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An Introduction: Technology, Ethics, and the Workplace

Learning Objectives:

1. Explore ethical questions resulting from increased use of technology in the workplace.

2. Understand benefits and challenges created by use of technology in the workplace.

3. Discuss the potential impact of personal use of technology on professional life.

4. Explore strategies for addressing potential ethical concerns in using technology.

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An Introduction: Technology, Ethics, and the Workplace

  1. 1. Objectives  Explore ethical questions resulting from increased use of technology in the workplace.  Understand benefits and challenges created by use of technology in the workplace.  Discuss the potential impact of personal use of technology on professional life.  Explore strategies for addressing potential ethical concerns in using technology. 08/26/2015An Introduction: Technology, Ethics, and the Workplace 2
  2. 2. Values vs. Ethics Values  Beliefs and/or attitudes about what is good or desirable.  Based upon life experience, family, culture, religion profession, society. Ethics  Based on a set of values and principles defined by a group.  Rules or standards of conduct pertaining to a group of people (e.g. – social workers). 08/26/2015An Introduction: Technology, Ethics, and the Workplace 3
  3. 3. Types of Technology Electronic Tools  Personal Computers  Mobile Telephones  Fax Machines  Websites  Email Social Media/Networks 08/26/2015An Introduction: Technology, Ethics, and the Workplace 4  Facebook  Twitter  LinkedIn  Instagram  Snapchat
  4. 4. Social Media Revolution 2015 08/26/2015 An Introduction: Technology, Ethics, and the Workplace 5 Social Media Revolution 2015
  5. 5. Ethical Issues – In Review Ethical Challenges  Situations involving ethical principles.  Ethical decision making based on policies, professional code of ethics, and/or laws. Ethical Dilemmas  Involves two (2) or more competing ethical principles.  Conflict of values, rights and/or professional responsibilities.  Each possible alternative will result in an undesirable outcome for one (1) or more stakeholders. 08/26/2015An Introduction: Technology, Ethics, and the Workplace 6
  6. 6. Codes of Conduct and Technology  Purpose:  Offer guidance and professional standards.  Improve practice & promote accountability.  Protect the public.  Examples of Professional Codes of Conduct for Technology Use  National Association of Social Work (NASW) Code of Ethics  Association of Social Work Boards (ASWB) 08/26/2015 An Introduction: Technology, Ethics, and the Workplace 7
  7. 7. Use of Technology in the Workplace (cont.)  Confidentiality  Maintaining privacy and integrity of information  Accessibility  How accessible should one be?  Professional Integrity of Communication  What type of communication is appropriate? 08/26/2015An Introduction: Technology, Ethics, and the Workplace 8
  8. 8. Use of Technology in the Workplace Benefits: Convenient Accessible Cost-effective Quick Response Time 08/26/2015An Introduction: Technology, Ethics, and the Workplace 9
  9. 9. Use of Technology in the Workplace (cont.) Challenges: Employees have varying degrees of what is “ethical” or “unethical”. Blurred lines between professional and personal lives. Employees’ expectation of privacy vs. public information 08/26/2015An Introduction: Technology, Ethics, and the Workplace 10
  10. 10. 08/26/2015An Introduction: Technology, Ethics, and the Workplace 11
  11. 11. Let’s Discuss… “The Case of the LinkedIn Recommendation” 08/26/2015An Introduction: Technology, Ethics, and the Workplace 12
  12. 12. Employers’ Access to Professionals’ Personal Information  Potential and/or current employers may use technology and social media to collect information How much personal information should be available for public view? What is the expectation of privacy and/or free speech? Should information gained from social media be used against an employee? 08/26/2015An Introduction: Technology, Ethics, and the Workplace 13
  13. 13. Ethical Framework for Use of Technology in the Workplace  Policies, codes of conduct, laws, etc., are essential for ethical use of technology in the workplace:  Technology can blur the boundaries between personal and professional lives.  Adhere to ethical principles key to professions’, organization, etc. use of technology in the workplace.  Transparency is essential when creating and enforcing policies and procedures specific to use of technology in the workplace.  Keep abreast of technological advancements to anticipate ethical challenges resulting from emerging forms of communication. 08/26/2015 14 An Introduction: Technology, Ethics, and the Workplace
  14. 14. Do You Know Your Workplace Technology Policy? 08/26/2015An Introduction: Technology, Ethics, and the Workplace 15
  15. 15. “Technology Is Not Evil”  Technology provides offers valuable opportunities and tools to minimize numerous social and cultural barriers.  Professionals, at all levels, must understand the importance and adhere to his or her professional code of conduct in the use of technology in their workplace. 08/26/2015An Introduction: Technology, Ethics, and the Workplace 16
  16. 16. References 1. Stephen Lilley, Andra Gumbus, Frances S. Grodzinsky (2010). What Matters To Non- Experts About Property And Privacy Rights? Ethicomp 2010. 2. Ryoko, Asai (2011). Social Media as a Tool for Change. Ethicomp 2011. 3. William Bülow, Misse Wester (2011) Autonomy and Privacy in the context of social networking. Ethicomp 2011. 4. Karolina Churska-Nowak, Piotr Pawlak (2011) 'Growing role of the Internet services in political marketing. Social networks in use in political life'. Ethicomp 2011. 5. Don Gotterbarn (2011) Tweeting is a beautiful sound, but not in my backyard: Employer Rights and the ethical issues of a tweet free environment for business. Ethicomp 2011. 6. Stephen Lilley, Frances S. Grodzinsky, Andra Gumbus, (2011) Facebook: Providing a Service to Members or a Platform to Advertisers? Ethicomp 2011. 7. Richard Mills (2011) Researching Social News – A novel forum for public discourse and information sharing. Ethicomp 2011. 08/26/2015An Introduction: Technology, Ethics, and the Workplace 17

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  • afra96

    Mar. 12, 2018
  • ogertakoruti

    Oct. 22, 2020

Learning Objectives: 1. Explore ethical questions resulting from increased use of technology in the workplace. 2. Understand benefits and challenges created by use of technology in the workplace. 3. Discuss the potential impact of personal use of technology on professional life. 4. Explore strategies for addressing potential ethical concerns in using technology.

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