Winning insights presentation may 2010

Welcome to Taylored Assessments

Business Insight Range of Diagnostics

Talk to TAUK For Intelligent Business Insights
T: +44 (0)845 900 2140 | E: info@taylored-assessments.net | S: tayloredassessments

Presentation Provided Information on:-

What makes a good Business Diagnostic Insightful and Accurate?
What makes Taylored Assessments Different
What it means for your business
Business Insights Range
Opportunity / Performance Gaps Explained
The Process
Reporting
Contact Information


Business Diagnostics – Myths and Truths

Business Diagnostics like many other business activities have been included in a phrase and reduced
to a three letter acronym IDB which stands for Information, Diagnostics and Brokerage, but what are
they really about?

In their simplistic context it means provision of information which it is carried out before brokering
in specialist services, however, when you dig deep it is a far richer subject with many applications
and possibilities than we would originally envisage.

But what makes a good diagnostic tool? Is it the questions and the way they are asked,
benchmarking so that there is a guide for what is good and bad, the reporting process leading to
action or the people intervention that has to take place to effect change?

Simply put it is all these things.

"A good diagnostic will be written so that it captures the information that is relevant to
move a business forward, it will provide time savings which result in monetary savings
and lead to a positive action.“
For full article Click Here


The Taylored Difference

Business is like a jigsaw! There are many different elements, when interlocked make a whole. The
Winning organisations of today understand how all the elements fit together and operate an open
culture that embodies change. They constantly assess their performance and plan their future
success through business analytics.

“We offer a unique business analytics platform providing products that enable professionals to
gather information and collate reports quickly and efficiently, saving time and money. ”

We work with organisations assisting them to develop their business not only through the accurate
gathering of information, but when required, advice on implementing transformational change
through our team of accredited consultants.

We work as a team helping each other to succeed.


Client Benefits

Ability to accurately identify where weaknesses lie
Ability to focus resource around main issues
Increase profitability
Mechanism to constantly evaluate your performance and address and “performance
gaps”
Create an open culture
Show Return on Investment
Stay ahead of your competitors through knowledge and fact
Plan and predict the future of your businesses
Gather stakeholder opinion for continuous improvement


Winning Insights - Research

The First XI deals with arguably the most important question in management: the ingredients for sustained
above-average performance in an organisation. …. Professor Fred Hilmer


Winning Insights

■ Independent academic research commenced 2000, sponsored by Mt Eliza Business School
(now the specialist Executive Education arm of Melbourne Business School).
■ The foundation survey involved over 1,000 CEOs and senior executives, exploring common
assumptions on management thinking, which was previously strongly US influenced.
■ It set out to answer the question: Which organisations were undeniably successful and –
most importantly - why?
■ Using a balanced scorecard approach, three years of subsequent rigorous academic research
was undertaken to identify the standout characteristics of leading organisations that
achieved sustained above-average performance over extended timeframes, incorporating
the ups and downs of economic cycles. They range from listed companies through to NFPs.
■ Nine key characteristics were strongly evident in the 11 organisations that emerged from the
detailed analysis phase of the research (hence “The First XI”).
■ These research findings were published in The First XI – Winning Organisations in Australia,
published in 2002. The Second Edition was released in 2007. The Australian Institute of
Management now ranks it among the top 10 best selling business books in Australia.
■ The 9 characteristics identified by the research now comprise the Dimensions of the
WinningWheel framework and related self-assessment survey.


Winning Insights – The Nine Dimensions

1. Having a clear – yet “fuzzy” strategy.
2. Having perfect alignment throughout the
organisation; being “in sync”.
3. Outlook: Looking out/looking in (an
expansive perspective).
4. The ability to adapt rapidly to changing
circumstances.
5. Having the “right” people.
6. Fostering leadership throughout the
organisation, not just a focus on leaders.
7. Managing the downside (risks).
8. Balance everything that impacts on
performance.
9. Effectively executing what you aim to do.


Opportunity / Performance Gaps Explained

“An Opportunity Gap is the difference between how well something is done and
how important it is perceived to be for the future success of the organisation.”

Also known as Performance Gaps.

Improving the performance gaps

Improved Performance, Morale and Productivity

Improved Profitability and Sustainable Growth

The Winning Organisations of Today


Winning Insights

Why was the diagnostic developed ?
■ To assist organisations measure their performance against the proven 9 Dimensions of the
WinningWheel framework.

■ To help organisations precisely target development priorities and focus actions in areas that offer
the most opportunity for improvement (“opportunity gaps”).

■ To continue the First XI research and provide valuable benchmark data.

Who should complete the diagnostic ?
■ Targeted at those leaders within an organisation who – collectively – should know most about
how the organisation is performing and where to focus for future success: ie: those in the
leadership/ management echelons of the organisation. (It is not an employee’s opinion survey)

■ Typically: the CEO, direct reports to the CEO, and the next level of management; we recommend
the top 3-4 leadership layers in an organisation, depending on size, plus key functional heads.


Winning Insights

■ Research-based, objective measure of performance against the First XI WinningWheel

■ Engagement of your extended leadership team in organisational assessment & reflection

■ Fast to complete, yet delivering high value, actionable insights from the reports

■ Clear identification of challenges & opportunities for the strategic planning cycle

■ Bivariate analysis enables you to identify major opportunity gaps (high importance, low performance)

■ Insights that enable prioritisation of initiatives

■ Clear reports that support cascade of information throughout the organisation

■ High quality consulting support to advise throughout the survey process and roadmap implementation

■ Consistent, structured approach that allows periodic re-assessment of your progress


The Process

The process consists of a simple and in-depth overview of an organisation at all levels. It consists of an on-line
survey which can be run for individuals or organisations as a whole.

The resulting report is extremely visual using graphs, tables, text and provides a comprehensive platform from
which to benchmark future success and design action plans to move a business forward.


Winning Insights – Reporting


Winning Insights - Reporting


Examples

This table shows the overall dimension results for the organisation

Performance Importance Performance Gaps
Results/ % Difference
Dimensions Avg. Raw Avg. Raw % Importance Avg. Raw +/-
Performance (Based on %
Score Score Rating Gap
Rating Rating)
1: Strategy 4.3 62.0 6.4 91.7 -2.1 -29.7
2:
Communicatio 3.9 56.3 6.1 87.4 -2.2 -31.1
n
3:
4.4 62.3 6.2 88.3 -1.8 -26.0
Stakeholders
4:
4.2 59.7 6.4 91.4 -2.2 -31.7
Technologies
5: People 3.2 45.7 6.3 90.6 -3.1 -44.9
6: Financials 3.7 52.6 6.3 90.0 -2.6 -37.4
7: Sales and
4.2 60.6 6.3 90.3 -2.1 -29.7
Marketing
8: Bringing it
3.7 52.9 6.5 92.9 -2.8 -40.0
all together


Reporting

Through our practical Business Analytics Software, we have brought sophisticated
statistical analysis to everyone in easy to understand reports.

Professionals spend many hours generating reports for continuous improvement,
people and organisational development and evaluation, our software does it for you
saving often days of time usually spent in collating and reporting information.

The reports clearly show where there are performance issues and where organisations
are missing opportunities.


Contact Details

UK Office: Australian Office:
Fairney House 51/53 Bradford Street
Wesley Drive Mount Martha
Benton Square Industrial Estate Victoria 3934
Newcastle upon Tyne Australia
NE12 9UP

Tel: +44 (0)845 900 2140 Tel: +61 (0)3 5988 4445
Skype: tayloredassessments Skype: tayloredassessments
Email: wendy@tayloredassessments.net Email: bryan@taylored-assessments.net
Web: www.tayloredassessments.net Web: www.taylored-assessments.net


Winning insights presentation may 2010

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