<br />IC/UC<br />Develop/Update<br />Objectives<br />Meeting<br />Execute Plan<br />& Assess<br />Progress<br />New Ops<br />Period Begins<br />Initial IC/UC<br />Meeting<br />Incident Brief<br />Using ICS-201<br />Initial Response<br />& Assessment<br />Initial Response<br />Notifications<br />Incident/Event<br />39<br />
  40. 40. I’ll Take Documentation For $500 Alex<br />Tim Bonno email: - LinkedIn:<br />40<br />What process do you have in place to document your company’s response & recovery actions?<br />How effective are you in documenting your actions?<br />
  41. 41. Planning Section: Documentation Unit<br />Tim Bonno email: - LinkedIn:<br />Provides documentation services, including the written Incident Action Plan. <br />Maintains and archives all incident-related documentation<br />41<br />
  42. 42. Forms and Supporting Documents<br />Tim Bonno email: - LinkedIn:<br />42<br />
  43. 43. Planning Section Chief<br />Tim Bonno email: - LinkedIn:<br />The Planning Section Chief:<br />Gathers, analyzes, and disseminates information and intelligence.<br />Manages the planning process.<br />Compiles the Incident Action Plan.<br />Manages Technical Specialists.<br />Planning Section Chief<br />43<br />
  44. 44. Logistics Section<br />Tim Bonno email: - LinkedIn:<br />Responsible for:<br />Communications.<br />Medical support to incident personnel.<br />Food for incident personnel.<br />Supplies.<br />Facilities.<br />Ground support<br />44<br />
  45. 45. Logistics Section Chief<br />Tim Bonno email: - LinkedIn:<br />The Logistics Section Chief:<br />Provides resources and services required to support incident activities.<br />Develops portions of Incident Action Plan and forwards them to Planning Section.<br />Contracts for and purchases goods and services needed at the incident.<br />45<br />
  46. 46. Finance/Administration Section<br />Tim Bonno email: - LinkedIn:<br />Contract negotiation and monitoring <br />Timekeeping <br />Cost analysis <br />Compensation for injury or damage to property<br />46<br />
  47. 47. Finance/Administration Section Chief<br />Tim Bonno email: - LinkedIn:<br />The Finance/Admin Section Chief:<br />Is responsible for financial and cost analysis.<br />Oversees contract negotiations.<br />Tracks personnel and equipment time.<br />Processes claims for accidents and injuries.<br />Works with Logistics to ensure resources are procured.<br />47<br />
  48. 48. Relevance to BCP<br />Tim Bonno email: - LinkedIn:<br />OSHA<br />Hazardous Waste Operations and Emergency Response [29 CFR 1910.120]<br />PS-Prep<br />DRII Professional Practices<br />#5 - Emergency Response and Operations<br />#10 - Coordination with External Agencies <br />BCI Good Practice Guidelines<br />“Developing and Implementing a BCM Response”<br />Business Emergency Operations Centers (BEOC)<br />48<br />
  49. 49. PS-PREP<br />Tim Bonno email: - LinkedIn:<br />ASIS International SPC.1-2009 Organizational Resilience: Security Preparedness, and Continuity Management System – Requirements with Guidance for use (2009 Edition).<br />British Standards Institution 25999 (2007 Edition) - Business Continuity Management.(BS 25999:2006-1 Code of practice for business continuity management and BS 25999: 2007-2 Specification for business continuity management) <br />National Fire Protection Association 1600-Standard on Disaster / Emergency Management and Business Continuity Programs<br />49<br />
  50. 50. Benefits<br />Tim Bonno email: - LinkedIn:<br />50<br />
  51. 51. Next Steps<br />Tim Bonno email: - LinkedIn:<br />Learn more about ICS<br />Determine how best to incorporate NIMS & ICS into your BCP<br />Network with your Public Sector counterparts<br />Train and Exercise<br />Use your adoption of NIMS & ICS to differentiate your company from your competitors<br />51<br />
  52. 52. How To Contact Me<br />Tim Bonno email: - LinkedIn:<br />52<br />Tim Bonno<br />e-mail:<br />LinkedIn:<br />My blog:<br />Follow me on Twitter<br />

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DRJ Fall World 2011 Presentation


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